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Customer Service Representative Manager Jobs in Oshkosh, WI

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Managing a high volume of customer interactions while maintaining top quality in service delivery ... Apply to be a Customer Care Representative today! Let me know if you need to update any details or ...

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Showing results 1-20

Customer Service Representative Manager information

See Oshkosh, WI salary details

$9

$18

$26

How much do customer service representative manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative manager in Oshkosh, WI is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Oshkosh, WI? The most popular types of Customer Service Representative jobs in Oshkosh, WI are:
What cities near Oshkosh, WI are hiring for Customer Service Representative Manager jobs? Cities near Oshkosh, WI with the most Customer Service Representative Manager job openings:

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Benefits:

Employee discounts

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company Summary: This is an exciting position as a Customer Service Representative for Serenity Aquarium & Aviary Services. Our company just celebrated its 20th year in business and is the USA's leader in multiple industries. We are rapidly growing with more than 100 employees and are based out of Neenah, WI. We offer a unique arrangement of patented systems for the fish aquarium and bird aviary industry as well as perform service for live habitat displays in 35+ states. Our customer base is primarily in the health care field with a strong focus in nursing homes, assisted living, and long term care facilities. No experience with pets necessary! We want someone highly motivated with the right skill sets who can show passion for an exciting, thriving, and innovative business.

Position Summary: This is a full-time position. This position will provide exceptional customer service, answer and address customer questions, and enhance customer loyalty. Additional tasks may be required by management to effectively manage current and future customers.

Abilities:

Well organized and possess excellent time management skills

Professional appearance with excellent communication skills

Accounts receivable experience using QuickBooks.

Collections experience including working with court documentation

Able to troubleshoot issues and prioritize to handle multiple tasks

Respond to calls, emails, faxes to take care of customer needs

Able to develop and manage an efficient work schedule

Responsibilities:

  • Constant communication with service team in the field

  • Effectively answer and address all customer questions and concerns.

  • Provide updated and accurate service activity reports.

  • Track and document all customer concerns and issues into CRM software to ensure proper ownership and timely resolution.

  • Provide continuous and timely feedback to all service representatives. Conduct regular meetings with service team to improve overall processes.

  • Ensure all customer services are conducted within accurate frequency.

  • Coordinate all service representative calendars to ensure timely customer services.

  • As time permits, make outbound collection calls

  • Take service representative supply requests and fulfill on a timely basis

  • Create or enhance company documentation surrounding service processes and procedures.

  • Ensure service representatives have the necessary equipment and documentation.

  • Provide consistent feedback to upper management.

  • Update all company records as necessary.