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Customer Experience Program Manager Jobs in Colorado

Program Manager

Denver, CO ยท On-site

$91K - $97K/yr

The Program Manager will support Demand Side Management (DSM) programs for Commercial & Industrial ... Experience using Salesforce. Strong stakeholder and customer relationship management skills.

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

Apply Early

Program Manager

Longmont, CO ยท On-site

$120K - $180K/yr

Demonstrated experience working with DoD customers and acquisition processes. * Proven ability to manage complex programs with cross-functional teams. * Strong communication, negotiation, and ...

Project/Program Manager

Louisville, CO ยท On-site

$90K - $110K/yr

Upon review of candidate experience, the applicant may be considered for a Program Manager role. What You'll Do: Project Management * Manage project scope, schedule, and budget including logistical ...

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Project/Program Manager

Louisville, CO ยท On-site

$90K - $110K/yr

Upon review of candidate experience, the applicant may be considered for a Program Manager role. What You'll Do: Project Management * Manage project scope, schedule, and budget including logistical ...

Apply Early

Customer Experience Manager

Denver, CO ยท On-site

$50K - $70K/yr

The Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. The role is focused on ...

Agile Program Manager

Denver, CO ยท Hybrid

$126K - $150K/yr

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These ...

Program Manager

Aurora, CO ยท On-site

$29.54 - $44.31/hr

The Behavioral Health Service Line is seeking an experienced Program Manager. This role blends ... Partners with other divisions and departments to deliver customer service across all brand touch ...

Program Manager

Aurora, CO ยท On-site +1

$29.54 - $44.31/hr

The Behavioral Health Service Line is seeking an experienced Program Manager. This role blends ... Partners with other divisions and departments to deliver customer service across all brand touch ...

Customer Experience Manager

CO ยท On-site

$22.29 - $23.79/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Manager

Denver, CO ยท On-site

$22.29 - $23.79/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Manager

Fort Collins, CO ยท On-site

$21.29 - $22.79/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Customer Experience Manager

Fort Collins, CO ยท On-site

$21.29 - $22.79/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Program Manager

Westminster, CO ยท On-site

$113K - $136K/yr

Experience with NASA (GRC, JSC, MSFC) customers * Experience in DoD Acquisition Process. * Return-To-Green experience on one or more programs. * Experience in NRE development programs desired.

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Customer Experience Program Manager information

See Colorado salary details

$9

$56

$89

How much do customer experience program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer experience program manager in Colorado is $56.87, according to ZipRecruiter salary data. Most workers in this role earn between $37.93 and $73.03 per hour, depending on experience, location, and employer.

What does a customer experience manager do?

A customer experience program manager oversees strategies to improve customer satisfaction and loyalty by analyzing feedback, developing initiatives, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

How much does a customer experience manager earn?

The salary of a Customer Experience Program Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may earn higher salaries, and the position often requires strong communication and project management skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Program Manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

Is a program manager a high paying job?

A Customer Experience Program Manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often include leadership responsibilities, project management skills, and stakeholder communication, which can contribute to higher compensation compared to entry-level positions.

What does a customer experience program manager do?

A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

How does a Customer Experience Program Manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What are popular job titles related to Customer Experience Program Manager jobs in Colorado? For Customer Experience Program Manager jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Customer Experience Program Manager jobs? Cities in Colorado with the most Customer Experience Program Manager job openings:
Infographic showing various Customer Experience Program Manager job openings in Colorado as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $118,280 per year, or $56.9 per hour.
Program Manager

Program Manager

One Tech

Denver, CO โ€ข On-site

$91K - $97K/yr

Other

Posted 29 days ago


Job description

Job Description One Tech Engineering is searching for a Program Manager for a position located in Denver, Colorado, or Minneapolis, Minnesota. The Program Manager will support Demand Side Management (DSM) programs for Commercial & Industrial (C&I) customers by managing the end-to-end lifecycle of assigned DSM products. The candidate must be a US citizen or hold a green card.

The candidate should have 3-5 years of program or product management experience. Program Manager Responsibilities: Manage the day-to-day operations of assigned Demand Side Management (DSM) programs, such as lighting and energy efficiency products. Develop and maintain program forecasts and budgets to meet goals.

Administer program rules and regulatory requirements in compliance with filings and approved documentation. Coordinate with trade partners, vendors, and internal sales teams to drive program participation and project success. Track and advance customer projects through Salesforce.

Support preparation of regulatory filings, reports, and occasional testimony, including state-specific filings. Serve as a primary point of contact for customer, trade partner, vendor, and internal stakeholder inquiries. Requirements of the Program Manager: 3-5 years of program or product management experience.

Experience in utility or other regulated industries is preferred. Experience with budgeting and forecasting. Experience using Salesforce.

Strong stakeholder and customer relationship management skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). PMP certification preferred.