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Collection Assistant Jobs in Ottawa, ON (NOW HIRING)

BDO Canada

Executive Assistant

Ottawa, ON

CA$53K - CA$88K/yr

This recognition is a milestone we're thrilled to add to our collection of awards for both ... While these tools assist our teams, our use of AI does not replace human decision making, and all ...

Quadreal

Assistant Community Manager

Hamilton, ON · On-site

CA$50K - CA$55K/yr

Monitor aged receivables report for delinquency and assist the Community Manager with collection of delinquentrents Office Management * Responsible for ensuring all property management policies ...

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All JobsCollection JobsCollection Assistant JobsCollection Assistant Jobs in Ottawa, ON

Collection Assistant information

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates typically need a high school diploma or equivalent and should develop skills in communication, organization, and attention to detail. Relevant experience in customer service or administrative tasks can be beneficial, and familiarity with accounting or collection software may improve job prospects. Applying through company websites, job boards, or staffing agencies is common practice.

What are the responsibilities of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, updating and maintaining account records, and ensuring compliance with collection policies. They often use collection software and need strong communication and organizational skills to perform their duties effectively.

What does a collection assistant do?

A collection assistant supports the collection process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use collection software and require strong communication and organizational skills to ensure timely payments and accurate record-keeping.

What are the most commonly searched types of Collection jobs in Ottawa, ON?

The most popular types of Collection jobs in Ottawa, ON are:

Infographic showing various Collection Assistant job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Specialist-Cord Blood Collection

Canadian Blood Services

Ottawa, ON

CA$28.10 - CA$32.35/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Job category: Laboratory and phlebotomy
Job posting ID: 9128

Employment status: Regular part-time
Position's anticipated start date: 2026-09-21 
Possible schedule/FTE: 0.50 


Salary/Rate of pay: $28.10 - $32.35

Application deadline: 2026-09-02 

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

  • Your up-to-date resume.
  •  Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada's Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular part-time Specialist-Cord Blood Collection to join our dynamic Stem Cells team. 

The Stem Cells team is responsible for collecting umbilical ex-utero cord and maternal blood samples, and ensure promotion, development and maintenance of an environment of continuous quality improvement, in accordance with regulatory and accreditation standards and customer satisfaction. The Collection Specialist will be responsible for collections at the The Ottawa Hospital General Campus  ON. In addition, they will be responsible for promoting and maintaining public awareness/promotion and education as well as maintaining positive working relationships with internal and external stakeholders.

Formula for success
  • With your attention to detail and strong organizational skills, you will assemble and prepare supplies, equipment, and necessary documentation at hospital collection site to support efficient and accurate cord blood collections.
  • Drawing on your knowledge of donor care and medical protocols, you will perform ex-utero umbilical cord blood and maternal blood sample collections, ensuring safety and compliance with all standards.
  • Leveraging your commitment to quality and accuracy, you will perform quality control of equipment and supplies, maintain calibration records, and ensure all documentation is thoroughly completed.
  • Using your investigative mindset and collaborative approach, you will participate in root cause analysis and assist with quality event investigations to support continuous improvement initiatives.
  • With your excellent communication skills, you will liaise with hospital staff to maintain effective collaboration and ensure consistent opportunities for cord blood collection are maximized.
Desired education and skills
  • Completion of accredited training program in phlebotomy or related experience.
  • Phlebotomy experience is required. 
  • Basic computer skills and the ability to learn new systems and programs.
  • Excellent interpersonal skills, team building and ability to collaborate in a multi-disciplinary team setting as a non-hospital employee in a hospital setting.
  • Must be able to work independently, identify issues and provide resolutions to problems at the hospital.
What we offer you
  • Paid Vacation.
  • Payment in lieu of holidays.
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.
What you can expect
  • Work schedule is on a rotational basis; Monday to Friday including holidays; 37.5 hours bi-weekly (2 shifts one week, 3 shifts the next)
  • Hours of operation are days and evenings, 8 hour shifts either 7 AM-3PM or 3PM - 11PM.  Must be availe for on-call shifts on a rotational basis.
  • Training will be the first 4-6 weeks, hours will vary.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

 #LI-ONSITE   
#INDCBS 

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