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Desktop Support Jobs (NOW HIRING)

Sapsol Technologies Inc

Desktop Support

Pine Bluff, AR · On-site

Desktop Support Technical Skills: o PC troubleshooting and support o Software installation and maintenance o Hardware diagnostics and repair o LAN switching and basic networking o Data networking ...

TEKsystems

Desktop Support

Hartford, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

TEKsystems

Desktop Support

New Haven, CT

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Bowie State University

Desktop Support Lead

Bowie, MD · On-site

$65K - $75K/yr

The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

TEKsystems

Desktop Support

New London, CT

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

TEKsystems

Desktop Support

New London, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic ...

TEKsystems

Desktop Support

Hartford, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support in a fast-paced healthcare environment. This role will ...

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Required Skills: * 3 years of experience providing direct PC support to end users. * 3 years of experience imaging and configuring desktop, laptop and mobile devices. * 3 years of experience ...

ActioNet

Desktop Support

Rosslyn, VA · On-site

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Xyant Services, Inc.

Desktop Support

Dallas, TX · On-site

$20 - $25.50/hr

Desktop Support Technician Location: Dallas, TX | Onsite Duration : 5 Weeks Openings: 3 * 3-5 years of experience in Desktop/IT Support, troubleshooting hardware, software, and network-related issues.

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How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
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Desktop Support jobs near you
Infographic showing various Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support

Sapsol Technologies Inc

Pine Bluff, AR • On-site

Contractor

Re-posted 10 days ago

Job description

Position Type: Backfill

Work Model: 100% Onsite (5 days/week)

Experience Required: 5+ years

Primary Focus: Desktop Support

Technical Skills:

o   PC troubleshooting and support

o   Software installation and maintenance

o   Hardware diagnostics and repair

o   LAN switching and basic networking

o   Data networking support

o   Voice/Telephony team support

o   Server team support

Interview Process:

o Round 1: Virtual interview

Round 2: In-person interview
PROVIDE SUPPORT OF ALL DESKTOP PERSONAL COMPUTERS AND RELATED EQUIPMENT AND TO ENSURE THAT ALL EMPLOYEES HAVE THE APPROPRIATE TOOLS TO PERFORM THEIR JOB FUNCTION AND THAT THESE TOOLS ARE KEPT IN WORKING ORDER AND, WHERE NECESSARY, REPAIRED WITH THE MINIMUM OF USER DISRUPTION. HANDS ON POSITION - WILL BE MEETING FACE TO FACE WITH END USERS. THE JOB QUALIFICATIONS WOULD NORMALLY BE MET THROUGH ATTAINMENT OF AN UNDERGRADUATE DEGREE OR VOCATIONAL CERTIFICATE, OR 2 YEARS OF EXPERIENCE IN INFORMATION SYSTEMS, PREFERABLY IN A TECHNOLOGY ENVIRONMENT. DUTIES REQUIRE STAFF TO EXERCISE A HIGH DEGREE OF DISCRETION AND INDEPENDENT JUDGMENT. 2-3 YEARS DESKTOP/DESK-SIDE SUPPORT WITH EXCEPTIONAL CUSTOMER SERVICE. KNOWLEDGE OF OPERATING SYSTEMS, MICROSOFT OFFICE SUITE AND SOFTWARE APPLICATIONS. EXTENSIVE EXPERIENCE TROUBLESHOOTING SOFTWARE APPLICATIONS. KNOWLEDGE BASE IS AVAILABLE FOR CLIENT'S PROPRIETARY SOFTWARE APPLICATIONS. EXPERIENCE WITH ACTIVE DIRECTORY ADMINISTRATION.

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