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Customer Service Representative Jobs in Wisconsin

HOM FURNITURE

Customer Service Representative

Wausau, WI · On-site

$16 - $18/hr

Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering ...

LoanMax Title Loans

Customer Service Rep

Green Bay, WI · On-site

$17/hr

Customer Service Representative ???? LoanMax Title Loans ???? 704 S Military Ave Green Bay, WI 54304 _____ ???? Pay Range $17 per hour Compensation is based on experience, qualifications, and ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

LoanMax Title Loans

Customer Service Rep

Green Bay, WI · On-site

$17/hr

Customer Service Representative LoanMax Title Loans 704 S Military Ave Green Bay, WI 54304 _____ Pay Range $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Wisconsin

Customer Service Representative information

See Wisconsin salary details

$9

$18

$27

How much do customer service representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for customer service representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Wisconsin? The most popular types of Customer Service Representative jobs in Wisconsin are:
What are popular job titles related to Customer Service Representative jobs in Wisconsin? For Customer Service Representative jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Wisconsin look for? The top searched job categories for Customer Service Representative jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Service Representative jobs? Cities in Wisconsin with the most Customer Service Representative job openings:
What are popular job titles related to Customer Service Representative jobs in WI? For Customer Service Representative jobs in WI, the most frequently searched job titles are:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Wisconsin as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Voyager Global Mobility

Milwaukee, WI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Company Overview

Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model—a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics—can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.

Job Description

Customer Service Representatives (CSR) are the primary face of the company to our most important stakeholders—our driver customers! Our Atlanta location is one of our largest and busiest branches where you will have exposure to all aspects of our business. The primary focus for the CSR role is to create a positive and seamless experience for our driver customers - getting approved drivers into their rental vehicle quickly and keeping them on the road throughout their time with us. The CSR handles direct requests from customers in the office, and collaborates with support teams that operate remotely from our Shared Service Center in South America. You may also help drivers navigate our loss/damage reporting process if they have an accident, or help arrange a tow if their car breaks down. The CSR reports to the Branch Manager for the location.

Who You Are

  • You value great customer service and take pride in doing the small things that create an outstanding customer experience.
  • You have customer service experience, ideally in an auto-related environment (e.g. rental car, repair/service shop, auto parts or tire dealer, auto dealership, auto insurance/titling/registration etc.)
  • You enjoy variety, are flexible and willing to pitch in where needed depending on what’s happening that day – both the expected and unexpected.
  • You are a collaborative team player who enjoys working across teams/departments to answer questions and solve challenges.
  • Must be able to work rotating shifts which may include 8 hours on the weekend. 

Essential Job Functions

  • Create a welcoming environment in the branch for customers and co-workers.
  • Coordinate with the remote sales support team to create customer reservations.
  • Onboard new and returning customers as they begin a rental contract.
  • Verify and update driver and vehicle information.
  • Support the Fleet and Claims/First Notice of Loss (FNOL) teams with the accident and damage reporting process.
  • Communicate regularly with the Branch Manager and colleagues from other teams on the status of customer accounts and requests; actively follow up on outstanding questions.
  • Offboard customers who are returning a vehicle, including closing their account and completing appropriate charges.
  • Resolve and de-escalate customer concerns.
  • Ensure timely and accurate documentation of all customer interactions in relevant systems based on standard operating procedures (SOPs).
  • Perform other duties as assigned.
  • Must be able to work onsite Monday-Friday; this is not a remote role.

Qualifications

  • Excellent interpersonal and customer service skills.
  • Superb written and verbal communication skills.
  • Flexibility and adaptability in the face of shifting demands and priorities.
  • Ability to work in a fast-paced, physically active environment.
  • Proficient in using Google Suite, Microsoft Excel & Word.
  • Ability to learn and navigate multiple computer applications with speed and accuracy.
  • Must have a valid driver’s license and a clean driving record.
  • Must be at least 21 years of age.
  • Speaking another language in addition to English is a plus, but not required.

Benefits

VGM offers a full suite of employee benefits to support your physical, financial and mental health and well-being:

  • Medical, dental and vision insurance (along with a Healthcare Flexible Spending Account and Health Savings Account) with supplemental coverage for critical illness and accidents
  • Company-paid short and long-term disability insurance
  • 401(k) retirement plan
  • Paid time off including vacation, holidays, floating holidays and sick leave