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Remote 911 Dispatcher Jobs in Wisconsin (NOW HIRING)

Carepool

Dispatcher

Pewaukee, WI · On-site +1

This is a remote position in the foreseeable future with an office location near Pewaukee within a year or less to a hybrid remote and on-site role. * Scheduling and dispatching rides to drivers and ...

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How much do remote 911 dispatcher jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote 911 dispatcher in Wisconsin is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.04 per hour, depending on experience, location, and employer.

What is a Remote 911 Dispatcher job?

A Remote 911 Dispatcher is responsible for answering emergency calls, assessing situations, and dispatching the appropriate emergency services, all while working from a remote location. They use specialized software and communication tools to coordinate with police, fire, and medical personnel. Strong multitasking, problem-solving, and communication skills are essential for handling high-pressure situations effectively. Remote dispatchers typically undergo training to ensure they follow protocols and respond appropriately to emergencies.

What are the key skills and qualifications needed to thrive in the Remote 911 Dispatcher position, and why are they important?

To thrive as a Remote 911 Dispatcher, you need excellent communication skills, strong attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent and specialized emergency dispatch training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and relevant certifications like Emergency Medical Dispatcher (EMD) are also important. Outstanding multitasking, active listening, and empathy help you excel in managing urgent situations and supporting individuals in distress. These skills are vital to accurately assess emergencies, prioritize responses, and coordinate critical services while working remotely.

What are the main challenges of working as a remote 911 dispatcher, and how is support provided in a virtual environment?

Working as a remote 911 dispatcher can present challenges such as managing high-stress situations without in-person team support and maintaining uninterrupted focus in a home environment. To address these challenges, agencies typically provide robust virtual training, ongoing access to supervisors, and digital communication channels for real-time team coordination. Dispatchers may also participate in regular online briefings and wellness check-ins to foster collaboration and well-being. Having a quiet, dedicated workspace and reliable internet connection are key to ensuring effective performance and minimizing distractions while handling critical calls.
More about Remote 911 Dispatcher jobs
What are the most commonly searched types of 911 Dispatcher jobs in Wisconsin? The most popular types of 911 Dispatcher jobs in Wisconsin are:
What are popular job titles related to Remote 911 Dispatcher jobs in Wisconsin? For Remote 911 Dispatcher jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote 911 Dispatcher jobs in Wisconsin look for? The top searched job categories for Remote 911 Dispatcher jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote 911 Dispatcher jobs? Cities in Wisconsin with the most Remote 911 Dispatcher job openings:
Remote 911 Dispatcher jobs near you
Infographic showing various Remote 911 Dispatcher job openings in Wisconsin as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,251 per year, or $22.2 per hour.

Dispatcher

Carepool

Pewaukee, WI • On-site, Remote

Other

Posted 28 days ago

Job description

Carepool Dispatch Support
The duties and responsibilities of a Carepool Dispatcher are super important. We're dealing with a vulnerable population that needs extra care for coordination. This is a remote position in the foreseeable future with an office location near Pewaukee within a year or less to a hybrid remote and on-site role.

  • Scheduling and dispatching rides to drivers and matching up to appropriate locations according to predetermined schedules, customer requests or immediate needs
  • Relaying rider pickup information or other messages to and from customers, supervisors and drivers or emergency personnel as needed
  • Quickly learning our process of phone call support mixed with dispatch software
  • Speaking with supervisors or customers to resolve problems, requests for services or equipment
  • Preparing daily work such as scheduling last-minute ride changes to our driver network
  • Being in charge of communications within company assigned territories
  • Keeping and organizing work requests, customer requests, completed work requests, charges for work performed with our software application

Top Skills:

  • Multi-tasking while prioritizing the rides is the top skill for this role
  • Customer Service and phone call support
  • Software platform technologies for tracking information and ride dispatching

Apply