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Entry Level It Support Jobs in Springfield, OH (NOW HIRING)

1 CLICK LOGISTICS

IT Support Technician

Vandalia, OH · On-site

Job Summary The IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues while ...

U.S. Navy

IT Support Specialist

Piqua, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milford Center, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Xenia, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Oakwood, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Enon, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wilberforce, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Plain City, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

North Lewisburg, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cedarville, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dayton, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fairborn, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Spring Valley, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Enon, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dayton, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Huber Heights, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Moraine, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

De Graff, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Riverside, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Springfield, OH

Entry Level It Support information

See Springfield, OH salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for entry level it support in Springfield, OH is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.41 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Springfield, OH?

The most popular types of It Support jobs in Springfield, OH are:

What job categories do people searching Entry Level It Support jobs in Springfield, OH look for?

The top searched job categories for Entry Level It Support jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Entry Level It Support jobs?

Cities near Springfield, OH with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Springfield, OH as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

IT Support Technician

Vandalia, OH • On-site

1 CLICK LOGISTICS
See more jobs at 1 CLICK LOGISTICSexternal

Full-time

Re-posted 26 days ago

Key responsibilities

  • Provide technical support for desktops, laptops, printers, mobile devices, and other technology equipment.

  • Troubleshoot hardware, software, network connectivity, and system access issues.

  • Support onboarding and offboarding processes including equipment setup and recovery.

Job description


About Company

1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative logistics solutions. With locations in Sparks, Nevada; Sacramento, California; Dayton, Ohio; and Hagerstown, Maryland, we are strategically positioned to serve customers across the U.S. Our mission is to serve our customers, team, and community while fostering a unique, employee-centered culture.

Our comprehensive services include warehousing and distribution, retail and e-commerce fulfillment, and transportation management, all designed to streamline operations and reduce costs for our customers. We also provide value-added services, such as re-packaging, labeling, and light assembly, to meet specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major retailers, ensuring transparent and efficient operations.

Our ability to serve some of the world’s largest retailers, including Walmart, Target, Costco, and Home Depot, reflects our commitment to quality and efficiency. At 1 Click Logistics, we prioritize our employees’ well-being, fostering a supportive and inclusive work environment that empowers our team to provide the exceptional service our customers expect and contribute positively to our community.

Job Summary

The IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues while ensuring timely resolution and maintaining a high level of customer service. The IT Support Technician assists with onboarding and offboarding processes, workstation setup, troubleshooting, system maintenance, and overall technology support to ensure business operations remain efficient and secure.

Duties and Responsibilities

  • Provide technical support for desktops, laptops, printers, mobile devices, and other technology equipment.
  • Troubleshoot hardware, software, network connectivity, and system access issues.
  • Troubleshoot and assist with:
    • Workstations and laptops.
    • Barcode scanners and mobile devices.
    • Zebra and shipping label printers.
    • Warehouse packing and shipping stations.
    • Monitors, keyboards, and peripherals.
    • Basic networking and connectivity issues.
  • Install, configure, and maintain computer systems, applications, and peripherals.
  • Assist employees with password resets, account access, and user permissions.
  • Support onboarding and offboarding processes including equipment setup and recovery.
  • Monitor and respond to IT support tickets in a timely and professional manner.
  • Track, organize, and maintain inventory records, IT equipment, technology assets, and software licenses.
  • Assist with system updates, patches, and preventative maintenance.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Coordinate with the central IT and Software Engineering teams when escalation is needed.
  • Assist with maintaining network infrastructure including switches, wireless access points, and internet connectivity.
  • Ensure compliance with company IT policies, cybersecurity standards, and data protection requirements.
  • Document technical procedures, troubleshooting steps, and system changes.
  • Support warehouse or operational technology systems as needed.
  • Assist with phone systems, conferencing equipment, and remote access support.
  • Participate in IT projects, upgrades, and system implementations.
  • Performs other duties as assigned.

Required Skills and Abilities

  • Basic understanding of computers and technology.
  • Familiarity with Windows operating systems, Microsoft 365, and standard business applications.
  • Familiarity with basic understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless networks.
  • Familiarity with computer imaging, software deployment, and device configuration.
  • Ability to troubleshoot hardware, software, network, and connectivity issues efficiently.
  • Ability to diagnose and resolve technical issues.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
  • Strong customer service and interpersonal skills with a professional and patient demeanor.
  • Ability to work independently with minimal supervision as well as collaboratively within a team environment.
  • Strong analytical thinking and problem-solving abilities.
  • Ability to maintain confidentiality and handle sensitive company information appropriately.
  • Ability to adapt quickly to changing technology and business needs.
  • Ability to work in fast paced operational environments including warehouse and office settings.
  • Ability to lift and move computer equipment.
  • Reliable transportation to the warehouse location.

Education and Experience

  • Pursuing a degree or certification in Information Technology, Computer Science, or a related field.
  • Experience with:
    • Windows computers.
    • Printers or scanners.
    • Hardware troubleshooting.
    • Asset tracking or inventory management.
    • Warehouse or logistics environments.
  • Previous customer service or technical support experience.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to sit, stand, walk, and bend.
  • Ability to install and move computer equipment.
  • Ability to work in both office and warehouse environments.
  • Must be able to lift 25 pounds at times.

1 Click Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.