ZipRecruiter

Log In

2

Entry Level It Support Jobs in Ohio (NOW HIRING)

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...

The Village Network

IT Support Specialist II

Columbus, OH · On-site

$60K - $65K/yr

  • Retirement

  • PTO

Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a partner in building brighter futures for youth and their families, the IT Support Specialist II provides ...

TCS Education System

IT Site Support Analyst

Grandview Heights, OH · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...

Tremco Construction

IT Support Technician

Cleveland, OH · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing ...

Kop-Coat, Inc.

IT Support Technician

Cleveland, OH

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing ...

RPM International, Inc.

IT Support Technician

Cleveland, OH · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing ...

Comtech, LLC

IT Support Specialist

Cincinnati, OH

We offer IT solutions across the disciplines of program/project management, applications ... Serves as a contact for level 1 support. * Serves as a contact for users having problems using ...

Euclid Chemical

IT Support Technician

Cleveland, OH · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing ...

previous page

Showing results 41-60

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Ohio

Entry Level It Support information

See Ohio salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level it support in Ohio is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What are the most commonly searched types of It Support jobs in Ohio?

The most popular types of It Support jobs in Ohio are:

What are popular job titles related to Entry Level It Support jobs in Ohio?

For Entry Level It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Ohio look for?

The top searched job categories for Entry Level It Support jobs in Ohio are:

What cities in Ohio are hiring for Entry Level It Support jobs?

Cities in Ohio with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Ohio as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $36,764 per year, or $17.7 per hour.

IT Support Analyst

ABARTA Coca-Cola Beverages, LLC

Cleveland, OH • On-site

Full-time

Re-posted 11 days ago

Abarta Coca‑Cola Beverages rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

16th of 438 rated food and drinks producers

Job description

Company: ABARTA Coca-Cola Beverages
Job Location: 4900 Cleveland, OH
Other Potential Locations: Cleveland, OH
We are actively seeking enthusiastic team players who want to work with the world's most trusted and iconic brands.
About ABARTA
ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality!
Summary
The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This position is primarily located in our Cleveland (Bedford Heights) OHbut will require some travel to other ABARTA Coca-Cola sites. After-hours & weekend work entailed on an as needed basis.
Responsibilities
Tier 1 - Service Desk Support
  • Serve as the first point of contact for end-user technical issues via phone, email, chat or ticketing system.
  • Perform initial triage, troubleshooting, and resolution of incidents and service requests.
  • Log, categorize, and prioritize tickets in the ticketing system.
  • Provide remote support for hardware, software, network, and mobile issues.
  • Escalate unresolved or complex issues to Tier 2 or higher support levels.

Tier 2 - Desktop / Field Support
  • Provide onsite and assist other IT team members with remote site technical support for desktops, laptops, and peripherals.
  • Diagnose and resolve complex issues related to OS, applications, and basic networking.
  • Install and maintain workstations, printers, and mobile devices.
  • Perform imaging, deployment, and re-imaging using standard tools.
  • Support Honeywell warehouse handheld devices, CT45's, and barcode scanners, CK67's.
  • Provide printer support for Xerox office and Brother label printers.

Shared Responsibilities
  • Manage tickets to ensure timely resolution and SLA compliance.
  • Maintain accurate IT asset inventory.
  • Participate in on-call rotation.
  • Support IT projects and deployments.

Qualifications
Required
  • Associate degree in IT or equivalent experience.
  • 3-5+ years of IT support experience as a Tier 1 or 2 Analyst.
  • Strong customer service and communication skills.
  • Experience with Windows 11 and hardware and software troubleshooting.

Preferred
  • Experience with Intune and Autopilot.
  • Experience with warehouse devices and manufacturing environments.

Physical Requirements
    • Ability to lift 25-50 pounds.
    • Ability to climb ladders up to 8 feet.

Additional Information
ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity.
#ABINDSJ
For more job postings and additional information about our company and culture, please visit our careers site at https://abartacocacola.com.

What Abarta Coca‑Cola Beverages employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply