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Desktop Support Jobs (NOW HIRING)

Infojini Inc

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

They are seeking a Desktop Support professional to provide direct PC support, configure devices, and install operating systems. Responsibilities : • 3 years of experience providing direct PC ...

Sapsol Technologies Inc

Desktop Support

Pine Bluff, AR · On-site

Desktop Support • Technical Skills: o PC troubleshooting and support o Software installation and maintenance o Hardware diagnostics and repair o LAN switching and basic networking o Data networking ...

ActioNet

Desktop Support

Rosslyn, VA

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Arlington, VA

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip ...

OakTree Staffing

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Desktop Support

Oklahoma City, OK · On-site

$18.75 - $24/hr

Desktop Support Location: Oklahoma City, Ok Description: Education & Experience * Associate's degree in a computer-related field or equivalent technical training required. * Minimum of 5 years of ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Experis

Desktop Support

Madison, WI · On-site

$29 - $31/hr

As a Desktop Support, you will be part of the IT Department supporting a dedicated team of professionals. The ideal candidate will have excellent communication skills, attention to detail, and a ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic ...

Conflux Systems Inc

Desktop Support

Santa Fe, NM · On-site

$35 - $38/hr

Desktop Support Technician Location: Santa Fe, NM Duration: 1 Year In Person interview Rate: $35/hr to $38 on W2 with out benefits Description This position will be on-site in Santa Fe, NM and ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Desktop Support Technician Location: Kansas City, KS (onsite) Duration: 12 months contract Pay rate range: $25/hr to $30/hr W2 Description * Deskside Technician. * Infrastructural support to the end ...

TechClub Inc.

Desktop Support

Irving, TX · On-site

Desktop Support Location: Irving, TX /Onsite Knowledge of trouble shooting of desktops, Printers Working experience in warehouse, Distribution center Basic Knowledge of network trouble shooting ...

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Desktop Support information

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How much do desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What cities are hiring for Desktop Support jobs? Cities with the most Desktop Support job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Desktop Support jobs? States with the most job openings for Desktop Support jobs include:
What job categories do people searching Desktop Support jobs look for? The top searched job categories for Desktop Support jobs are:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support

Infojini Inc

Saint Paul, MN • On-site

$20.50 - $26/hr

Full-time

Re-posted 24 days ago

Job description

Job Summary:
Infojini Inc is a company that operates at the intersection of business and technology to enhance client performance. They are seeking a Desktop Support professional to provide direct PC support, configure devices, and install operating systems.
Responsibilities:
• 3 years of experience providing direct PC support to end users.
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
• 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
• 2 engagements of providing direct PC support to end users.
• Identification of all subcontractors, if applicable.
Qualifications:
Required:
• 3 years of experience providing direct PC support to end users.
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
• 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
• 2 engagements of providing direct PC support to end users.
• Identification of all subcontractors, if applicable.
Preferred:
• Experience with similar projects for State, County or local governmental entities.
• Working knowledge of Active Directory and AD group policies.
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
• A+ certification.
• Microsoft Desktop Support certification.
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
• Degree or equivalent with emphasis in computer science or related fields.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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