Documentation Manager Jobs in Raleigh, NC (NOW HIRING)

At InServ, we are driven to succeed and proud to be a trusted trade partner and solutions provider. We put People First: valuing our teammates, clients, and communities, while continuously improving and working together with confidence and expertise.

Join our team and build a rewarding career where your contributions matter and growth is encouraged.

InServ designs and builds innovative Process, Hygienic, Mechanical, and HVAC solutions for complex commercial and industrial projects. We are seeking a Document Control Specialist to ensure that all documentation related to quality processes adheres to Standard Operating Procedures (SOPs), contract specifications, current Good Manufacturing Practices (cGMP), and regulatory standards set forth by authorities such as the Food and Drug Administration (FDA).

WHAT YOU’LL DO:

• cGMP Documentation Management: Maintain and organize cGMP-related documents, including Standard Operating Procedures, Isometrics drawings (ISOs) with weld logs, validation/commissioning protocols, and Quality reports.
• Conformance and Compliance: Review and audit documentation to ensure conformance and compliance with contractual specifications, regulatory requirements, cGMP standards, Good Documentation Practices (GDP) and InServ QA/QC policies.
• Revision Control: Maintain strict revision control processes, ensuring only current revisions of documents are in use, with obsolete versions properly archived.
• Training and Dissemination: Support QA/QC teams in training employees on GDP and cGMP requirements. Communicate process updates and ensure proper dissemination of current policies and procedures.
• Collaboration with Cross-Functional Teams: work closely with all members of the project team - Project Managers, Engineers, Superintendents, etc., and have ultimate responsibility for the day-to-day distribution and management of documents pertaining to the jobsite
• System Management and Data Entry: Maintain the document management system, including tracking document status, approvals and revisions. Ensure documents are organized and easily retrievable.
• Record retention and Disposal: Maintain document retention schedules and ensure secure storage and proper disposal in compliance with cGMP requirements.
• Continuous Improvement: Identify opportunities to enhance document control processes and stay current with industry best practices and technologies.
• Assist with training subcontractors on quality requirements and compliance, as necessary.
• Perform additional Document Control activities per supervisor’s direction.

WHAT YOU’LL BRING:

• Strong self-motivation and ability to thrive in a collaborative team environment
• Ability to quickly develop in-depth knowledge of QA/QC processes and document control standards
• High attention to detail and strong data entry accuracy
• Excellent organizational, planning, and communication skills
• Problem-solving mindset with the ability to proactively identify and resolve issues
• Familiarity with validation and auditing processes
• Proficiency in Microsoft Office and willingness to learn new systems

QUALIFICATIONS:

• Some advanced education is preferred (Associate’s or Bachelor’s degree a plus).
• 3 years’ minimum experience in Document Control.
• cGMP experience within the biopharmaceutical industry strongly preferred.

WHY INSERV?

• Competitive pay that rewards your impact
• Professional development and continuous learning opportunities
• 401(k)
• Health, Dental and Vision Insurance
• Paid Time Off (PTO)
• Tuition reimbursement

COMPANY OVERVIEW

Founded in 1992, InServ is a full-service industrial contractor serving the life sciences, advanced manufacturing, and food and beverage sectors. We specialize in mechanical, electrical and instrumentation, hygienic piping and HVAC trades.

Operating from multiple locations across North Carolina, we serve clients throughout the Southeast. Our success is built on an unwavering commitment to safety, quality, and schedule adherence.

EQUAL OPPORTUNITY STATEMENT

InServ is proud to be equal opportunity employer committed to building a diverse and inclusive workforce. We consider all qualified applicants without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other characteristic protected by law.