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Remote It Support Jobs in Springfield, OH (NOW HIRING)

NPOWER INC

Program Support Associate

Dayton, OH · Remote

$17.50 - $22.50/hr

... IT Support, and Application Development programs. • Help coordinate and support community presentations, information sessions, open houses, and partner events throughout the Dayton region. • ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

... science, technology, and innovation problems. This work is in support of US Air Force and ... Prioritize topics of interest; identify both open and classified sources of information on foreign ...

Concept Plus

Tech Debt / Refresh Engineer

Dayton, OH · On-site +1

For more information, visit www.conceptplus.com. About the role Concept Plus is seeking a Tech Debt / Refresh Engineer to support client IT systems development and operations. This role requires ...

Affordable Movers

Be Seen First

Hands-On CTO Lead Software Developer

Dayton, OH · Remote

$90K - $150K/yr

This is not a traditional IT support role. This is a hands-on technical leadership role. Candidates must have the ability to code, build, and actively participate in the development of the software ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, OH

Remote It Support information

See Springfield, OH salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote it support in Springfield, OH is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.53 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, OH? The most popular types of It Support jobs in Springfield, OH are:
What job categories do people searching Remote It Support jobs in Springfield, OH look for? The top searched job categories for Remote It Support jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Remote It Support jobs? Cities near Springfield, OH with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, OH as of July 2026, with employment types broken down into 71% Full Time, 12% Part Time, 2% Temporary, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,967 per year, or $22.6 per hour.
Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)

Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)

CareSource

Dayton, OH • On-site, Remote

$92K - $113K/yr

Full-time

Posted 23 days ago

CareSource rating

7.7

Company rating: 7.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

183rd of 281 rated insurance

Job description

Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)
Job Summary
The Manager, Information Technology - Encounters IT is a technology leader and visionary responsible for driving modernization, scalability, and innovation across the Encounter Management ecosystem. This role leads a cross-functional engineering team delivering encounter processing capabilities while advancing cloud adoption, modern architecture patterns, and enterprise transformation initiatives.
This position owns the end-to-end technology strategy for encounter processing platforms, ensuring reliability, compliance, and performance, while partnering closely with EDI, integration, and business teams for seamless data exchange and regulatory submission. The role focuses on transforming legacy encounter processes into scalable, cloud-enabled, and automation-driven platforms.
Key Responsibilities
Technology Strategy & Transformation
  • Define and execute a multi-year technology roadmap for Encounters IT aligned with enterprise digital and modernization strategy
  • Lead cloud adoption (Azure/AWS), microservices, API-first, and event-driven architecture initiatives across encounter platforms
  • Drive legacy modernization and platform transformation, including re-platforming and workflow automation
  • Identify and implement innovative solutions to improve scalability, performance, and operational efficiency

Architecture & Engineering Leadership
  • Provide architectural oversight for encounter ingestion, validation, processing, and downstream consumption
  • Establish and enforce modern engineering practices including DevSecOps, CI/CD, automated testing, and infrastructure-as-code
  • Develop scalable, resilient, and secure design patterns for high-volume transaction processing
  • Ensure alignment with enterprise architecture standards and data/integration strategies

Encounter Domain Leadership
  • Own end-to-end encounter processing lifecycle from intake through validation and readiness for submission
  • Partner and collaborate closely with EDI teams to ensure accurate, compliant transmission and submission of encounters
  • Ensure adherence to state and federal regulatory requirements across all markets
  • Drive improvements in data quality, processing timeliness, and audit readiness

Platform Reliability & Operations
  • Ensure high availability, resiliency, and performance of encounter platforms
  • Accountable for production support, incident management, and operational SLAs
  • Implement Site Reliability Engineering (SRE) practices including monitoring, observability, and automation

Delivery & Execution
  • Lead delivery across Agile teams with a mix of internal and vendor resources
  • Drive predictable, high-quality execution across projects, enhancements, and releases
  • Manage vendor relationships and optimize delivery through effective governance and cost management

Stakeholder Engagement & Collaboration
  • Act as a trusted technology partner to business, compliance, EDI, and integration teams
  • Translate business needs into scalable technology solutions and transformation initiatives
  • Drive cross-functional collaboration across data, integration, infrastructure, and security teams

Talent & Leadership
  • Build and lead a high-performing engineering team focused on innovation and delivery excellence
  • Mentor team members on modern technologies, cloud engineering, and encounter domain knowledge
  • Foster a culture of continuous improvement, accountability, and technical excellence

Education & Experience
  • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
  • 8+ years of experience in software engineering, integration, or platform development
  • 3-5+ years of experience in IT leadership or management roles
  • Hands-on experience with cloud platforms (Azure preferred), microservices, APIs, and distributed systems
  • Strong experience in healthcare encounters, claims, or data exchange ecosystems
  • Experience with modern DevOps practices (CI/CD, automation, containerization)
  • Experience working with or alongside EDI/encounter submission platforms preferred
  • Hands-on or working knowledge of Edifecs (Encounter Management platform) strongly preferred

Core Competencies & Skills
  • Visionary Technology Leadership - Ability to drive enterprise modernization and transformation
  • Cloud & Modern Architecture Expertise - Microservices, APIs, event-driven systems
  • Encounter Domain Expertise - Strong understanding of encounter workflows and compliance requirements
  • Cross-Team Collaboration - Effective partnership with EDI, integration, and business teams
  • Process Transformation - Re-engineering workflows for automation and scalability
  • Engineering Excellence - SDLC, DevSecOps, and design patterns
  • Data & Integration Expertise - High-volume data processing and interoperability
  • Operational Excellence - Reliability, SLA ownership, incident response
  • Strategic Thinking - Aligning technology with business and regulatory objectives
  • Communication & Influence - Executive-level communication and stakeholder management

Preferred Differentiators
  • Experience with cloud-native data platforms (ADF, Databricks, streaming tools)
  • Exposure to advanced analytics or AI/ML for encounter quality and anomaly detection
  • Experience in large-scale modernization or cloud transformation programs
  • Understanding of payer/provider ecosystems and delegated encounter processing models

Working Conditions
  • General office environment; hybrid model
  • Up to 30% travel

Compensation Range:
$94,100.00 - $164,800.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
  • Fostering a Collaborative Workplace Culture
  • Cultivate Partnerships
  • Develop Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal Excellence
  • Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
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