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Contract Operations Jobs (NOW HIRING)

DoorDash

Legal Operations Lead, Contract Systems

About the Role The Legal Operations Lead, Contract Systems is a technically fluent legal operations operator who will help scale DoorDash's contracting systems, AI-enabled workflows, and global ...

millenniumsoft

Contract Execution Analyst

Franklin Lakes, NJ · On-site

$70K - $84K/yr

Contract Execution Analyst Location : Franklin Lakes, NJ Duration : 12 Months Contract Total Hours ... There are no direct reports, but significant matrix managing required across contracting operations.

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How much do contract operations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for contract operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Contract Operations role, and how can new hires effectively navigate them?

Professionals in Contract Operations often encounter challenges such as managing multiple contracts with tight deadlines, ensuring compliance with evolving regulations, and coordinating with various internal departments, such as legal, sales, and procurement. New hires can navigate these obstacles by developing strong organizational skills, proactively communicating with stakeholders, and staying up-to-date on relevant policies and contract management software. Building relationships with cross-functional teams and seeking mentorship from experienced colleagues can also help ease the transition and contribute to long-term success in the role.

What is the difference between Contract Operations vs Contract Management?

AspectContract OperationsContract Management
Primary FocusExecuting, monitoring, and supporting contract processesCreating, negotiating, and overseeing contract terms
ResponsibilitiesContract administration, compliance, and workflow managementContract drafting, negotiations, and strategic oversight
Skills & CertificationsContract administration, project management, attention to detailLegal knowledge, negotiation skills, contract law certifications
Work EnvironmentOperational teams, legal, procurement departmentsLegal, sales, procurement, and executive teams

Contract Operations focuses on the execution and support of contracts, ensuring smooth workflows and compliance. Contract Management involves the strategic creation, negotiation, and oversight of contract terms. While they overlap, Contract Operations is more about day-to-day contract support, whereas Contract Management emphasizes contract strategy and negotiations.

What are Contract Operations?

Contract Operations refers to the processes and activities involved in managing contracts throughout their lifecycle, from drafting and negotiation to execution, compliance, and renewal or termination. Professionals in this role oversee contract creation, ensure adherence to terms, monitor deadlines, and facilitate communication between stakeholders. Their work helps organizations minimize risks, maintain compliance, and optimize the value of their contractual agreements.

What are the key skills and qualifications needed to thrive in Contract Operations, and why are they important?

To thrive in Contract Operations, you need a solid understanding of contract management, attention to detail, and analytical skills, often supported by a business or legal background. Familiarity with contract lifecycle management (CLM) software, compliance tools, and knowledge of relevant regulations or certifications (such as CFCM or CPCM) is typically required. Strong organizational skills, problem-solving abilities, and effective communication help professionals excel in managing multiple contracts and stakeholder expectations. These skills ensure accurate contract execution, risk mitigation, and efficient operations in a regulatory-driven environment.
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Contract Operations jobs near you
Infographic showing various Contract Operations job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 28% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Director, USMA Payer Contract Operations

Director, USMA Payer Contract Operations

Vertex Pharmaceuticals

Boston, MA • On-site

$196K - $294K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Job Description
General Summary:
Reporting to the Senior Director, Contract Operations & Deal Assessment, this role is responsible for leading the end-to-end contracting lifecycle, overseeing drafting, negotiation, execution, and compliance to drive revenue and mitigate risk across all franchises. This position will lead the Contract Operations team, develop standardized templates, manage playbooks, and optimize processes in support of the cross functional operations teams, Market Access Strategy, Account Leadership, and Legal. The ideal candidate will be familiar with and highly conversant in various segments of market access, discuss and incorporate contracting strategies and tactics, and understand the various types of managed care and trade contracting. This is a highly visible role that will be expected to build collaborative relationships with internal US Market Access and Field Account stakeholders.
Key Duties and Responsibilities:
  • Direct and oversee the contract management system (iCertis) to track status, deadlines, and compliance.
  • Supervise, mentor, and lead a team of contracting professionals.
  • Apply deep understanding of US Market Access environment, including payer landscape, role of PBMs (and PBM-GPOs), Hospital GPOs and IDNs, medical coverage policies, and reimbursement to the contracting, review, and negotiation process to provide strategic contracting support across multiple business segments
  • Knowledge of traditional and innovative contracting approaches.
  • Translate pricing strategy into prospective payer contracting concepts and archetypes; coach, train, and guide team to apply best-practices in their daily work.
  • Foster relationships, building alignment, negotiate and collaborate with home office and field teams to develop key assumptions, build tools, deliver financial models and impactful business insights to enable optimal decision-making.
  • Establish and maintain policies and applicable documentation (e.g., Contract Summary Report) in accordance with established departmental guidelines to support Sox compliance.
  • Manage multiple projects concurrently and maintain organizational awareness to various projects and work streams.
  • Ensure successful contract data integration for new products and/or acquisitions.
  • Develop processes, metrics, and contracting tools to stay current with changing marketplace.
  • Manage team participation in various cross functional projects and process improvement initiatives, ensuring effective communication and issue resolution internally.
  • Oversee team relationships and collaboration with rebate operations team on payment terms, disputes, and audits
  • Collaborate with Market Access field team and Market Access strategy team on priorities and timelines.
  • Lead meetings with Account Directors related to current and upcoming account activities.

Knowledge and Skills:
  • Ability to manage and prioritize multiple tasks and projects simultaneously, work independently as well as with a team, possess strong oral, written and interpersonal communication skills with a focus on customer service.
  • Work in a demanding work environment, flexibility to adhere to unexpected deadlines, willingness to learn new skills, systems and processes.
  • A successful candidate has a patient focused mindset, organized, driven, high attention to detail, accountable, and can achieve high quality results with compliance and integrity.
  • Understanding of the US Payer Channel and Buy and Bill Reimbursement Landscape.
  • Experience securing contract access for Specialty and/or rare disease medicines.
  • Experience launching new products and indications.
  • High level of proficiency in MS Office software including: Word, Excel, Outlook, Visio, and PowerPoint.

Education and Experience:
  • Bachelor's degree in a quantitative discipline required (e.g., Engineering, Statistics, Economics, Finance).
  • 10 years of relevant experience; of which, at least 7 years of demonstrated experience with Market Access Contracting activities in the biopharmaceutical industry, including but not limited to specialty pharmacy, provider and managed care payors is required (health plans, pharmacy benefit managers, etc.).
  • Experience with Full Line Retail and/or Rare Disease therapeutic areas.

Pay Range:
$196,000 - $294,000
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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