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Collection Assistant Jobs (NOW HIRING)

Georgia

FWS-Library Assistant

Americus, GA · On-site

Shelve returned materials accurately and maintain an organized collection. Assist with processing new library materials, including labeling and covering. Perform clerical duties such as answering ...

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Collection Assistant information

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How much do collection assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collection assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates should have strong communication and organizational skills, experience with accounting or debt collection processes, and familiarity with collection software. A high school diploma or equivalent is typically required, and some positions may prefer or require relevant certifications. Applying through company websites, job boards, and networking can improve chances of securing an interview.

What is the role of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, maintaining records of transactions, and ensuring compliance with collection policies. They often use collection software and require strong communication skills to handle sensitive situations professionally.
What cities are hiring for Collection Assistant jobs? Cities with the most Collection Assistant job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection Assistant jobs? States with the most job openings for Collection Assistant jobs include:
Infographic showing various Collection Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Insurance Billing/Collection Assistant III - Physicians Billing Service (Hybrid)

Washington University

Saint Louis, MO • On-site

$21.33 - $31.98/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Location
St. Louis, MO 63110Scheduled Hours
40
Position Summary
Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records and claims, contacts insurance companies and/or collection agencies as well as other related duties to expedite payments from various payers for physician services.
Float position assists various areas of A/R and support functions for WU-PBS. Areas of responsibility for assignments range from coverage for open or understaffed areas as well as working with spreadsheets and/or other ad-hoc reports.
Job Description
Primary Duties & Responsibilities:
  • Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
  • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
  • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
  • Makes collection calls to insurance companies and/or patients to ensure timely payment of claims.
  • Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
  • Supports customer service unit in answering billing and collection questions.
  • Assists with training new staff.
  • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department.
  • Interacts with management and staff members to discuss issues.
  • May act as Team Lead.
  • Assists with special projects.
  • Performs other duties as assigned by the supervisor and/or manager.

Working Conditions:
Job Location/Working Conditions:
  • Normal office environment.

Physical Effort:
  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement (PC typing).

Equipment:
  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Billing Or Insurance (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Preferred Qualifications:
  • Two years of college or business school.
  • Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.

Preferred Qualifications
Education:
Associate degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications
Grade
C08-H
Salary Range
$21.33 - $31.98 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family
  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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