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How much do collection assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for collection assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job in collections?

To get a job as a collection assistant, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with accounting or debt management software. Entry-level positions often require basic computer skills and attention to detail, with some roles offering on-the-job training. Certifications in collections or credit management can enhance prospects but are not always required.

What is the highest paid assistant job?

The highest paid assistant jobs are often executive assistants or administrative assistants in senior management or specialized fields, with salaries reaching six figures for those with extensive experience, advanced skills, and certifications. These roles typically require strong organizational, communication, and technical skills, and may involve supporting C-level executives or managing complex projects.

Is it hard to get hired at a museum?

Getting hired as a Collection Assistant can be competitive, often requiring relevant education, such as a degree in museum studies or a related field, and experience with collections management or archival work. Strong organizational skills and familiarity with cataloging tools are also important, and some positions may require background checks or certifications. The hiring process typically involves interviews and demonstrating attention to detail and knowledge of preservation practices.

What does a collection assistant do?

A collection assistant supports the collection process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use computer systems and may work under supervision to ensure timely and accurate debt recovery while following company policies and legal guidelines.
What cities are hiring for Collection Assistant jobs? Cities with the most Collection Assistant job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection Assistant jobs? States with the most job openings for Collection Assistant jobs include:
Infographic showing various Collection Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Insurance Billing/Collection Assistant II (Hybrid) - Physicians Billing Service

Insurance Billing/Collection Assistant II (Hybrid) - Physicians Billing Service

Washington University of St. Louis

Saint Louis, MO

$17.89 - $26.35/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Washington University In St. Louis rating

7.7

Company rating: 7.7 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

226th of 553 rated colleges and universities

Job description

Scheduled Hours40Position SummaryPerforms follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job Description

Primary Duties & Responsibilities:

  • Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.

  • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.

  • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.

  • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.

  • Interacts with management and staff members to discuss issues.

  • Performs other duties as assigned by the supervisor and/or manager.

Working Conditions:
Job Location/Working Conditions:

  • Position is primarily remote, but occasional on-site presence is required..

  • Normal office environment


Physical Effort:

  • Typically sitting at a desk or table.


Equipment:

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone SystemGradeC06-HSalary Range$17.89 - $26.35 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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About Washington University in St. Louis

Sourced by ZipRecruiter

Washington University in St. Louis, often simply known as WashU, is a prestigious private research university in the United States. Headquartered in Saint Louis, Missouri, the university operates within the Education industry offering an array of undergraduate and postgraduate programs encompassing various areas like arts, sciences, business, design, medicine, and engineering. Established in 1853, the university has a storied past rooted in determination, resilience, and commitment to knowledge and innovation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

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