Salesforce CRM Program Manager
Orlando, FL ยท On-site
Platform Experience: Direct working experience with a major enterprise CRM platform (e.g ... programs, and activities. Please visit our company to request an accommodation or assistance ...
Salesforce CRM Program Manager
Orlando, FL ยท On-site
Platform Experience: Direct working experience with a major enterprise CRM platform (e.g ... programs, and activities. Please visit our company to request an accommodation or assistance ...
Program Manager
Miami, FL ยท On-site
Job Title Program Manager Estimated Start Date 03/09/2026 Location Miami, FL Duration(Months) 6 ... The ideal candidate will have hands-on experience managing Oracle Fusion Cloud implementations and ...
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Program Manager
Miami, FL ยท On-site
Job Title Program Manager Estimated Start Date 03/09/2026 Location Miami, FL Duration(Months) 6 ... The ideal candidate will have hands-on experience managing Oracle Fusion Cloud implementations and ...
Program Manager
Brooksville, FL ยท On-site
This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule ... Experience with risk management, process validation (IQ/OQ/PQ), and design to manufacture ...
Program Manager
Brooksville, FL ยท On-site
This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule ... Experience with risk management, process validation (IQ/OQ/PQ), and design to manufacture ...
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
Customer Program Manager
Coral Springs, FL ยท On-site
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
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Customer Program Manager
Coral Springs, FL ยท On-site
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
Program Manager
Tampa, FL ยท On-site
DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise-wide ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Program Manager
Tampa, FL ยท On-site
DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise-wide ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Customer Program Manager
Coral Springs, FL ยท On-site
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
Customer Program Manager
Coral Springs, FL ยท On-site
Customer Program Manager - Engine MRO We are seeking a results-driven Customer Program Manager to ... Continuous improvement experience (Lean/Six Sigma) and financial acumen to manage revenue targets ...
Program Manager
Tampa, FL ยท On-site
Overview DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Program Manager
Tampa, FL ยท On-site
Overview DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Program Manager
Tampa, FL ยท On-site
Overview DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Program Manager
Tampa, FL ยท On-site
Overview DecisionPoint Corporation seeks a highly experienced Program Manager to lead enterprise ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...
Program Manager
Pensacola, FL ยท On-site
$150K - $180K/yr
Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US ... Customer representatives. Duties/Responsibilities : * Receive and communicate task and project ...
Program Manager
Pensacola, FL ยท On-site
$150K - $180K/yr
Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US ... Customer representatives. Duties/Responsibilities : * Receive and communicate task and project ...
Program Manager
Pensacola, FL ยท On-site
Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US ... Customer representatives. Duties/Responsibilities : * Receive and communicate task and project ...
Program Manager
Pensacola, FL ยท On-site
Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US ... Customer representatives. Duties/Responsibilities : * Receive and communicate task and project ...
Program Manager
Niceville, FL ยท On-site
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
Program Manager
Niceville, FL ยท On-site
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
Program Manager
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
Program Manager
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
Program Manager
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
Program Manager
$45 - $84/hr
... customers Support business development activities Develop and manage program budgets Set timelines ... industry experience Program or project management experience Knowledge of program management ...
We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
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We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
Program Manager
Perry, FL ยท On-site
We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
Program Manager
Perry, FL ยท On-site
We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
We are seeking a highly motivated and experienced Program Manager to lead high-priority solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...
Principal Program Manager
Tampa, FL ยท Hybrid
$150K - $210K/yr
S. Government contracts and customers. * Experience with CPFF, FFP, and T amp;M federal contract ... Experience with program management methodologies such as Agile or Waterfall. * Proficiency with ...
Principal Program Manager
Tampa, FL ยท Hybrid
$150K - $210K/yr
S. Government contracts and customers. * Experience with CPFF, FFP, and T amp;M federal contract ... Experience with program management methodologies such as Agile or Waterfall. * Proficiency with ...
Program Manager
Tampa, FL ยท On-site
$120K - $150K/yr
Program Manager - Tampa, FL Be a part of a revolutionary change! At Philip Morris International ... Experience supporting data-driven initiatives, AI-enabled solutions, or commercial process ...
