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Documentation Manager Jobs (NOW HIRING)

Clinical Ink

Documentation Manager

Clinical Ink is seeking a Documentation Manager to join our Study Operations team based in the United States. In this role, you will be responsible for managing the full lifecycle of study operations ...

Devereux

Documentation Manager - Compliance

Berwyn, PA · On-site

As a Documentation Manager you will work collaboratively with the Director and team to monitor and improve Center documentation and to ensure that all records are compliant with State and Federal ...

United Business Bank

Documentation Officer

Walnut Creek, CA · On-site

$70K - $85K/yr

The Documentation Officer will assist the Documentation Manager in reviewing documents for accuracy and compliance with applicable regulations and bank policy and is also responsible for assisting in ...

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Documentation Manager information

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$10

$34

$55

How much do documentation manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for documentation manager in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $44.71 per hour, depending on experience, location, and employer.

How to become a documentation manager?

To become a documentation manager, candidates typically need a bachelor's degree in technical communication, English, or a related field, along with experience in technical writing or documentation. Developing skills in tools like Adobe FrameMaker, MadCap Flare, or Microsoft Word, and understanding industry standards such as DITA or XML, can enhance prospects. Progression often involves gaining experience in technical writing roles before advancing to management positions that require leadership and project management skills.

What are the key skills and qualifications needed to thrive as a Documentation Manager, and why are they important?

To thrive as a Documentation Manager, you need strong writing, editing, and organizational skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Office, MadCap Flare, Adobe FrameMaker, and content management systems (CMS) is typically required. Leadership, attention to detail, and the ability to collaborate across departments are valuable soft skills in this role. These competencies ensure accurate, accessible, and high-quality documentation that supports both internal teams and end users.

What are the duties of a document manager?

A documentation manager is responsible for overseeing the creation, organization, and maintenance of company documents and records. They ensure documents are accurate, accessible, and compliant with industry standards, often using document management systems and tools. Their duties include reviewing, updating, and controlling document versions to support operational efficiency and regulatory requirements.

What is the difference between Documentation Manager vs Technical Writer?

AspectDocumentation ManagerTechnical Writer
CredentialsBachelor's degree in technical communication, English, or related field; often requires project management skillsBachelor's degree in technical communication, English, or related field; strong writing skills
Work EnvironmentLeads teams, manages documentation projects, collaborates with multiple departmentsCreates technical content, edits documents, works independently or with small teams
Industry UsageUsed across industries for overseeing documentation processesCommonly employed for producing technical manuals, guides, and documentation

The main difference is that a Documentation Manager oversees the entire documentation process and manages teams, while a Technical Writer focuses on creating and editing technical content. Both roles require strong writing skills and industry knowledge, but the manager role involves leadership and project management responsibilities.

What does a documentation manager do?

A documentation manager oversees the creation, organization, and maintenance of technical documents, user manuals, and training materials within an organization. They coordinate with technical teams, ensure documents meet quality standards, and often use tools like content management systems or authoring software. Strong writing, editing skills, and knowledge of industry standards are essential for this role.

How does a Documentation Manager typically collaborate with subject matter experts and other departments?

As a Documentation Manager, you will frequently work with subject matter experts (SMEs) from various departments such as engineering, product management, and customer support. Your role involves coordinating with these teams to gather accurate information, clarify technical details, and ensure documentation reflects the latest product updates. Effective communication and relationship-building are key, as you'll facilitate reviews, manage feedback, and align documentation standards across teams. This collaborative process helps ensure that all user guides, manuals, and knowledge bases are both comprehensive and user-friendly.

How much do document specialists make in the US?

Document specialists in the US typically earn between $40,000 and $65,000 annually, depending on experience, location, and industry. Salaries for documentation managers can be higher, often ranging from $60,000 to over $100,000, especially with advanced skills in technical writing and document management tools.
More about Documentation Manager jobs
What cities are hiring for Documentation Manager jobs? Cities with the most Documentation Manager job openings:
What are the most commonly searched types of Documentation jobs? The most popular types of Documentation jobs are:
What states have the most Documentation Manager jobs? States with the most job openings for Documentation Manager jobs include:
Documentation Manager jobs near you
Infographic showing various Documentation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,786 per year, or $35 per hour.
Documentation Manager

Documentation Manager

Clinical Ink

Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Information
Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in the United States and Denmark, Clinical Ink is rewriting the clinical development experience.
Job Description
Clinical Ink is seeking a Documentation Manager to join our Study Operations team based in the United States. In this role, you will be responsible for managing the full lifecycle of study operations documentation, ensuring testing and validation records are accurate, compliant, version controlled, and audit ready within validated systems. The position also drives documentation standards, process improvements, and regulatory compliance efforts while partnering cross-functionally to support quality, inspection readiness, and continuous improvement across the Study Operations organization. The Documentation Manager's responsibilities include:
  • Document Lifecycle Management
    • Collaborate with Study Quality, Project Design, and other Study Operations teams to draft, format, and finalize study build-related documentation
    • Ensure the accuracy, completeness, and integrity of all testing and validation documentation including but not limited to test plans, test cases, scripts, traceability matrices, and summary reports
    • Track and monitor document status (i.e., draft, review, fully executed) to ensure timelines and expectations are met; report metrics related to documentation
    • Oversee version control and store documents systematically in validated document management systems; ensure readiness for future retrieval
    • Review, address, and repair historical study build documentation
  • Compliance and Quality Assurance
    • Ensure all documentation meets regulatory requirements (GxP, 21 CFR Part 11, ICH E6, etc.) and adheres to established Clinical Ink standard operating procedures
    • Prepare documentation for audits and inspections, maintaining version control and accessibility
    • Identify deficiencies and inconsistencies in documentation; work with Compliance to implement corrective and preventative actions (CAPAs) to address issues
  • Documentation Standards and Procedures
    • Review, implement, and manage processes around documentation to ensure timely completion and accuracy
    • Establish standard document templates, forms, etc. and enforce best practices across the Study Build team
    • Train new and existing team members on documentation standards, best practices, tools, and regulatory expectations
    • Ensure all team members under documentation processes and their roles and responsibilities in managing documents
    • Drive documentation process improvement by identifying, implementing, and managing changes that meet compliance standards and regulatory requirements
  • Perform other duties as needed or assigned.
Qualifications
  • Bachelor’s degree in business, information systems, or a related field
  • 5+ years of experience in clinical research, quality assurance, or system validation within a CRO, pharmaceutical, or biotech environment
  • Minimum of 2 years in a documentation management role
  • Strong working knowledge of GxP, FDA regulations, and ICH guidelines
  • Experience with computerized system validation (CSV) and software testing documentation
  • Proficiency with document management systems (e.g., VeevaVault, MasterControl, or similar)
  • Excellent attention to detail and organizational skills; analytical mindset
  • Strong written and verbal communication skills; ability to communicate with all levels of internal and external personnel
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Certification in Quality (e.g., ASQ CQA) or Clinical Research (e.g., ACRP, SOCRA) preferred
  • Experience supporting regulatory inspections (FDA, EMA, etc.) and client audits preferred
  • Familiarity with risk-based validation approaches (i.e., CSA) preferred
Additional Information
Clinical Ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
www.clinicalink.com

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