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Collection Analyst Jobs (NOW HIRING)

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Principal Dark Web Collection Analyst

$152K - $228K/yr

Serve as the company-wide subject matter expert on dark web and underground community dynamics, advising product, engineering, sales, and analyst teams * Make and own strategic collection decisions ...

Bluehawk, LLC

HUMINT Analyst - Senior

Fort Belvoir, VA · On-site

Conduct Collection Operations Management (COM) and intelligence analysis supporting CI/HUMINT operations and mission objectives. * Assess collection posture, identify intelligence gaps, and provide ...

FleetPride, Inc.

Collections Analyst

Dallas, TX · On-site

Develop and execute collection strategies that improve cash flow while maintaining positive ... Analyze customer payment trends, aging reports, and account history to identify collection ...

Bluehawk, LLC

HUMINT Analyst - Senior

Fort Belvoir, VA · On-site

Conduct Collection Operations Management (COM) and intelligence analysis supporting CI/HUMINT operations and mission objectives. * Assess collection posture, identify intelligence gaps, and provide ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Perform proactive collection activities through phone calls, emails, customer portals, and meetings ... Analyze customer aging reports and collection performance metrics. * Prepare collection forecasts ...

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How much do collection analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collection analyst in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a collection analyst?

A collection analyst is responsible for overseeing bill accounts to ensure that people who have outstanding debts pay them back. As a collection analyst, you may work for government tax collection agencies or financial institutions, and private companies in the healthcare, tax software, and manufacturing industries also hire collection analysts. Your job duties include analyzing accounts to determine risk, making collection calls regarding unpaid bill account balances, applying payments, and processing credit applications. You may be authorized to extend payment deadlines or coordinate repayment schedules to ensure compliance. Preferred qualifications for this career include an associate degree in accounting, proficiency in industry-specific software, and some experience in billing and collections. Customer service and communication skills are essential for this job.

What does a collection analyst do?

A Collection Analyst is responsible for monitoring and managing a company's accounts receivable to ensure timely payment of outstanding invoices. They analyze financial data, contact customers to resolve overdue accounts, and recommend actions for debt recovery. Their work helps maintain healthy cash flow and minimizes bad debt for the organization. Additionally, they often generate reports on collection activities and collaborate with other departments to resolve billing disputes.

What are the key skills and qualifications needed to thrive as a collection analyst, and why are they important?

To thrive as a Collection Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor's degree. Familiarity with collections software, customer relationship management (CRM) systems, and Excel is typically required. Excellent communication, negotiation, and problem-solving abilities help you manage client relationships and resolve outstanding debts effectively. These skills ensure accurate account management, timely collections, and contribute to the organization's financial health.

What are some common challenges faced by collection analysts, and how are they typically addressed within the team?

Collection Analysts often encounter challenges such as managing large volumes of overdue accounts, handling difficult customer interactions, and meeting collection targets within tight deadlines. These challenges are usually addressed through robust training in communication and negotiation, utilizing advanced collection software, and collaborating closely with team members to share strategies and insights. Regular team meetings and support from supervisors also help analysts stay motivated and develop effective problem-solving skills.

What is the difference between Collection Analyst vs Credit Analyst?

AspectCollection AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in finance, economics, or related field
Work EnvironmentFinancial institutions, collections agencies, corporate finance departmentsBanks, lending institutions, corporate finance teams
Employer & Industry UsagePrimarily in debt collection and accounts receivable managementIn credit risk assessment and loan approval processes

Collection Analysts focus on recovering overdue payments and managing delinquent accounts, while Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles require financial knowledge but serve different stages of the credit and collections process.

How much do collection analysts make in the US?

Collection analysts in the US typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher wages, often supplemented with bonuses or commissions.
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Collection Analyst jobs near you
Infographic showing various Collection Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Collection & Dispute Analyst

Samsung Electronics

Plano, TX

Full-time

Posted 18 days ago

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

125th of 157 rated electronics manufacturers

Job description

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Responsible for managing all financial activities for select customer AR accounts and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Will be responsible for financial account management of account portfolio and ensure overdue metrics are maintained.

Role and Responsibilities

  • Manage current ATB (Aged Trial Balance), all transactions for assigned account
  • Work with client on a daily basis to obtain payment information for upcoming payments in order to update line items in NERP system.
  • Obtain back-up information for shortages and deductions to dispute back to the client.
  • Obtain BOL's and PODs for aged items when necessary to avoid past due invoices and balances.
  • Work closely on a daily basis with Logistics for claims, POD discrepancies to resolve outstanding chargebacks and past due invoices.
  • Ensure line items on the client account are properly coded for warehouse investigation and for clearing/matching of chargebacks and credits in NERP.
  • Reconcile and resolve credit balances and request refunds if necessary
  • Interact with various departments to ensure proper work flow.
  • Handle special projects assigned by management and provide weekly updates.
  • Order release maintained and requests daily for troubled accounts.
  • Excel report using pivot tables and VLOOKUP.

Skills and Qualifications

Background/Experience

  • Bachelor's degree in Accounting, Finance, Business, Information Systems
  • 2-5 years of related work experience
  • Experience with SAP or similar ERP system preferred

Necessary Attributes & Skills

  • Solid analytical and problem-solving skills
  • Ability to identify discrepancies and inconsistencies
  • Strong attention to details is of paramount importance in this role
  • Diplomacy and ability to deal with difficult situations
  • Excellent Oral & Written Communication Skills
  • Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
  • AI tool implementation and usage skills in the job function preferred
  • Attitude towards work and timeliness in completing daily tasks
  • Sense of urgency to get it done required Relationship Management
  • Ability to multi-task in fast paced environment

#LI-HM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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