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Customer Service Representative Jobs in Oshkosh, WI

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Fox Valley Metrology

Be Seen First

Customer Service Representative

Oshkosh, WI · On-site

$18 - $23/hr

Customer Service Representative Fox Valley Metrology, a leader in ISO/IEC 17025 accredited calibration, serves diverse industries such as Defense, Aerospace, Medical, Semiconductor, and Fortune 500 ...

Kelly Services

Customer Service Rep.

Appleton, WI

$16 - $18/hr

Exposure to a variety of communication channels and real-world customer service scenarios. What's a typical day as Customer Care Representative? You'll be: * Interacting with customers via phone ...

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How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Oshkosh, WI is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Oshkosh, WI? The most popular types of Customer Service Representative jobs in Oshkosh, WI are:
What are popular job titles related to Customer Service Representative jobs in Oshkosh, WI? For Customer Service Representative jobs in Oshkosh, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Oshkosh, WI look for? The top searched job categories for Customer Service Representative jobs in Oshkosh, WI are:
What cities near Oshkosh, WI are hiring for Customer Service Representative jobs? Cities near Oshkosh, WI with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Oshkosh, WI as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $38,262 per year, or $18.4 per hour.

Customer Service Representative

Adam's Specialty Products

Neenah, WI

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:

Employee discounts

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company Summary: This is an exciting position as a Customer Service Representative for Serenity Aquarium & Aviary Services. Our company just celebrated its 20th year in business and is the USA's leader in multiple industries. We are rapidly growing with more than 100 employees and are based out of Neenah, WI. We offer a unique arrangement of patented systems for the fish aquarium and bird aviary industry as well as perform service for live habitat displays in 35+ states. Our customer base is primarily in the health care field with a strong focus in nursing homes, assisted living, and long term care facilities. No experience with pets necessary! We want someone highly motivated with the right skill sets who can show passion for an exciting, thriving, and innovative business.

Position Summary: This is a full-time position. This position will provide exceptional customer service, answer and address customer questions, and enhance customer loyalty. Additional tasks may be required by management to effectively manage current and future customers.

Abilities:

Well organized and possess excellent time management skills

Professional appearance with excellent communication skills

Accounts receivable experience using QuickBooks.

Collections experience including working with court documentation

Able to troubleshoot issues and prioritize to handle multiple tasks

Respond to calls, emails, faxes to take care of customer needs

Able to develop and manage an efficient work schedule

Responsibilities:

  • Constant communication with service team in the field

  • Effectively answer and address all customer questions and concerns.

  • Provide updated and accurate service activity reports.

  • Track and document all customer concerns and issues into CRM software to ensure proper ownership and timely resolution.

  • Provide continuous and timely feedback to all service representatives. Conduct regular meetings with service team to improve overall processes.

  • Ensure all customer services are conducted within accurate frequency.

  • Coordinate all service representative calendars to ensure timely customer services.

  • As time permits, make outbound collection calls

  • Take service representative supply requests and fulfill on a timely basis

  • Create or enhance company documentation surrounding service processes and procedures.

  • Ensure service representatives have the necessary equipment and documentation.

  • Provide consistent feedback to upper management.

  • Update all company records as necessary.

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