Job Summary The Documentation Customer Service Representative (CSR) is responsible for supporting the day-to-day operations and processes related to export documentation for scrap paper shipments.
Job Summary The Documentation Customer Service Representative (CSR) is responsible for supporting the day-to-day operations and processes related to export documentation for scrap paper shipments.
Documentation position in support of SWFLANT production operations. Performs a variety of tasks including preparation and incorporation of changes, revisions, deviations, SWFLANT interim changes, and ...
Documentation position in support of SWFLANT production operations. Performs a variety of tasks including preparation and incorporation of changes, revisions, deviations, SWFLANT interim changes, and ...
The International Documentation Coordinator serves as the cornerstone of global trade operations, managing the complex documentation required for international shipping and regulatory compliance.
The International Documentation Coordinator serves as the cornerstone of global trade operations, managing the complex documentation required for international shipping and regulatory compliance.
Join our Talent Network Documentation Specialist - Intermediate Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a ...
Join our Talent Network Documentation Specialist - Intermediate Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a ...
Company Description Fortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields. Exceptional writing ...
Company Description Fortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields. Exceptional writing ...
The Documentation Specialist II works with physicians and other patient care providers to improve the quality of chart documentation to accurately reflect intensity of service and severity of illness.
The Documentation Specialist II works with physicians and other patient care providers to improve the quality of chart documentation to accurately reflect intensity of service and severity of illness.
The International Documentation Coordinator serves as the cornerstone of global trade operations, managing the complex documentation required for international shipping and regulatory compliance.
The International Documentation Coordinator serves as the cornerstone of global trade operations, managing the complex documentation required for international shipping and regulatory compliance.
Supporting Documentation Specialist * Location: Richardson, TX * Hours: Monday-Friday 8am-5pm THE POSITION: We are looking for a full time Supporting Documentation Specialist to join our exceptional ...
Supporting Documentation Specialist * Location: Richardson, TX * Hours: Monday-Friday 8am-5pm THE POSITION: We are looking for a full time Supporting Documentation Specialist to join our exceptional ...
Clinical Documentation Specialist
Lexington, MA · On-site
$39 - $52.50/hr
Verification of documentation, maintenance of document tracking system. * Collaborating with CTM to determine to issues in regulatory documentation. * Able to Creates study specific document ...
Clinical Documentation Specialist
Lexington, MA · On-site
$39 - $52.50/hr
Verification of documentation, maintenance of document tracking system. * Collaborating with CTM to determine to issues in regulatory documentation. * Able to Creates study specific document ...
Clinical Documentation Specialist
East Orange, NJ · On-site
$36.25 - $48.75/hr
Facilitates updates to the clinical documentation through interactions with physicians, nursing, HIM and coding staff and other peer to peer interactions, to ensure appropriate reimbursement for the ...
Clinical Documentation Specialist
East Orange, NJ · On-site
$36.25 - $48.75/hr
Facilitates updates to the clinical documentation through interactions with physicians, nursing, HIM and coding staff and other peer to peer interactions, to ensure appropriate reimbursement for the ...
Loan Documentation Specialist
Tampa, FL · On-site
As a Loan Documentation Specialist, you will review commercial loan approvals, determine documentation and due diligence requirements, and coordinate the preparation and closing of commercial loan ...
Loan Documentation Specialist
Tampa, FL · On-site
As a Loan Documentation Specialist, you will review commercial loan approvals, determine documentation and due diligence requirements, and coordinate the preparation and closing of commercial loan ...
Clinical Documentation Specialist
$34 - $45.75/hr
Job Summary The Clinical Documentation Improvement (CDI) specialist is responsible for facilitating the improvement in the overall quality and completeness of provider-based clinical documentation in ...
Clinical Documentation Specialist
$34 - $45.75/hr
Job Summary The Clinical Documentation Improvement (CDI) specialist is responsible for facilitating the improvement in the overall quality and completeness of provider-based clinical documentation in ...
Supporting Documentation Specialist * Location: San Antonio, Texas * Hours: Monday-Friday 8am-5pm THE POSITION: We are looking for a full time Supporting Documentation Specialist to join our ...
Supporting Documentation Specialist * Location: San Antonio, Texas * Hours: Monday-Friday 8am-5pm THE POSITION: We are looking for a full time Supporting Documentation Specialist to join our ...
Loan Documentation Specialist
Wayne, NJ · On-site
Commercial Loan Document Specialist Responsibilities include but are not limited to: * Prepare and review commercial loan documents using specialized software (e.g., Laser Pro) and templates; review ...
Loan Documentation Specialist
Wayne, NJ · On-site
Commercial Loan Document Specialist Responsibilities include but are not limited to: * Prepare and review commercial loan documents using specialized software (e.g., Laser Pro) and templates; review ...
Loan Documentation Specialist
Watsonville, CA · On-site
$21 - $31/hr
The Loan Documentation Specialist prepares accurate, compliant loan documentation in LaserPro based on approved loan terms and conditions. This role reviews and validates borrower, corporate, and ...
Loan Documentation Specialist
Watsonville, CA · On-site
$21 - $31/hr
The Loan Documentation Specialist prepares accurate, compliant loan documentation in LaserPro based on approved loan terms and conditions. This role reviews and validates borrower, corporate, and ...
Clinical Documentation Specialist
Lexington, MA · On-site
$39 - $52.50/hr
Client Direct Client Location Lexington, MA Job Title Clinical Documentation Specialist Duration 10+ Months Must have skill-set [ ] Clinical Documentation Specialist is responsible for QC Review of ...
Clinical Documentation Specialist
Lexington, MA · On-site
$39 - $52.50/hr
Client Direct Client Location Lexington, MA Job Title Clinical Documentation Specialist Duration 10+ Months Must have skill-set [ ] Clinical Documentation Specialist is responsible for QC Review of ...
Clinical Documentation Specialist
Council Bluffs, IA · On-site
$32.50 - $43.50/hr
Essential Functions 1. Performs concurrent review of clinical documentation for all selected admissions to ensure documentation supports and accurately reflects all disease processes being treated or ...
Clinical Documentation Specialist
Council Bluffs, IA · On-site
$32.50 - $43.50/hr
Essential Functions 1. Performs concurrent review of clinical documentation for all selected admissions to ensure documentation supports and accurately reflects all disease processes being treated or ...
Clinical Documentation Specialist
$35.50 - $47.75/hr
Clinical Documentation Specialist is responsible to oversee the facility's medical recordkeeping practices. In this role, Clinical Docu Clinical Documentation Specialist is responsible to oversee the ...
Clinical Documentation Specialist
$35.50 - $47.75/hr
Clinical Documentation Specialist is responsible to oversee the facility's medical recordkeeping practices. In this role, Clinical Docu Clinical Documentation Specialist is responsible to oversee the ...
Loan Documentation Specialist
Medina, OH · On-site
Documentation and compiling of loan closing packages and to perform a variety of administrative, secretarial, and clerical duties. Essential Functions: Essential duties and responsibilities include ...
Loan Documentation Specialist
Medina, OH · On-site
Documentation and compiling of loan closing packages and to perform a variety of administrative, secretarial, and clerical duties. Essential Functions: Essential duties and responsibilities include ...
Clinical Documentation Specialist
$37 - $49.75/hr
Facilitates and obtains appropriate clinical documentation for all clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care ...
Clinical Documentation Specialist
$37 - $49.75/hr
Facilitates and obtains appropriate clinical documentation for all clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care ...
Documentation information
See salary details
$13.22 - $15.89
8% of jobs
$18.26 is the 25th percentile. Wages below this are outliers.
$15.89 - $18.55
19% of jobs
$18.55 - $21.22
22% of jobs
The median wage is $21.40 / hr.
$21.22 - $23.89
16% of jobs
$26.11 is the 75th percentile. Wages above this are outliers.
$23.89 - $26.55
13% of jobs
$26.55 - $29.22
8% of jobs
$29.22 - $31.88
6% of jobs
$31.88 - $34.55
4% of jobs
$34.55 - $37.22
2% of jobs
$37.22 - $39.88
1% of jobs
$39.88 - $42.55
1% of jobs
$13
$24
$42
How much do documentation jobs pay per hour?
How much do documentation specialists make in the US?
What are documentation specialists?
What is the difference between Documentation vs Technical Writer?
| Aspect | Documentation | Technical Writer |
|---|---|---|
| Credentials | Typically requires technical knowledge, certifications in specific tools or industries | Requires strong writing skills, often with certifications in technical communication or related fields |
| Work Environment | Often involves creating manuals, guides, and online help for products or services | Focuses on producing clear, concise technical content for manuals, guides, and documentation |
| Industry Usage | Used across various industries including IT, manufacturing, and engineering | Primarily found in tech, software, and engineering sectors |
| Search & Comparison | People compare Documentation with Technical Writer to understand roles and responsibilities |
While both roles involve creating technical content, Documentation generally refers to the broader process of producing technical materials, whereas a Technical Writer is a professional responsible for crafting clear and effective technical documents within that process.
How does a Documentation Specialist typically collaborate with subject matter experts during the documentation process?
What are the key skills and qualifications needed to thrive as a Documentation Specialist, and why are they important?
What jobs pay 400 an hour?
What jobs pay $10,000 a month without a degree?
What is a documentation job?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Waste Management rating
7.7
Based on 614 frontline employees who took The Breakroom Quiz
20th of 72 rated recycling and waste
Job description
Job Summary
The Documentation Customer Service Representative (CSR) is responsible for supporting the day-to-day operations and processes related to export documentation for scrap paper shipments. This role focuses on the accurate coordination and optimization of export orders while ensuring a high level of customer satisfaction.
Key responsibilities include managing export documentation, coordinating order flow, and partnering closely with internal teams and overseas offices to ensure timely and compliant shipments. The role requires frequent interaction with international stakeholders and a strong understanding of export processes.
Responsible for preparing and submitting accurate, timely, compliant export documentation, including trade finance document packets for banks and customers. Owns documentation timelines, supports smooth shipment execution and timely cash collection through L/C, documentary collections, and TT payments, and provides limited import documentation support as needed.
Hybrid Schedule: Days/Week in Lombard Office; Thursday and Friday. Additional onsite availability is required as needed to provide team coverage.
Essential Duties and Responsibilities
Documentation Preparation and Compliance
• Prepare and review export documentation, including commercial invoices, packing lists, bills of lading, shipping instructions, certificates of origin, AES/ITN filings, and other required documents.
• Ensure compliance with regulatory, carrier, customer, and banking requirements prior to submission.
Trade Finance and Banking Submissions
• Prepare and submit complete document packets to banks and customers for:
- Letters of Credit (L/C)
- Documentary collections (D/P, D/A)
- Direct collection and telegraphic transfer (TT)
• Ensure strict adherence to L/C terms to avoid discrepancies and payment delays.
• Coordinate internal reviews and approvals before bank or customer submission.
Timeline and Execution Ownership
- Own end-to-end documentation timelines, including carrier, port, and banking cutoffs.
- Proactively follow up to prevent delays, rolled cargo, penalties, or payment issues.
- Perform detailed pre-submission reviews to ensure accuracy and completeness.
- Resolve discrepancies with carriers, banks, brokers, and customers in a timely manner.
- Maintain complete, auditable documentation records.
- Support import document review and coordinate with customs brokers.
- Assist in resolving documentation discrepancies or compliance issues.
- Serve as the documentation point of contact for sales, logistics, finance, customers, banks, and external partners.
- Communicate documentation status, risks, and exceptions clearly and professionally.
III. Qualifications
A. Required Qualifications
Bachelor's degree in logistics, supply chain, international trade, business, or related field, or equivalent relevant experience.
- Minimum 3 years of experience in export documentation, international logistics, freight forwarding, or trade operations.
- Working knowledge of export documentation requirements, AES/ITN filings, Incoterms, and international payment methods, including letters of credit and documentary collections.
- Demonstrated accuracy, organization, and ability to manage multiple deadlines in a high-volume, detail-sensitive environment.
B. Preferred Qualifications
Experience preparing export document presentations under letters of credit and documentary collection arrangements.
- Exposure to import documentation, customs brokerage coordination, or ERP and trade compliance systems is preferred.
- Documentation accuracy
- Deadline and execution discipline
- Compliance awareness
- Ownership and accountability
- Professional communication
- Problem resolution
Documentation Accuracy
- ≥ 99.5% documentation accuracy rate (no post-submission corrections required)
- ≤ 0.5% bank or customer discrepancy rate
- Zero critical compliance violations attributable to documentation errors
- ≥ 98% on-time documentation submission against carrier, port, and banking cutoffs
- 100% AES/ITN filings completed before regulatory deadlines
- Zero shipments rolled due to documentation delays
- ≥ 98% clean L/C presentations on first submission
- Average days to payment release within contractual terms
- Zero payment delays caused by documentation errors
- 100% of documentation files complete and audit-ready
- Discrepancies resolved within agreed service levels (for example, 24-48 hours)
- Positive internal and external feedback on responsiveness and accuracy
- Consistent communication of risks and exceptions before deadlines
Physical Qualifications
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About Us
ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.
About the Team
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
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