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It Support Manager Jobs in Ohio (NOW HIRING)

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... One year of experience managing and maintaining IT systems * High School Diploma or equivalent ...

The NRP Group LLC

IT Support Specialist

Cleveland, OH · On-site

The NRP Group LLC is a full-service multifamily developer and property manager recognized for its commitment to building quality homes. As an IT Support Specialist, you will be the frontline resource ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support ... Time Management * Problem Solving Physical Requirements: * Ability to work at a desk and computer ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...

NRP Group

IT Support Specialist

Cleveland, OH · On-site

As the IT Support Specialist, you will serve as the frontline resource for resolving all technology ... Utilize ticket tracking and management tools to prioritize and organize support requests ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...

NRP Group

IT Support Specialist

Cleveland, OH · On-site

As the IT Support Specialist, you will serve as the frontline resource for resolving all technology ... Utilize ticket tracking and management tools to prioritize and organize support requests ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

... Collaborate with the IT Manager to prioritize and manage support requests • Reinforce ... cybersecurity best practices during user support, including safe handling of credentials, phishing ...

Stefanini

IT Support Administrator

Greenville, OH · On-site

Manage and prioritize IT tickets based on business and production impact.Coordinate escalation with regional or global IT teams when required. User Access & Onboarding:Support new user onboarding ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$50K - $62K/yr

Maintain asset inventory and lifecycle management for IT equipment * Document technical procedures and update IT support documentation * Manage and monitor the company's ticketing system to track ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

Maintain asset inventory and lifecycle management for IT equipment * Document technical procedures and update IT support documentation * Manage and monitor the company's ticketing system to track ...

Drive

IT Support Specialist

Bellevue, OH

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

1 CLICK LOGISTICS

IT Support Technician

Vandalia, OH · On-site

$19 - $21/hr

Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated ... The IT Support Technician assists with onboarding and offboarding processes, workstation setup ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Ohio

It Support Manager information

See Ohio salary details

$34.2K

$81.9K

$125K

How much do it support manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for it support manager in Ohio is $81,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $94,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Ohio? The most popular types of It Support jobs in Ohio are:
What cities in Ohio are hiring for It Support Manager jobs? Cities in Ohio with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,901 per year, or $39.4 per hour.

IT Support Specialist

Five Star Home Services

Canal Winchester, OH • On-site

Full-time

Re-posted 9 days ago

Job description

Job Summary:
Five Star Home Services is a family-owned business in Central Ohio that focuses on serving clients with Residential Electric, HVAC, and Plumbing needs. They are seeking an IT Support Specialist to provide technical support, manage IT tickets, and assist with onboarding/offboarding processes.
Responsibilities:
• Provide first-level technical support (hardware, software, systems)
• Troubleshoot and resolve issues—or escalate when needed
• Manage IT tickets, calls, and support requests
• Set up and configure employee devices and accounts
• Maintain and audit IT inventory and systems
• Support onboarding/offboarding processes
• Assist with AV setups and company events
• Contribute to IT projects, upgrades, and improvements
• Document processes, fixes, and system updates
• Uphold IT security protocols and best practices
Qualifications:
Required:
• 2+ years of IT support or helpdesk experience
• Strong knowledge of Microsoft 365 Admin Center
• Strong knowledge of computer hardware/software systems
• Strong knowledge of ticketing & device management tools
• Excellent communication and problem-solving skills
• Ability to prioritize, multitask, and stay organized
Preferred:
• CompTIA A+
• Network+
Company:
Five Star Home Services is a family-owned and operated home services company provides comprehensive HVAC, plumbing, electrical, and heating. Founded in 1972, the company is headquartered in Canal Winchester, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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