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Ticket Operations Assistant Jobs in Kansas (NOW HIRING)

AEG

Coordinator, Ticket Operations

Kansas City, KS · On-site

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

NASCAR

Coordinator, Ticket Operations

Kansas City, KS · On-site

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

Tierpoint

Operations Technician I

Lenexa, KS · On-site

$19.91 - $29.87/hr

Hardware and Infrastructure Support: * Assist in the Installation, configuration, and maintenance ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

Tierpoint

Operations Technician I

Lenexa, KS · On-site

$19.91 - $29.87/hr

Hardware and Infrastructure Support: * Assist in the Installation, configuration, and maintenance ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

JCPenney

Operations Associate - The Mall

Hays, KS · On-site

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Kansas?

The most popular types of Ticket Operations jobs in Kansas are:

What are popular job titles related to Ticket Operations Assistant jobs in Kansas?

For Ticket Operations Assistant jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Kansas look for?

The top searched job categories for Ticket Operations Assistant jobs in Kansas are:

What cities in Kansas are hiring for Ticket Operations Assistant jobs?

Cities in Kansas with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Coordinator, Ticket Operations

Kansas City, KS • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Temporary

Re-posted 12 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
At NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment.
Coordinator, Ticket Operations
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer service initiatives, fulfillment needs, and special projects. This role is responsible for maintaining ticketing system accuracy, supporting event operations, driving process improvements, and delivering a seamless ticket-buying experience for customers across all events.
Key Responsibilities
  • Support Ticket Operations leadership and staff with daily functions, fulfillment needs, and special projects.
  • Identify opportunities to improve, streamline, and simplify ticket operations processes.
  • Assist with product training for the Consumer Services team and Sales Academy.
  • Provide support for special projects such as:
    • Venue reseating initiatives
    • Declined payment plans
    • Other department-wide operational projects
  • Audit event builds, ticket system updates, pricing changes, and financial controls on a daily basis.
  • Maintain ticket system price code management, including:
    • Adding new ticket products or offers
    • Updating pricing and package details
    • Setting access permissions for users and agencies
  • Oversee inventory management across all events, including daily ticket allocation reviews.
  • Manage and process all Corporate and Complimentary ticket accounts.
  • Oversee Ticketmaster Account Manager processes and account setup.
  • Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner.
  • Ensure quality control of the online ticket-buying experience by:
    • Identifying and correcting broken links
    • Reviewing purchase flows for accuracy
    • Partnering with Marketing to maintain current offers and messaging
  • Support all event weekend ticket operations needs, including:
    • Event staffing coordination
    • Ticket issue resolution and customer service
    • Daily sales reconciliation
    • Final event reporting
  • Where applicable, assist with hiring, scheduling, and supervision of temporary event staff.
  • Assist in the development and implementation of operational efficiencies within Ticket Operations.
  • Additional duties as assigned.

Qualifications
  • High school diploma or GED required; equivalent combination of education and experience considered.
  • Experience with ticketing software such as Ticketmaster preferred.
  • Previous box office, ticketing, or live event operations experience preferred.
  • Strong project management skills with the ability to move initiatives from concept through execution.
  • Proficiency in Microsoft Office, particularly Microsoft Excel.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to prioritize multiple deadlines.
  • Self-motivated with the ability to work independently and with minimal supervision.
  • Familiarity with the sport of NASCAR is a plus.

Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.
Explore this opportunity and apply at www.careers.nascar.com.
Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.
NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.
Follow us on LinkedIn and X for future opportunities and company news.
We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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