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It Support Manager Jobs in Ohio (NOW HIRING)

OtterBase

IT Support Specialist

Groveport, OH

$20 - $23.50/hr

We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in ... Execute physical IT asset management by auditing asset tags, logging inventory, and staging ...

Infoverity

IT Support Analyst

Dublin, OH · On-site

Google Workspace, Microsoft 365, Jira, and Endpoint Management. ** THIS PERSON MUST BE LOCATED IN ... IT support, helpdesk, or desktop support - internships, campus IT jobs, and co-ops count • A ...

AVI Foodsystems, Inc

IT Support Specialist

Warren, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

AVI Foodsystems

IT Support Specialist

Warren, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

AVI Foodsystems

IT Support Specialist

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

AVI Foodsystems

IT Support Specialist

Akron, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Experience working in a ticketing or IT service management system. (Preferred) * Exposure to ... Regular onsite support for end users, devices, workstations, peripherals, and day-to-day technology ...

AVI Foodsystems, Inc

IT Support Specialist

Warren, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Experience working in a ticketing or IT service management system. (Preferred) * Exposure to ... Regular onsite support for end users, devices, workstations, peripherals, and day-to-day technology ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Street Files / Inventory Updates / Menu Management. * Prepare and maintain system support ... Minimum Requirements IT Support Specialists must have a flexible schedule that includes the ability ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Street Files / Inventory Updates / Menu Management. * Prepare and maintain system support ... Minimum Requirements IT Support Specialists must have a flexible schedule that includes the ability ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH

$54K - $64K/yr

Experience working in a ticketing or IT service management system. (Preferred) * Exposure to ... Regular onsite support for end users, devices, workstations, peripherals, and day-to-day technology ...

Revel Staffing

IT Manager

Cleveland, OH · On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Ohio

It Support Manager information

See Ohio salary details

$34.2K

$81.9K

$125K

How much do it support manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for it support manager in Ohio is $81,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $94,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the most commonly searched types of It Support jobs in Ohio?

The most popular types of It Support jobs in Ohio are:

What cities in Ohio are hiring for It Support Manager jobs?

Cities in Ohio with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,901 per year, or $39.4 per hour.

IT Support Specialist

OtterBase

Groveport, OH

$20 - $23.50/hr

Full-time

Posted 7 days ago

Job description

Job Description We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing enterprise, this position serves as the primary technical "hands and feet" supporting daily desktop break-fix, user offboarding, and physical asset consolidation during a site transition. This is a full-time, 100% on-site role offering $35.00 - $40.00/hour

Responsibilities/skills: Provide day-to-day on-site hardware support for end users, including swapping out and troubleshooting Dell laptops, desktops, monitors, docking stations, and production/label printers. Execute physical IT asset management by auditing asset tags, logging inventory, and staging, packing, and preparing computer equipment for freight shipping to other company sites. Manage IT offboarding protocols for departing personnel by retrieving hardware, logging equipment status, and maintaining tracking in ServiceNow.

Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided diagnostics, cabling, and hardware configurations. Qualifications: 1+ years of hands-on experience in IT desktop support, helpdesk, or IT asset tracking. Exceptional dependability, punctuality, and commitment to completing the project through December.

Proficiency supporting Dell desktop hardware and Windows OS, along with experience using an enterprise ticketing system (ServiceNow preferred). Strong physical organizational skills with the ability to lift, pack, and move computer equipment weighing up to 35-50 lbs.

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