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Credit Representative Jobs (NOW HIRING)

TopRx

Customer Credit Representative

Memphis, TN · On-site

Customer Credit Representative The Customer Credit Representative's goal will be to provide excellent customer service with regards to account reconciliation and payment services. This goal will be ...

Dunlop Sports

Credit Representative

Huntington Beach, CA · On-site

$62K - $72K/yr

The Credit Representative is responsible for collecting accounts receivable through collection calls and correspondence in an automated environment. Essential Duties and Responsibilities include the ...

Mizuno

Credit Representative 1

Peachtree Corners, GA · On-site

Basics Job Title Credit Representative I Reports To Credit/Accts Receivable Manager FLSA Status Exempt Direct Reports No About Mizuno Mizuno USA's roots stem from its parent company, Mizuno ...

Vulcan Materials

Credit Representative

Azusa, CA · On-site

$75K - $90K/yr

Job Summary The Credit Representative role is responsible for overseeing accounts receivable and mitigating financial losses. This position requires a thorough grasp of accounting principles, billing ...

Peterson

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

The Credit Services Representative has responsibility for monitoring and collecting company receivables with an emphasis on delinquent accounts. In addition, the individual will analyze current ...

Vulcan Materials

Credit Representative

Baldwin Park, CA · On-site

$75K - $90K/yr

The Credit Representative role is responsible for overseeing accounts receivable and mitigating financial losses. This position requires a thorough grasp of accounting principles, billing processes ...

Global Industrial

Credit Representative

Buford, GA · On-site

Global Industrial -- Delivering Value Starts Here Key Responsibilities This position is responsible for achieving maximum credit release while vetting orders to ensure they meet the standards set ...

Global Industrial

Credit Representative

Buford, GA · On-site

Key Responsibilities This position is responsible for achieving maximum credit release while vetting orders to ensure they meet the standards set. • Research and compile credit information on ...

Farmers Home Furniture

Credit Representative

Gray, GA · On-site

Initiates credit investigations by telephone for new credit account applicants under the direction of the Credit Manager. * Logs details of work activities on a daily, weekly, and monthly basis.

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Credit Representative information

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How much do credit representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit representative in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a credit representative?

Credit Representatives are professionals who evaluate and process credit applications, manage customer accounts, and assist with resolving credit-related issues. They work for financial institutions, retail companies, or other organizations that offer credit to customers. Their responsibilities include assessing creditworthiness, setting credit limits, monitoring payments, and communicating with clients about account statuses. By ensuring that customers meet payment terms and handling any disputes, Credit Representatives help organizations minimize financial risk and maintain healthy cash flow.

What are the key skills and qualifications needed to thrive as a credit representative?

To thrive as a Credit Representative, you need a solid understanding of credit analysis, financial documentation, and risk assessment, often supported by a background in finance or accounting. Familiarity with credit management software, CRM systems, and sometimes certification like the Credit Business Associate (CBA) is beneficial. Strong negotiation, attention to detail, and effective communication skills help manage client relationships and resolve disputes. These abilities are essential for making sound credit decisions, minimizing risk, and maintaining positive client interactions.

What are some common challenges a credit representative faces when assessing customer creditworthiness?

Credit Representatives often encounter challenges such as evaluating incomplete or inconsistent financial information, balancing risk while meeting company sales goals, and communicating credit decisions diplomatically to customers. They must stay updated on evolving credit policies and regulations, and may need to collaborate closely with sales and collections teams to resolve disputes or negotiate payment terms. Effective problem-solving and strong interpersonal skills are essential for navigating these complexities and ensuring both customer satisfaction and company financial health.

What is the difference between Credit Representative vs Credit Analyst?

AspectCredit RepresentativeCredit Analyst
Required CredentialsTypically high school diploma or equivalent; some roles may require industry-specific certificationsBachelor's degree in finance, accounting, or related field; professional certifications like CFA or CPA are common
Work EnvironmentOffice setting, interacting with clients and sales teamsOffice setting, analyzing financial data and credit reports
Employer & Industry UsageUsed by banks, finance companies, and lending institutions for customer credit managementUsed by financial institutions, credit bureaus, and corporations for risk assessment

While both roles involve credit management, Credit Representatives primarily handle customer interactions and credit applications, whereas Credit Analysts focus on evaluating financial data to assess credit risk. Understanding these differences helps in choosing the right career path or job search focus within the credit industry.

Do you need a degree to be a credit representative?

A degree is not typically required to become a credit representative, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, attention to detail, and knowledge of credit procedures are important, and some positions may require certification or training programs.
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Credit Representative jobs near you
Infographic showing various Credit Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Associate Credit Representative

Ingram Industries

La Vergne, TN • On-site

$18.35 - $22.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Description

Ingram Content Group (ICG) is hiring an Associate Credit Representative to contribute to our team in our La Vergne, TN office. 

As the Associate Credit Representative, you will support basic accounts receivable (AR) related Credit/Collection functions for Ingram Content Group.  You will ensure efficiency, accuracy and timely processing of transactions including order release, accounts receivable collections, accounts payable offsets, and reconciliation functions for assigned accounts. In addition, you will learn AR, Billing Systems, various contracts, publisher websites, Home-state Tax Requirements, and Corporate Procedures for various Ingram Divisions.

Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

  • Bachelor's degree in business, finance or related field or directly related years of experience
  • 1 year of experience in a customer-facing role
  • 1 year of experience with Microsoft 365 including Work, Outlook and Excel

Key Responsibilities:

  • Provides basic account management for assigned accounts, including daily order release, based on established guidelines.
  • Monitors and updates customer account status and/or collection activity in the note system.
  • Learns how to identify, draft and submit credit review recommendations to management for consideration/approval.
  • Contacts customers proactively after review with department management when assigned credit limit exceeds orders, a special order is submitted, a past due balance prohibits the release of orders, etc.
  • Partners with Management or other Credit Reps to evaluate customer records and recommends payment plans based on sales compensation, payment history, length of relationship and reason for arrears.
  • Contacts and reports on all customers/accounts with a past due balance of 31+ days monthly via a spreadsheet for management review (Aged Trial Balance).
  • Accesses various data bases for research and processing, including, but not limited to CyberSource, Web-Admin, Oracle, and Lightning Bug system etc.
  • Handles credit card data, updates the customer/publisher website with cc information, or initiates assistance as needed for the customer/publisher to navigate/update themselves.
  • Learns to escheat unclaimed property per applicable state laws and prepares and mails escheatment letters.
  • Interacts with various other departments including Client Services, Sales, Accounts Payable, Returns, and IT to resolve issues.
  • May Initiate Third Party Placements via their on-line system and acts as liaison between agency and Management..

Hiring Salary Range: $18.35/hr - $22.20/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 10 vacation days & 10 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Wellness program with access to onsite gym and basketball court for associates
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Take breaks or brainstorm in our game room with ping pong & foosball
  • Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English 
  • EEO Poster in Spanish 

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