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Customer Experience Program Manager Jobs in Colorado

Red 6

Senior Program Manager

Denver, CO · On-site

$160K - $200K/yr

This role requires deep experience managing cost, schedule, and performance on complex defense programs, with direct responsibility for contract execution, customer engagement, and internal ...

Cerebras

Program Manager

Golden, CO · On-site

$125 - $210/hr

This role will help manage day-to-day program execution for government and national security ... Experience supporting customer-facing programs, technical projects, government contracts, or ...

Loft Federal

Program Manager

Golden, CO · On-site

This role will help manage day-to-day program execution for government and national security ... Experience supporting customer-facing programs, technical projects, government contracts, or ...

Ignite Human Capital

Program Manager

Longmont, CO · On-site

$90 - $115/hr

This is a highly visible role focused on customer communication, program execution, operations ... Qualifications * Program management experience in manufacturing or electronics environments

IDEX

Program Manager

Longmont, CO · On-site

$97 - $145.40/hr

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... For initiatives under their purview, the Program Manager engages with customers and stakeholders at ...

LeoLabs, Inc.

Program Manager

Denver, CO · On-site

... years of experience managing technical programs, projects, contracts, or customer-facing ... initiatives * Demonstrated experience leading cross-functional teams in complex operational or ...

Ignite Human Capital

Program Manager

Longmont, CO · On-site

A growing advanced manufacturing company is hiring a Program Manager to support key customer ... Strong customer-facing communication skills * Experience managing delivery, quality, pricing ...

LeoLabs, Inc.

Program Manager

Denver, CO · On-site

... years of experience managing technical programs, projects, contracts, or customer-facing ... initiatives * Demonstrated experience leading cross-functional teams in complex operational or ...

Ignite Human Capital

Program Manager

Longmont, CO · On-site

Requirements: • Program management experience in manufacturing or electronics environments • Aerospace & defense industry experience preferred • Strong customer-facing communication skills • ...

Akima, LLC

Program Manager

Colorado Springs, CO · On-site

The Program Manager is accountable for ensuring mission readiness, contract compliance, customer ... Experience supporting Space Domain Awareness (SDA), space surveillance, electro-optical sensor ...

Socket.dev

Technical Program Manager

Greenwood Village, CO · On-site

$56 - $93/hr

Position Technical Program Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in ... Experience in a nonprofit, education, customer service, or regulated operational environment ...

New

CCRM Fertility

Customer Experience Supervisor

Lone Tree, CO · On-site

$62K - $75K/yr

Employee Assistance Program (EAP) * Short-Term Disability * Flexible spending including Dependent ... What You Will Do: The Customer Experience Supervisor is responsible for managing members of the ...

CACI

Program Manager

Denver, CO · On-site

$114K - $252K/yr

Local Anticipated Posting End: 12/28/2026 Opportunity CACI is seeking an experienced and mission ... customer. You will define program strategy, drive technical excellence, and ensure coordinated ...

M.M.A. Design LLC

Program Manager

Broomfield, CO · On-site

$86K - $200K/yr

Serve as primary interface with customers. * Lead program teams and facilitate the communication ... A minimum of five years' experience as a Program Manager in the Aerospace industry. This is a firm ...

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All JobsCustomer Experience Program JobsCustomer Experience Program Manager JobsCustomer Experience Program Manager Jobs in Colorado

Customer Experience Program Manager information

See Colorado salary details

$9

$56

$89

How much do customer experience program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer experience program manager in Colorado is $56.87, according to ZipRecruiter salary data. Most workers in this role earn between $37.93 and $73.03 per hour, depending on experience, location, and employer.

How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.

What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

How do you become a customer experience program manager?

To become a customer experience program manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service, project management, or related roles. Developing skills in data analysis, communication, and leadership, as well as familiarity with customer experience tools and methodologies, is also important. Earning certifications such as Certified Customer Experience Professional (CCXP) can enhance prospects.

What does a customer experience program manager do?

A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

What are popular job titles related to Customer Experience Program Manager jobs in Colorado?

For Customer Experience Program Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Experience Program Manager jobs in Colorado look for?

The top searched job categories for Customer Experience Program Manager jobs in Colorado are:

What cities in Colorado are hiring for Customer Experience Program Manager jobs?

Cities in Colorado with the most Customer Experience Program Manager job openings:

Customer Experience Program Manager jobs near you
Infographic showing various Customer Experience Program Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $118,280 per year, or $56.9 per hour.

