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Customer Experience Program Manager Jobs in Colorado

One Tech

Program Manager

Denver, CO

$91K - $97K/yr

The Program Manager will support Demand Side Management (DSM) programs for Commercial & Industrial ... Experience using Salesforce. Strong stakeholder and customer relationship management skills.

Maverick RF Solutions

Program Manager

Louisville, CO · On-site

$121K - $241K/yr

... prospective customers. * Ensure full compliance with defense industry standards, ITAR/EAR ... Relevant experience in aerospace, defense, or another highly regulated technical industry * Program ...

nLIGHT

Program Manager

Longmont, CO

$120K - $180K/yr

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

nLIGHT

Program Manager

Longmont, CO

$120K - $180K/yr

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

nLIGHT

Program Manager

Longmont, CO

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

nLIGHT

Program Manager

Longmont, CO · On-site

$120K - $180K/yr

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

Elevation Labs

Customer Experience Manager

Denver, CO · On-site

$50K - $70K/yr

The Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. The role is focused on ...

Forge Global

Agile Program Manager

Denver, CO · Hybrid

$126K - $150K/yr

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These ...

CesiumAstro

Program Manager

Westminster, CO · On-site

$113K - $136K/yr

Experience with NASA (GRC, JSC, MSFC) customers * Experience in DoD Acquisition Process. * Return-To-Green experience on one or more programs. * Experience in NRE development programs desired.

L3HHCM20

Deputy Program Manager

Colorado Springs, CO · On-site

$92K - $171K/yr

... experienced Program Manager to join the Space Ground Solutions PMO team. The Deputy Program Manager serves as a primary customer contact and is jointly responsible with the Program Manager for ...

CesiumAstro

Program Manager

Westminster, CO · On-site

$113K - $136K/yr

Experience with NASA (GRC, JSC, MSFC) customers * Experience in DoD Acquisition Process. * Return-To-Green experience on one or more programs. * Experience in NRE development programs desired.

CesiumAstro

Program Manager

Westminster, CO · On-site

Experience with NASA (GRC, JSC, MSFC) customers * Experience in DoD Acquisition Process. * Return-To-Green experience on one or more programs. * Experience in NRE development programs desired.

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Customer Experience Program Manager information

See Colorado salary details

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$56

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How much do customer experience program manager jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer experience program manager in Colorado is $56.87, according to ZipRecruiter salary data. Most workers in this role earn between $37.93 and $73.03 per hour, depending on experience, location, and employer.

What does a customer experience manager do?

A customer experience program manager oversees strategies to improve customer satisfaction and loyalty by analyzing feedback, developing initiatives, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality. Strong communication, project management skills, and understanding of customer needs are essential for this role.

Is CX a good career?

A Customer Experience Program Manager role is a growing career path focused on improving customer satisfaction and loyalty through strategic initiatives, data analysis, and cross-functional collaboration. It often requires strong communication, problem-solving skills, and familiarity with customer feedback tools. The field offers opportunities for advancement and specialization in industries such as retail, technology, and services.

What are the key skills and qualifications needed to thrive as a Customer Experience Program Manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

How much does a customer experience program manager make at Microsoft?

A Customer Experience Program Manager at Microsoft typically earns between $100,000 and $150,000 annually, depending on experience, location, and level within the company. Compensation may also include bonuses and stock options, with additional benefits such as health insurance and professional development opportunities.

What does a customer experience program manager do?

A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

How does a Customer Experience Program Manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What are popular job titles related to Customer Experience Program Manager jobs in Colorado? For Customer Experience Program Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Experience Program Manager jobs in Colorado look for? The top searched job categories for Customer Experience Program Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Experience Program Manager jobs? Cities in Colorado with the most Customer Experience Program Manager job openings:
Customer Experience Program Manager jobs near you
Infographic showing various Customer Experience Program Manager job openings in Colorado as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $118,280 per year, or $56.9 per hour.

Program Manager

One Tech

Denver, CO

$91K - $97K/yr

Other

Posted 8 days ago

Job description

Job Description One Tech Engineering is searching for a Program Manager for a position located in Denver, Colorado, or Minneapolis, Minnesota. The Program Manager will support Demand Side Management (DSM) programs for Commercial & Industrial (C&I) customers by managing the end-to-end lifecycle of assigned DSM products. The candidate must be a US citizen or hold a green card.

The candidate should have 3-5 years of program or product management experience. Program Manager Responsibilities: Manage the day-to-day operations of assigned Demand Side Management (DSM) programs, such as lighting and energy efficiency products. Develop and maintain program forecasts and budgets to meet goals.

Administer program rules and regulatory requirements in compliance with filings and approved documentation. Coordinate with trade partners, vendors, and internal sales teams to drive program participation and project success. Track and advance customer projects through Salesforce.

Support preparation of regulatory filings, reports, and occasional testimony, including state-specific filings. Serve as a primary point of contact for customer, trade partner, vendor, and internal stakeholder inquiries. Requirements of the Program Manager: 3-5 years of program or product management experience.

Experience in utility or other regulated industries is preferred. Experience with budgeting and forecasting. Experience using Salesforce.

Strong stakeholder and customer relationship management skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). PMP certification preferred.

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