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Customer Experience Program Manager Jobs in Colorado

Customer Experience Specialist

Thornton, CO ยท On-site

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage cash box * Operate POS checkout systems * Complete basic Excel spreadsheets Required Skills ... Tuition assistance program - support for continued education and professional development Please ...

Customer Experience Specialist

Colorado Springs, CO ยท On-site

$17.50 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

About the role A Customer Experience Specialist is integral to delivering exceptional living ... Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies

Program Manager

Golden, CO ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will help manage day-to-day program execution for government and national security ... Experience supporting customer-facing programs, technical projects, government contracts, or ...

Customer Experience Specialist

Fort Carson, CO ยท On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

About the role A Customer Experience Specialist is integral to delivering exceptional living ... Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies

Customer Experience Specialist

Arvada, CO ยท On-site

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Experience Specialist here at Honeywell, you will be responsible for ensuring ... You will report directly to our Sales Manager and you'll work out of our Arvada, Colorado location ...

Customer Experience Associate

Aurora, CO ยท On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Experience Associate At Paw Prosper, we help pets live healthier, happier lives through ... Own and manage a support ticket pipeline across multiple brands and channels * Collaborate ...

Customer Experience Specialist

Arvada, CO ยท On-site

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Experience Specialist here at Honeywell, you will be responsible for ensuring ... You will report directly to our Sales Manager and you'll work out of our Arvada, Colorado location ...

Program Manager

Longmont, CO ยท On-site

  • Medical

  • Retirement

  • PTO

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... For initiatives under their purview, the Program Manager engages with customers and stakeholders at ...

Customer Experience Specialist

Longmont, CO ยท Hybrid

$17.50 - $22/hr

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Customer Experience Specialist

Greeley, CO ยท Hybrid

$17 - $21.50/hr

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Customer Experience Specialist

Arvada, CO

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Experience Specialist here at Honeywell, you will be responsible for ensuring ... You will report directly to our Sales Manager and you'll work out of our Arvada, Colorado location ...

Program Manager

Longmont, CO ยท On-site +1

  • Medical

  • Retirement

  • PTO

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... For initiatives under their purview, the Program Manager engages with customers and stakeholders at ...

Customer Experience Specialist

Fort Collins, CO ยท Hybrid

$17.50 - $22/hr

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Customer Experience Specialist

Fort Collins, CO ยท Hybrid

$17.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Customer Experience Associate

Denver, CO ยท On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Associate Parachute Health is transforming post-acute care through the leading ... Leverage strong communication, stakeholder management, and collaboration skills as you work with ...

Customer Experience Specialist

Denver, CO ยท Hybrid

$18.25 - $23/hr

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Customer Experience Specialist

Boulder, CO ยท Hybrid

$18.50 - $23/hr

Are you a Customer Experience wiz looking to get out of the traditional service industry and into a ... At TurboTenant, we simplify the complex and intimidating process of managing your own rental ...

Showing results 41-60

Customer Experience Program Manager information

See Colorado salary details

$9

$56

$89

How much do customer experience program manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer experience program manager in Colorado is $56.87, according to ZipRecruiter salary data. Most workers in this role earn between $37.93 and $73.03 per hour, depending on experience, location, and employer.

How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.

What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

How do you become a customer experience program manager?

To become a customer experience program manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service, project management, or related roles. Developing skills in data analysis, communication, and leadership, as well as familiarity with customer experience tools and methodologies, is also important. Earning certifications such as Certified Customer Experience Professional (CCXP) can enhance prospects.

What does a customer experience program manager do?

A customer experience program manager oversees initiatives to improve customer satisfaction and loyalty by analyzing feedback, developing strategies, and coordinating cross-functional teams. They often use data analysis tools and customer journey mapping to identify areas for improvement and ensure consistent service quality across channels.

What are popular job titles related to Customer Experience Program Manager jobs in Colorado?

For Customer Experience Program Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Experience Program Manager jobs in Colorado look for?

The top searched job categories for Customer Experience Program Manager jobs in Colorado are:

What cities in Colorado are hiring for Customer Experience Program Manager jobs?

Cities in Colorado with the most Customer Experience Program Manager job openings:

Infographic showing various Customer Experience Program Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $118,280 per year, or $56.9 per hour.

Customer Experience Specialist

Recochem

Thornton, CO โ€ข On-site

$18.25 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Job Title

Assist customers that come to our store, order on-line and ask questions through our customer e-mail.

Essential Duties/Responsibilities
  • Provide world-class customer service to all customers
  • Answer phone calls
  • Answer emails in a professional manner
  • Assist customers with product recommendations (basic detailing knowledge)
  • Answer customer ticket
  • Run reports
  • Problem-solve order issues
  • Restock retail showroom
  • Manage cash box
  • Operate POS checkout systems
  • Complete basic Excel spreadsheets
Required Skills/Abilities
  • Positive Attitude
  • High School Diploma or GED required
  • Must be available to work weekends and events
  • Must be able to adapt to change
  • Must have excellent customer service skills.
  • Must have basic Excel skills
  • Excellent communications skills including both verbal and written
  • Must have reliable transportation
  • Detailing experience is preferred
Physical Requirements
  • Ability to lift 40 lbs.
Position Type/Expected Hours of Work

This is a full-time position, working 40 hours per week. The work schedule will include a minimum of 1 weekend day, with 1 day off during the week. OT may be required on an as-needed basis.

Travel: Minimal local travel to events may be required.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What We Offer
  • Competitive compensation
  • Career growth opportunities โ€“ we prioritize internal promotions
  • Generous 401k match
  • Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
  • Paid vacation and holidays
  • Tuition assistance program โ€“ support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check and drug testing, is required.

PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI) Our Commitment to Fairness and Transparency The PFX Group may use Artificial Intelligence (AI) or Automated Decision Systems (ADS) to assist in certain employment-related processes, such as recruitment and hiring. These tools are intended to support decision-making, not replace human judgment.