Senior Program Manager

Red 6

Denver, CO • On-site

$160K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Serve as the single point of accountability for program execution across cost, schedule, performance, and risk.

  • Status and manage program execution and deliveries to plan with regular reporting to company leadership and customers.

  • Manage suppliers and subcontractors through detailed and prescriptive statements of work and specifications.

Job description

Company Overview
Red 6 is an innovative Augmented Reality (AR) technology startup leading the way in synthetic air combat training. Our primary technology, supporting our ATARS product, enables pilots to simulate the cognitive challenges of flying while accessing realistic, scalable training in dynamic outdoor environments.
The Role
Red 6 is seeking an experienced Program Manager that will be responsible for the execution of one or more development engineering programs across the full acquisition lifecycle. The Program Manager leads cross-functional teams to deliver technical, cost, schedule, and performance objectives in compliance with customer contract requirements, DoD acquisition regulations (as applicable), and internal program management processes.
The Program Manager serves as the primary point of contact with one or more contract customers and ensures successful program execution from requirements definition through development, test, qualification, and the transition to production or fielding. This role requires deep experience managing cost, schedule, and performance on complex defense programs, with direct responsibility for contract execution, customer engagement, and internal coordination across engineering, operations, finance, and subcontractors.
Key Responsibilities
  • Serve as the single point of accountability for program execution across cost, schedule, performance, and risk.
  • Establish Cost and Schedule execution baselines based on contractual requirements and scope.
  • Establish Risk and Opportunity tracking and management, including mitigation planning for quantified risks.
  • Status and manage program execution and deliveries to plan with regular reporting to company leadership and customers.
  • Serve as primary customer focal for one or more Red 6 execution contracts.
  • Project and update revenue and cash models associated with contract execution.
  • Manage program resourcing in alignment with cost and schedule baseline.
  • Closely coordinate with program technical leadership across engineering, test, quality and manufacturing to execute technical scope.
  • Closely interact with business development and support such activities as proposal creation, contract instantiation, revenue projection.
  • Organize and track deployed system status and support efforts, including software deployment within Government DevSecOps environments
  • Manage suppliers and subcontractors through detailed and prescriptive statements of work and specifications.
  • Ensure compliance with security requirements, export controls (ITAR), and cybersecurity mandates (e.g., CMMC as applicable).
  • Ensure adherence to internal quality management systems and AS9100.

Experience, Skills, and Required Qualifications
  • BS/BA in related field plus 8+ years or more related program leadership experience.
  • BS or higher degree in a science or engineering discipline strongly preferred.
  • Demonstrated experience managing programs within government acquisition processes.
  • Demonstrated excellence in written and oral communication.
  • Ability to create and deliver presentations and technical/programmatic reports to key leadership and the customer.
  • Demonstrated ability to create, status, and maintain programmatic products, including, but not limited to, Integrated Master Schedules, Statements of Work, detailed Technical Specifications, Risk and Opportunity Management databases, Cost/Cash/Revenue Models, and Resource projections.
  • Familiarity and comfort managing in both Agile and Waterfall execution frameworks.
  • Qualified candidate must have the ability to obtain a security clearance. This requires U.S. Citizenship

Preferred / Additional Skills
  • EVMS experience preferred.
  • PMP certification preferred.
    Estimated Base Salary Range:
    $160,000-$200,000 dependent on skills and experience

Full-Time Employee Benefits
  • Healthcare, Dental, and Vision (100% coverage for Employees)
  • Paid time off, including vacation, sick, paid holidays, and parental leave
  • Short and Long-Term Disability
  • Flexible Spending Account (FSA)
  • 401(k) Retirement Plan
  • Voluntary Worksite Benefits (Accident, Critical Illness, and Hospital Indemnity)
  • May be eligible for a discretionary annual bonus based on individual and company performance, subject to plan terms.

Note
Red 6 reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.
This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Red 6 has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment.
Red Six Aerospace, Inc, is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California: https://www.caljobs.ca.gov/vosnet/Default.aspx
Colorado: https://www.connectingcolorado.com/
Florida: https://www.employflorida.com/vosnet/Default.aspx
Under the California Consumer Privacy Act ("CCPA"), Red 6 Aerospace, Inc. operating company you are applying to work for (hereinafter, "we", "our", or "us") may collect personal information and use it for certain business purposes as described below in this Job Applicant and Employee Privacy Notice. We are required to disclose the following information to California "consumers" regarding our collection of their personal information. Under the CCPA, "consumers" means California residents, including job applicants, employees, or contractors of a business.
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