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Documentation Manager Jobs in Raleigh, NC (NOW HIRING)

Merck

Documentation Specialist

Durham, NC · On-site

$20 - $25/hr

Manage document issuance and reconciliation tasks using Veeva, an electronic document management system. * Provide archiving assistance for paper records in the High Density Storage Room (HDSR)

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PSG Global Solutions

Document Associate

Raleigh, NC

Under general supervision, resolves most problems but refers more complex issues to higher levels Process documents through Electronic Document Management Systems (EDMS) Quality checking documents to ...

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Documentation Manager information

See Raleigh, NC salary details

$10

$34

$54

How much do documentation manager jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for documentation manager in Raleigh, NC is $34.01, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Documentation Manager, and why are they important?

To thrive as a Documentation Manager, you need strong writing, editing, and organizational skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Office, MadCap Flare, Adobe FrameMaker, and content management systems (CMS) is typically required. Leadership, attention to detail, and the ability to collaborate across departments are valuable soft skills in this role. These competencies ensure accurate, accessible, and high-quality documentation that supports both internal teams and end users.

What is the difference between Documentation Manager vs Technical Writer?

AspectDocumentation ManagerTechnical Writer
CredentialsBachelor's degree in technical communication, English, or related field; often requires project management skillsBachelor's degree in technical communication, English, or related field; strong writing skills
Work EnvironmentLeads teams, manages documentation projects, collaborates with multiple departmentsCreates technical content, edits documents, works independently or with small teams
Industry UsageUsed across industries for overseeing documentation processesCommonly employed for producing technical manuals, guides, and documentation

The main difference is that a Documentation Manager oversees the entire documentation process and manages teams, while a Technical Writer focuses on creating and editing technical content. Both roles require strong writing skills and industry knowledge, but the manager role involves leadership and project management responsibilities.

What does a Documentation Manager do?

A Documentation Manager oversees the creation, organization, and maintenance of a company's technical documents, user manuals, and other written materials. They lead teams of writers and editors to ensure that documentation is clear, accurate, and meets the needs of users and stakeholders. Responsibilities often include setting documentation standards, managing content workflows, coordinating with subject matter experts, and ensuring timely updates. Their work ensures that customers and employees have reliable resources to understand and use products or systems effectively.

How does a Documentation Manager typically collaborate with subject matter experts and other departments?

As a Documentation Manager, you will frequently work with subject matter experts (SMEs) from various departments such as engineering, product management, and customer support. Your role involves coordinating with these teams to gather accurate information, clarify technical details, and ensure documentation reflects the latest product updates. Effective communication and relationship-building are key, as you'll facilitate reviews, manage feedback, and align documentation standards across teams. This collaborative process helps ensure that all user guides, manuals, and knowledge bases are both comprehensive and user-friendly.
What are the most commonly searched types of Documentation jobs in Raleigh, NC? The most popular types of Documentation jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Documentation Manager jobs? Cities near Raleigh, NC with the most Documentation Manager job openings:
Documentation Manager jobs near you
Infographic showing various Documentation Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,749 per year, or $34 per hour.
Documentation Specialist

Documentation Specialist

Merck

Durham, NC • On-site

$20 - $25/hr

Contractor

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Merck rating

7.8

Company rating: 7.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

43rd of 73 rated pharmaceutical

Job description

We are seeking a detail-oriented professional for a Quality Systems Documentation Management contract position. This onsite role is critical for maintaining compliance and site inspection readiness through the rigorous management of physical and electronic documentation. Working closely with system owners and the broader team, you will ensure total alignment with Good Documentation Practices (GDP) and global and site-specific quality procedures.

Responsibilities

  • Manage document issuance and reconciliation tasks using Veeva, an electronic document management system.
  • Provide archiving assistance for paper records in the High Density Storage Room (HDSR).
  • Partner with system owners to actively maintain the site in an inspection-ready state.
  • Update the Record Inventory Management System (PRIMS) for archived paper documents, including archiving files and fulfilling document check-out requests.
  • Assist the team with organizing paper batch records extracted from SAP to prepare them for issuance.
  • Maintain strict adherence to Good Documentation Practices (GDP) when performing data entry into quality systems.
  • Guide and advise others on proper Quality System procedures and processes to ensure all internal documentation requests are submitted appropriately.

Education

  • A Bachelor's degree is preferred.
  • An Associate's Degree (AA) or a High School Diploma will be accepted if accompanied by at least two years of related GMP Biopharma experience.

Experience

  • Prior experience working within a Good Manufacturing Practice (GMP) environment.
  • Hands-on knowledge or familiarity with an electronic document management system, specifically Veeva.
  • Practical knowledge of a quality system used for documentation, as well as archiving or organizing physical paperwork.
  • Strong computer skills with a focus on data entry proficiency.

Company Description

Merck Sharp & Dohme Corp. ("Merck") is a leading research-driven pharmaceutical products and services company. Merck discovers, develops, manufactures, and markets a broad range of innovative products to improve human health, directly and through its joint ventures
Imagine getting up in the morning for a job as important as saving and improving lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery or scientific genius to work in collaboration with other like-minded colleagues to pursue and bring hope to countless people who are battling the most challenging diseases of our time. Our team is always evolving, so if you are among the intellectually curious, join us—and start making your impact today.

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