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Ticket Operations Manager Jobs in Kansas (NOW HIRING)

NASCAR

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day ... Manage and process all Corporate and Complimentary ticket accounts. * Oversee Ticketmaster Account ...

AEG

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day ... Manage and process all Corporate and Complimentary ticket accounts. * Oversee Ticketmaster Account ...

AEG Presents

Director of Ticket Sales

Topeka, KS

This pivotal role is responsible for the strategic development and operational execution of all ... Oversee the management and administration of all hospitality suite sales. * Develop strong ...

AEG Presents

Director of Ticket Sales

Topeka, KS · On-site

This pivotal role is responsible for the strategic development and operational execution of all ... Oversee the management and administration of all hospitality suite sales. * Develop strong ...

AEG

Director of Ticket Sales

Topeka, KS · On-site

This pivotal role is responsible for the strategic development and operational execution of all ... Oversee the management and administration of all hospitality suite sales. * Develop strong ...

Papa John's

General Manager

Lenexa, KS · On-site

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... as ticket average and order frequency. Seek additional sales through traditional and non ...

Papa John's

General Manager

Overland Park, KS · On-site

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... as ticket average and order frequency. Seek additional sales through traditional and non ...

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See Kansas salary details

$27.6K

$56.6K

$105.7K

How much do ticket operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for ticket operations manager in Kansas is $56,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Kansas? The most popular types of Ticket Operations jobs in Kansas are:
What are popular job titles related to Ticket Operations Manager jobs in Kansas? For Ticket Operations Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Kansas look for? The top searched job categories for Ticket Operations Manager jobs in Kansas are:
What cities in Kansas are hiring for Ticket Operations Manager jobs? Cities in Kansas with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Coordinator, Ticket Operations

Coordinator, Ticket Operations

NASCAR

Kansas City, KS • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

NASCAR rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
Coordinator, Ticket Operations
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer service initiatives, fulfillment needs, and special projects. This role is responsible for maintaining ticketing system accuracy, supporting event operations, driving process improvements, and delivering a seamless ticket-buying experience for customers across all events.
Key Responsibilities
  • Support Ticket Operations leadership and staff with daily functions, fulfillment needs, and special projects.
  • Identify opportunities to improve, streamline, and simplify ticket operations processes.
  • Assist with product training for the Consumer Services team and Sales Academy.
  • Provide support for special projects such as:
    • Venue reseating initiatives
    • Declined payment plans
    • Other department-wide operational projects
  • Audit event builds, ticket system updates, pricing changes, and financial controls on a daily basis.
  • Maintain ticket system price code management, including:
    • Adding new ticket products or offers
    • Updating pricing and package details
    • Setting access permissions for users and agencies
  • Oversee inventory management across all events, including daily ticket allocation reviews.
  • Manage and process all Corporate and Complimentary ticket accounts.
  • Oversee Ticketmaster Account Manager processes and account setup.
  • Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner.
  • Ensure quality control of the online ticket-buying experience by:
    • Identifying and correcting broken links
    • Reviewing purchase flows for accuracy
    • Partnering with Marketing to maintain current offers and messaging
  • Support all event weekend ticket operations needs, including:
    • Event staffing coordination
    • Ticket issue resolution and customer service
    • Daily sales reconciliation
    • Final event reporting
  • Where applicable, assist with hiring, scheduling, and supervision of temporary event staff.
  • Assist in the development and implementation of operational efficiencies within Ticket Operations.
  • Additional duties as assigned.
Qualifications
  • High school diploma or GED required; equivalent combination of education and experience considered.
  • Experience with ticketing software such as Ticketmaster preferred.
  • Previous box office, ticketing, or live event operations experience preferred.
  • Strong project management skills with the ability to move initiatives from concept through execution.
  • Proficiency in Microsoft Office, particularly Microsoft Excel.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to prioritize multiple deadlines.
  • Self-motivated with the ability to work independently and with minimal supervision.
  • Familiarity with the sport of NASCAR is a plus.
Apply Now!
Learn more about this role and our team by applying at www.careers.nascar.com for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.
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