Customer Experience Program Manager Jobs in Florida

Evergreen (Pipeline) Requisition

This requisition is used to build a pipeline of qualified candidates for future opportunities. While there may not be an immediate opening, candidates will be considered as positions become available based on their qualifications and program needs.

Odyssey is seeking experienced Acquisition Program Management Professionals to join our talent community for anticipated opportunities supporting the Air Force Life Cycle Management Center (AFLCMC) Armament Directorate and other Department of Defense (DoD) acquisition programs.

Our Program Managers support the government with planning, researching, analyzing and assessing the effectiveness, efficiency, and productivity of weapons systems and associated equipment acquisitions (development, production and deployment), and formulate plans and recommend strategies to meet cost, schedule, and performance objectives. 

Duties include, but not limited to:

• Provide acquisition program management support across all phases of the DoD acquisition lifecycle (Materiel Solution Analysis through Operations & Support)
• Advise Government Program Managers on program execution, acquisition strategy, and risk management
• Develop, review, and coordinate acquisition documentation, including but not limited to:
• Acquisition Strategy (AS)
• Systems Engineering Plan (SEP)
• Test and Evaluation Master Plan (TEMP)
• Life Cycle Sustainment Plan (LCSP)
• Statement of Work (SOW), Statement of Objectives (SOO), and Contract Data Requirements Lists (CDRLs)
• Monitor and evaluate program cost, schedule, and performance using metrics and Earned Value Management (EVM)
• Identify, assess, and mitigate program risks; maintain and manage risk registers
• Lead or support Integrated Product Teams (IPTs), milestone reviews, and technical reviews (e.g., SRR, PDR, CDR)
• Support source selection activities, including proposal evaluation and contract modifications
• Coordinate across engineering, logistics, test, and financial stakeholders to ensure integrated program execution
• Prepare and deliver briefings, status reports, and decision support materials to senior leadership
• Support Foreign Military Sales (FMS) and international armaments cooperation efforts, as applicable

Citizenship

Must be a U.S. citizen

Minimum Required Qualifications

Clearance: Secret

Education and experience:

• Journeyman: Bachelor’s degree and 7 years of relevant experience; OR Master’s degree and 5 years of relevant experience
• Senior: Bachelor’s degree and 25 years of relevant experience; OR Master’s degree and 15 years of relevant experience
• Principal: Master’s degree and 25 years of relevant experience
• Program management experience preferably within a DoD acquisition environment
• Demonstrated experience supporting ACAT I–III programs or equivalent

Preferred Qualifications

Clearance: Top Secret (TS) or TS/SCI

Certifications:

• PMP (Project Management Professional)
• DAWIA Level II or III in Program Management or equivalent

Experience:

• Experience supporting AFLCMC, SAF/AQ, or equivalent Air Force acquisition organizations
• Experience with armament systems (air-to-air, air-to-surface munitions, missiles, or related systems)
• Experience supporting Foreign Military Sales (FMS) programs
• Strong knowledge of DoD acquisition lifecycle processes and DoDI 5000 series
• Experience developing and reviewing acquisition documentation (AS, SEP, TEMP, LCSP, etc.)

Technical Skills

• Earned Value Management (EVM) analysis and reporting
• Risk management and mitigation planning
• Familiarity with scheduling tools (e.g., MS Project, Primavera)
• Understanding of requirements development and JCIDS processes (ICD, CDD, CPD)

Interpersonal Skills

• Ability to operate independently as a senior adviser to government leadership
• Strong leadership and team coordination across cross-functional environments
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced, mission-driven environment
• Strategic thinking and complex problem-solving abilities

Additional Information

Location:
Eglin AFB, FL

Travel:
May be required up to 10–20% depending on program needs

Work Environment:
On-site

This is an evergreen position designed to pro-actively identify and engage highly qualified candidates for future openings across Odyssey’s portfolio of acquisition and program management support efforts. While this role is not currently tied to a specific contract, selected candidates may be considered for upcoming positions based on their experience, qualifications, and program needs.

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Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities