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Online Documentation Jobs in Raleigh, NC (NOW HIRING)

AA2IT

Documentation Specialist

Durham, NC · On-site

$29.50/hr

Documentation Specialist - I Location: 100 Rodolphe Street, Durham, NC Pay Rate: $29.5/HR Qualifications: Education: Bachelor degree in a Science, Engineering, English, Business or relevant ...

Collabera Technologies

Documentation Specialist

Durham, NC · On-site

$30 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Documentation Specialist Contract: Durham, North Carolina, US Salary Range: 30.00 - 33.00 | Per Hour Job Code: 370791 End Date: 2026-08-28 Days Left: 14 days, 3 hours left Apply Position Details ...

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How much do online documentation jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online documentation in Raleigh, NC is $34.98, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $48.61 per hour, depending on experience, location, and employer.

What is an online documentation specialist?

An Online Documentation job involves creating, managing, and maintaining digital documents, manuals, help guides, and knowledge bases for users. Professionals in this role ensure that information is clear, structured, and accessible, often working with technical writers, designers, and developers. They may use content management systems, documentation tools, and multimedia to improve user understanding. Strong writing, research, and organizational skills are essential for success in this role.

What are the typical daily responsibilities of an online documentation specialist?

Online Documentation specialists are responsible for creating, editing, and maintaining user guides, FAQs, manuals, and knowledge base articles. They often collaborate with product managers, developers, and customer support teams to ensure content is accurate and up to date. Daily duties may include researching technical information, organizing complex processes into easy-to-understand content, and updating online platforms as products or procedures evolve. This role requires ongoing communication and feedback with team members to improve documentation quality and user experience.

What are the key skills and qualifications needed to thrive as an online documentation specialist?

To succeed in Online Documentation, you need excellent written communication skills, strong attention to detail, and proficiency in organizing and presenting technical or procedural information clearly. Familiarity with documentation tools such as Confluence, MadCap Flare, or Microsoft Word, and sometimes certifications in technical writing, are often required. Strong collaboration, problem-solving, and time management skills make you more effective in this role. These abilities are vital for ensuring documentation is accurate, user-friendly, and timely, supporting both internal teams and external users.

What are the most commonly searched types of Documentation jobs in Raleigh, NC?

The most popular types of Documentation jobs in Raleigh, NC are:

What are popular job titles related to Online Documentation jobs in Raleigh, NC?

For Online Documentation jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Documentation jobs in Raleigh, NC look for?

The top searched job categories for Online Documentation jobs in Raleigh, NC are:

Online Documentation jobs near you
Infographic showing various Online Documentation job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $72,757 per year, or $35 per hour.

Documentation Specialist

AA2IT

Durham, NC • On-site

$29.50/hr

Other

Re-posted 26 days ago

Job description

Documentation Specialist - I

Location: 100 Rodolphe Street, Durham, NC Pay Rate: $29.5/HR

Qualifications:

Education: Bachelor degree in a Science, Engineering, English, Business or relevant discipline OR Highschool Diploma with two years related GMP Biopharma experience Required Working knowledge of cGMPs and of regulatory requirements as they apply to the vaccine/pharmaceutical industry Working knowledge of documentation administration including the writing, review, and approval of documentation in a GMP industry

Responsibilities:

Provide documentation support for vaccine production activities Review batch record, logbooks and electronic logbooks for errors and partner with Production, Quality and other personnel to correct such errors and provide clarification as needed Support process documentation changes and improvements which includes updates to batch records and standard operating procedures (SOPs) Effectively maintain and use metrics for the manufacturing shop floor execution documentation program Support process documentation deviation investigations to provide meaningful immediate and preventative actions and reduce the deviation generation rate Use standard systems including MS Word, Excel, PowerPoint, Outlook, Teams Documentation Specialist will serve on the Manufacturing Support Team working with shop floor production personnel and interfacing with Technical Support and Quality Operations and must be able to work efficiently in a fast-paced environment and be hands-on when called for by the situation. The position requires great attention to detail, a command of good documentation practices (GDP) and the ability to design and strengthen documentation that satisfies Quality requirements.

Comments/Special Instructions

2 Positions Backlogged documentation. Elogs, RT reports, Electronic batch record operations. Reviewing records, flag (create comment), identifying records need improvements. Quality reviews after. Needs to also keep up w/current documentation MES, GLIMS, SAP, Veeva Vault heavily preferred.

Kindly share your resume with answers: Q1: How many years of exp in cGMPs and of regulatory requirements as they apply to the vaccine/pharmaceutical industry Q2: Do you have exp in documentation administration including the writing, review, and approval of documentation in a GMP industry Q3: Any exp in documentation support for vaccine production activities Q4: Do you have exp in Electronic batch record operations. Q5: how far you live and how will you commute to 100 Rodolphe Street, Durham, NC

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