Customer Experience Program Manager Jobs (NOW HIRING)

Program Manager
Department: DCEDTEDMS
Employment Type: Contract / Temp
Location: DCEDTEDMS-NAVSEA-245318-CA
Description
Program Manager
WHO WE ARE:
STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups.
STAHL advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs.
STAHL Companies advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem.
The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government.
We are seeking a skilled and experienced Program Manager to join our team!
The Program Manager (PM) will provide overall leadership, direction, and execution oversight for a multi-disciplinary contract supporting the Corona Division's Performance Assessment Department (PAD). The PM is responsible for managing all aspects of contract performance, ensuring the successful delivery of Technical Engineering (TE), Information Technology (IT), Data Management (DM), Information Assurance (IA), and Logistics services.
This role ensures the integration, operation, maintenance, deployment, and protection of PAD's telecommunications systems and IT infrastructure to enable secure, near-real-time data transfer, voice communications, and quantitative performance assessment for fleet and test & evaluation (T&E) missions.
Key Responsibilities
• Program Leadership & Oversight
o Serve as the primary point of contact with the Government for all contract-related matters
o Provide strategic direction, planning, and execution oversight across all functional areas (TE, IT, DM, IA, Logistics)
o Ensure alignment with mission objectives supporting PAD and Corona Division
• Contract & Performance Management
o Manage cost, schedule, and performance to meet contractual requirements
o Oversee staffing, resource allocation, and workforce performance
o Ensure timely delivery of all contract deliverables and reporting requirements
• Technical & Operational Management
o Oversee the design, engineering, integration, deployment, operation, and maintenance of PAD systems and infrastructure
o Ensure continuous operation of telecommunications systems enabling secure data transfer and voice communications
o Support modernization efforts for IT infrastructure and ensure system scalability and reliability
• Data Management & Mission Support
o Ensure execution and compliance with the Data Management Plan (DMP)
o Oversee data collection, distribution, and accessibility to support test and analysis communities
o Support real-time and post-event data dissemination for fleet and T&E events
• Cybersecurity & Information Assurance
o Ensure compliance with all IA, cybersecurity, and accreditation requirements
o Protect PAD's Information Systems (IS) from cyber threats and vulnerabilities
o Oversee implementation of secure processes, policies, and procedures
• Stakeholder Coordination
o Coordinate with internal and external stakeholders including Aegis, ABMD, IWS, MDA, SSDS, USS SECURE, and SMWDC
o Facilitate collaboration across engineering, technical, and operational teams
o Provide regular status updates to Government leadership and stakeholders
• Quality & Process Improvement
o Implement best practices to improve efficiency and reduce programmatic costs
o Ensure adherence to standard operating procedures and quality standards
o Drive continuous improvement initiatives across all service areas
Required Qualifications
• Bachelor's degree in Engineering, Information Technology, Computer Science, or related field (Master's preferred)
• 10+ years of progressive experience managing complex technical or defense-related programs
• Proven experience managing contracts involving engineering, IT infrastructure, data management, and cybersecurity
• Strong knowledge of DoD acquisition processes and program management best practices
• Demonstrated ability to manage multi-disciplinary teams in a mission-critical environment
• Excellent leadership, communication, and stakeholder engagement skills
Preferred Qualifications
• Project Management Professional (PMP) certification or equivalent
• Experience supporting Navy or DoD test and evaluation environments
• Familiarity with telecommunications systems, secure data transfer systems, and fleet operations
• Knowledge of Information Assurance frameworks (e.g., RMF, NIST)
• Experience supporting systems such as Aegis, Missile Defense, or naval warfare systems
*Position is contingent upon award.
Location: Corona Division, CA
To know more about the company, visit Stahl Companies (stahlusa.us)
Key Responsibilities
The Program Manager (PM) will provide overall leadership, direction, and execution oversight for a multi-disciplinary contract supporting the Corona Division's Performance Assessment Department (PAD). The PM is responsible for managing all aspects of contract performance, ensuring the successful delivery of Technical Engineering (TE), Information Technology (IT), Data Management (DM), Information Assurance (IA), and Logistics services.
This role ensures the integration, operation, maintenance, deployment, and protection of PAD's telecommunications systems and IT infrastructure to enable secure, near-real-time data transfer, voice communications, and quantitative performance assessment for fleet and test & evaluation (T&E) missions.