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Remote It Support Jobs in Springfield, OH (NOW HIRING)

... teams, and support technology that truly matters. The General IT Programmer/Analyst Sr is ... Hybrid / REMOTE / "work-from-home" available. Preferable candidates within 250 miles to Dayton ...

New

... teams, and support technology that truly matters. The General IT Programmer/Analyst Sr is ... Hybrid / REMOTE / "work-from-home" available. Preferable candidates within 250 miles to Dayton ...

New

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

... science, technology, and innovation problems. This work is in support of US Air Force and ... Prioritize topics of interest; identify both open and classified sources of information on foreign ...

Licensed Mental Health Therapist

Springfield, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Dayton, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Beavercreek, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Dayton, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Kettering, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Springfield, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Beavercreek, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Kettering, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Springfield, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

Licensed Mental Health Therapist

Dayton, OH · Remote

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... HR, and IT support * Complimentary yoga sessions * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work from home or anywhere. We are 100% remote!

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Remote It Support information

See Springfield, OH salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote it support in Springfield, OH is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.53 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are the most commonly searched types of It Support jobs in Springfield, OH?

The most popular types of It Support jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote It Support jobs?

Cities near Springfield, OH with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Springfield, OH as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,967 per year, or $22.6 per hour.

IT CYBERSECURITY SPECIALIST (SYSADMIN)

Air National Guard Units

Springfield, OH • On-site, Remote

$77K - $100K/yr

Full-time

Posted 23 days ago


Air National Guard rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

11th of 49 rated military and defense


Job description

Summary
This National Guard position is for a IT CYBERSECURITY SPECIALIST (SYSADMIN), Position Description Number D2793000 and is part of the 178 ISRG, Ohio Air National Guard.
The purpose of the position is to provide information technology system support to the assigned unit.
Learn more about this agency
Duties
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As a IT CYBERSECURITY SPECIALIST (SYSADMIN), GS-2210-11, you will perform the following duties:
1. Serves as a technical expert and focal point for the installation and configuration of classified hardware and software on personal computers and associated assigned systems. Develops, modifies, and tests overall classified system backup and recovery strategies for assigned systems. Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to meet customer needs. Work pertains to the administration of all classified systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN).
2. Serves as a technical expert on multiple classified operating systems and computer platforms. Determines equipment and communications requirements and interfaces with other systems. Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities. Analyzes policies, regulations, and system provisions governing standard operating systems. Assists and advises users of policies, regulations, and systems provisions for the standard operating systems.
3. Analyzes, evaluates, and recommends hardware/software changes to various classified computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Installs, configures, and tests products and equipment being reviewed.
4. Implements systems software changes, operating system releases and maintains the operational status of systems. Coordinates with system developers resolving hardware and/or software malfunctions. Performs security management in accordance with all applicable DoD, DAF, National Guard Bureau (NGB) and Air National Guard (ANG) Information Assurance regulations and policies. Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment.
5. Implements DAF and ANG policies relating to systems storage requirements. Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency.
6. Installs and configures classified workstation or network operating systems, and applications software on a wide range of configurable information systems devices. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments on various hardware platforms. Enforces command standards for hardware and software configurations. Configures workstation security parameters. Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Detects and removes computer viruses. Restores critical data files. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery. COOP recovery includes reestablishment of systems at multiple sites and locations.
7. Performs other duties as assigned.
*The above duty description does not contain all details of the official position description. A copy of the entire position description can be found on FASCLASS by searching the position description PD#: (D2793000). https://acpol2.army.mil/fasclass/search_fs/search_fasclass.asp
Requirements
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Conditions of employment
Ohio Air National Guard Membership is required.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a trial period.
Participation in direct deposit is mandatory.
MILITARY REQUIREMENTS
:
Compatible military grade and assignment required within one year of the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the Ohio Air National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Ohio Air National Guard recruiter prior to applying for this position.
Military Grades: E-4 through E-6.
Compatible Military Assignments: 1D7XA or 1D7XB.
Other requirements:
1. Must possess a TOP SECRET clearance with SCI prior to appointment.
2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
3. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
4. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
5. This is an Information Security Workforce position. Selectee must meet position requirements for certification at Level II in Information Assurance Technician (IAT-II) within 6 months or less of appointment to this position. Certification requirements may be found in DoD 8570.01-M Information Security Workforce Improvement Program.
6. May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate to perform temporary duty assignments.
7. Irregular and overtime (compensatory) hours may be required to support operational requirements or contingencies.
8. The employee will be required to have, or obtain, and maintain a valid driver's license.
Qualifications
GENERAL EXPERIENCE: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SPECIALIZED EXPERIENCE: Positions require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.
Education
Substitution of Education for Specialized Experience:
Ph.D. or equivalent doctoral degree
or
3 full years of progressively higher level graduate education leading to a Ph.D.
or
equivalent doctoral degree.
If you are using education to qualify for this position, you must provide transcripts or other documentation to support your educational claims. To receive credit for education, you must provide documentation of proof that you meet the education requirements for this position.
Additional information
***If serving under an incentive contract, termination of that incentive(s) will occur effective one day prior to your AGR, Permanent Military Technician, or Indefinite Military Technician start date. Temporary Military Technicians will have their incentive terminated if their tour exceeds 179 days in a continuous 12-month period.***
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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