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Director Ticket Operations Jobs in Kansas (NOW HIRING)

hendersonco

Service Desk Supervisor

Lenexa, KS · On-site

... ticket resolution while maintaining operational control of the desk. * Acts as the primary control point for intake and routing, ensuring work is directed to the appropriate resolver group in ...

AEG

Account Executive

Topeka, KS · On-site

Collaborate with the Director of Ticket Sales to identify opportunities for departmental growth and maximize sales within operational structures. * Work closely with the Marketing Department to ...

CONCRETE STRATEGIES

Field Engineer

Lenexa, KS · On-site

President/Chairman/Chief Operating Officer/VP Operations/Project Director/Project Manager/Project ... ticket tracking, project safety compliance, quality control compliance, production analysis ...

CONCRETE STRATEGIES

Field Engineer

Lenexa, KS · On-site

President/Chairman/Chief Operating Officer/VP Operations/Project Director/Project Manager/Project ... ticket tracking, project safety compliance, quality control compliance, production analysis ...

Henderson Engineers

Service Desk Supervisor

Lenexa, KS · On-site

... ticket resolution while maintaining operational control of the desk. * Acts as the primary control point for intake and routing, ensuring work is directed to the appropriate resolver group in ...

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All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Kansas

Director Ticket Operations information

See Kansas salary details

$30.3K

$96K

$160.1K

How much do director ticket operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director ticket operations in Kansas is $96,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $120,800.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Kansas?

The most popular types of Ticket Operations jobs in Kansas are:

What are popular job titles related to Director Ticket Operations jobs in Kansas?

For Director Ticket Operations jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Kansas look for?

The top searched job categories for Director Ticket Operations jobs in Kansas are:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Kansas as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $96,035 per year, or $46.2 per hour.

Director of Ticket Sales

AEG

Topeka, KS • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Topeka Scarecrows are seeking a dynamic and experienced leader to join our team as the Director of Ticket Sales. This pivotal role is responsible for the strategic development and operational execution of all ticket sales initiatives, including full season, partial season, group tickets, single game sales, premium seating, and membership services. Working closely with organizational leadership, the Director will coach, mentor, and motivate our sales and service teams to achieve ambitious revenue goals and deliver an unparalleled fan experience.
Essential Duties and Responsibilities:
  • Coach, lead, and mentor the ticket sales staff towards achieving departmental goals and supporting individual development plans.
  • Develop and execute comprehensive sales plans for full season, partial season, group tickets, and single game ticket sales.
  • Collaborate with relevant stakeholders to develop and implement technology tools, such as CRM systems, to optimize sales and service efforts.
  • Work closely with organizational executives on initiatives that align with the strategic objectives of the Topeka Scarecrows.
  • Support overall department member service and renewal strategies across all ticket categories.
  • Serve as a committed and responsible leader of the ticketing team, contributing to strategic planning processes.

Premium Sales:
  • Oversee the sales of hospitality products for all Topeka Scarecrows games, entertainment, and special events.
  • Coach, lead, and mentor the premium sales team towards hitting departmental goals and individual development plans.
  • Lead the development of new client lists and prospects for all premium seating products.
  • Oversee the management and administration of all hospitality suite sales.
  • Develop strong professional relationships with all suite holders and premium seating clients to ensure high standards of excellence and guarantee renewals.
  • Support the Premium Experience team on the retention of clients and annual renewals.

Membership Services:
  • Coach, lead, and mentor the membership team towards hitting departmental goals and individual development plans.
  • Manage a select number of membership accounts as needed.
  • Work closely with and support the Membership Team Lead on the overall delivery of our membership program.
  • Responsible for executing new member onboarding plans in conjunction with the Membership Sales team.
  • Collaborate with other members of the membership team on the planning and execution of member events and value-added service programs.
  • Work with the Business Intelligence team to build CRM tracking, data collection, and analytics to improve member retention, communications, and program development.
  • Actively seek industry best practices and provide recommendations to the leaderships team.
  • Act as primary problem solver for miscellaneous member concerns brought forward by the Membership team.
  • Act as liaison between Premium Membership, Premium Sales, Hospitality, Ticket Centre, Corporate Partnerships Activation, and Event Service teams on event day operational and service requirements.

Experience & Qualifications:
  • Bachelor's degree in business or a directly related field.
  • Demonstrated experience in developing highly effective sales strategies with a strong focus on premium service.
  • Assertive, action-oriented individual possessing a high degree of initiative and a proven ability to achieve results.
  • Committed to a vision of service that will thrill fans and provide an ultimate fan experience.
  • Exceptional customer service acumen and interpersonal communication skills.
  • Proven ability to build, motivate, and lead teams.
  • Superior communication and conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners.
  • Excellent planning, organizational, and problem-solving skills.
  • Ability to handle conflicting deadlines and prioritize tasks effectively.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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