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Director Ticket Operations Jobs (NOW HIRING)

AEG

Director, Ticket Sales

Camden, NJ · On-site

The Director of Ticket Sales will set the vision, performance standards, and go-to-market strategy ... Operations, Game Operations, Guest Services, and Community Impact. • Resolve customer seating ...

AEG

Ticket Operations Supervisor

Detroit, MI · On-site

Ticket Operations Supervisor Location: Detroit, MI About Detroit City FC Detroit City FC (DCFC) is ... Supervisory Responsibility This position does not have direct supervisory responsibilities. Work ...

Ruth Eckerd Hall

Ticket Operations Specialist

Clearwater, FL

$44.10K - $59.10K/yr

Director of Ticketing amp; Sales STATUS: Full-Time/Exempt POSITION CONCEPT: To serve the Mission, Vision and Values of REH, Inc by assisting the Director of Ticketing amp; Sales in the management of ...

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Director Ticket Operations information

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$34K

$107.7K

$179.5K

How much do director ticket operations jobs pay per year?

As of May 31, 2026, the average yearly pay for director ticket operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Ticket Operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

How does a Director of Ticket Operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What does a Director of Ticket Operations do?

A Director of Ticket Operations oversees all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater performances. They manage box office staff, coordinate ticket pricing and inventory, and ensure a smooth and secure ticketing process for customers. Additionally, they work closely with marketing and finance teams to maximize revenue and provide excellent customer service. This role often involves utilizing ticketing software and analyzing sales data to optimize operations.
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What cities are hiring for Director Ticket Operations jobs? Cities with the most Director Ticket Operations job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
What states have the most Director Ticket Operations jobs? States with the most job openings for Director Ticket Operations jobs include:
What job categories do people searching Director Ticket Operations jobs look for? The top searched job categories for Director Ticket Operations jobs are:
Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 33% Physical, 22% Hybrid, and 45% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Ticket Operations Internship (FALL 2026)

AEG

Indianapolis, IN • On-site

$14.50 - $19/hr

Internship

Posted 4 days ago

Job description

Indy Eleven internships are available for course credit only. Interns are provided a paid monthly parking stipend but are otherwise unpaid. Positions are less than 30 hours per week but will depend on the number of hours needed to complete course credit. Work schedules will be set at the beginning of the internship.
Indy Eleven is seeking an experienced and organized individual for its Ticket Operations Intern within the growing professional soccer team's front office. This position will report directly to the Ticket Operations Director and other Department Heads when pertinent.
Responsibilities and Duties include, but are not limited to:
  • Administration of Ticketmaster Archtics/Salesforce CRM/other ticketing systems.
  • Servicing accounts through ticket exchanges, printing, and fulfilling ticket orders.
  • Providing excellent customer service to fans.
  • Compiling reports for Ticket Sales department.
  • Assisting the ticket office on gamedays.
  • Prospecting new areas and businesses to target ticket sales.
  • Creating professional proposals that meet the needs of potential prospects.
  • Assist in Community Relation functions and appearances when needed.
  • Manage or assist with fulfillment of game day / event duties.

Qualifications and Requirements include, but are not limited to:
  • Experience in sales and sports preferred.
  • Effective communication, customer service and interpersonal skills.
  • Knowledge of Microsoft Outlook and Excel.
  • Passion for soccer preferred.
  • Goal oriented.
  • Knowledge of Central Indiana and its soccer community is a plus.
  • Ability to work with management and a diverse team of people.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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