Program Manager
Tampa, FL ยท On-site
$120K - $150K/yr
Program Manager - Tampa, FL Be a part of a revolutionary change! At Philip Morris International ... Experience supporting data-driven initiatives, AI-enabled solutions, or commercial process ...
Principal Program Manager
Tampa, FL ยท On-site
$150K - $210K/yr
Government contracts and customers. * Experience with CPFF, FFP, and T&M federal contract types ... Experience with program management methodologies such as Agile or Waterfall. * Proficiency with ...
Principal Program Manager
Tampa, FL ยท On-site
$150K - $210K/yr
Government contracts and customers. * Experience with CPFF, FFP, and T&M federal contract types ... Experience with program management methodologies such as Agile or Waterfall. * Proficiency with ...
Customer Experience Program Manager information
See Florida salary details
$6.65 - $11.82
1% of jobs
$11.82 - $17
5% of jobs
$17 - $22.18
9% of jobs
$26.71 is the 25th percentile. Wages below this are outliers.
$22.18 - $27.35
11% of jobs
$27.35 - $32.53
11% of jobs
$32.53 - $37.71
12% of jobs
The median wage is $38.16 / hr.
$37.71 - $42.88
18% of jobs
$47.63 is the 75th percentile. Wages above this are outliers.
$42.88 - $48.06
9% of jobs
$48.06 - $53.24
5% of jobs
$53.24 - $58.41
11% of jobs
$58.41 - $63.59
8% of jobs
$6
$40
$63
How much do customer experience program manager jobs pay per hour?
As of Jun 28, 2026, the average hourly pay for customer experience program manager in Florida is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $51.92 per hour, depending on experience, location, and employer.
What does a customer experience manager do?
A customer experience program manager oversees strategies to improve customer satisfaction and loyalty by analyzing feedback, developing initiatives, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality. Strong communication, project management skills, and understanding of customer needs are essential for this role.
Is CX a good career?
A Customer Experience Program Manager role is a growing career path focused on improving customer satisfaction and loyalty through strategic initiatives, data analysis, and cross-functional collaboration. It often requires strong communication, problem-solving skills, and familiarity with customer feedback tools. The field offers opportunities for advancement and specialization in industries such as retail, technology, and services.
What are the key skills and qualifications needed to thrive as a Customer Experience Program Manager, and why are they important?
To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.
What is the difference between Customer Experience Program Manager vs Customer Service Manager?
| Aspect | Customer Experience Program Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Designing and improving overall customer experience strategies | Managing customer service teams and daily support operations |
| Skills & Certifications | Customer experience, project management, data analysis | Customer service, team leadership, conflict resolution |
| Work Environment | Cross-departmental, strategic planning | Customer support centers, call centers |
| Industry Usage | Retail, tech, finance, healthcare | Retail, hospitality, telecom, banking |
The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.
How much does a customer experience program manager make at Microsoft?
A Customer Experience Program Manager at Microsoft typically earns between $100,000 and $150,000 annually, depending on experience, location, and level within the company. Compensation may also include bonuses and stock options, with additional benefits such as health insurance and professional development opportunities.
What does a customer experience program manager do?
A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.
How does a Customer Experience Program Manager typically collaborate across departments to drive customer-centric initiatives?
A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What are popular job titles related to Customer Experience Program Manager jobs in Florida? For Customer Experience Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Experience Program Manager jobs in Florida look for? The top searched job categories for Customer Experience Program Manager jobs in Florida are:
- Customer Manager
- Full Time Senior Customer Success Manager
- Customer Success Program Manager
- Self Employed Customer Success Manager
- Director Customer Success Manager
- Manager At&T Customer Service Representative
- Customer Success Manager Govtech
- Customer Experience Manager
- Customer Service Assistant
- Customer Loyalty
What cities in Florida are hiring for Customer Experience Program Manager jobs? Cities in Florida with the most Customer Experience Program Manager job openings:
