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Collection Analyst Jobs (NOW HIRING)

CAR Financial

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Account/Collection Analyst

Lawrenceville, GA · On-site

$15 - $25/hr

An Account Analyst reviews and process unpaid or pending accounts. Key Responsibilities: The list below represents the main highlights of the position. * Prepare daily cash and performance sheets

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How much do collection analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collection analyst in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a collection analyst?

A collection analyst is responsible for overseeing bill accounts to ensure that people who have outstanding debts pay them back. As a collection analyst, you may work for government tax collection agencies or financial institutions, and private companies in the healthcare, tax software, and manufacturing industries also hire collection analysts. Your job duties include analyzing accounts to determine risk, making collection calls regarding unpaid bill account balances, applying payments, and processing credit applications. You may be authorized to extend payment deadlines or coordinate repayment schedules to ensure compliance. Preferred qualifications for this career include an associate degree in accounting, proficiency in industry-specific software, and some experience in billing and collections. Customer service and communication skills are essential for this job.

What does a collection analyst do?

A Collection Analyst is responsible for monitoring and managing a company's accounts receivable to ensure timely payment of outstanding invoices. They analyze financial data, contact customers to resolve overdue accounts, and recommend actions for debt recovery. Their work helps maintain healthy cash flow and minimizes bad debt for the organization. Additionally, they often generate reports on collection activities and collaborate with other departments to resolve billing disputes.

What are the key skills and qualifications needed to thrive as a collection analyst, and why are they important?

To thrive as a Collection Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor's degree. Familiarity with collections software, customer relationship management (CRM) systems, and Excel is typically required. Excellent communication, negotiation, and problem-solving abilities help you manage client relationships and resolve outstanding debts effectively. These skills ensure accurate account management, timely collections, and contribute to the organization's financial health.

What are some common challenges faced by collection analysts, and how are they typically addressed within the team?

Collection Analysts often encounter challenges such as managing large volumes of overdue accounts, handling difficult customer interactions, and meeting collection targets within tight deadlines. These challenges are usually addressed through robust training in communication and negotiation, utilizing advanced collection software, and collaborating closely with team members to share strategies and insights. Regular team meetings and support from supervisors also help analysts stay motivated and develop effective problem-solving skills.

What is the difference between Collection Analyst vs Credit Analyst?

AspectCollection AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in finance, economics, or related field
Work EnvironmentFinancial institutions, collections agencies, corporate finance departmentsBanks, lending institutions, corporate finance teams
Employer & Industry UsagePrimarily in debt collection and accounts receivable managementIn credit risk assessment and loan approval processes

Collection Analysts focus on recovering overdue payments and managing delinquent accounts, while Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles require financial knowledge but serve different stages of the credit and collections process.

How much do collection analysts make in the US?

Collection analysts in the US typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher wages, often supplemented with bonuses or commissions.
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Collection Analyst jobs near you
Infographic showing various Collection Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Credit and Collection Analyst

A. Duie Pyle

West Chester, PA • On-site

Full-time

Re-posted 22 days ago

A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

91st of 364 rated logistics

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.
Position Summary:
The primary responsibility of the Credit and Collection Analyst I is to collect monies owed A. Duie Pyle Inc. in a timely, efficient manner. Collections contacts are made via telephone and e-mail. The Credit/Collection Analyst I is assigned Direct Bill LTL accounts owing less than $7K.
The responsibilities of the position include, but are not limited to:
  • Utilizing all available tools and following departmental best practices identify and prioritize delinquent accounts that need to be worked
  • Telephone (20%) and email (80%) contact is handled in a firm yet professional manner in order to resolve disputes and secure payment. Every effort is made to maintain the Customer relationship for ongoing business purposes
  • Documenting the collections system to reflect all customer notes and actions taken
  • Setting and adhering to appropriate follow-up in order to ensure timely payments
  • Interacting with multiple internal teams in order to research and resolve Customer disputes
  • Properly defending charges when a customer dispute is not valid
  • Responding to external and internal customer inquiries in a timely and professional manner
  • Driver Collect and other time sensitive 'live' issues must be handled with the highest sense of urgency. Communication with customers, drivers, delivery agents, and partner carriers must be thorough and timely
  • Evaluating credit worthiness of new and existing accounts by reviewing payment trends, credit reports, credit references, and the internet
  • Additional responsibilities as assigned

To be qualified for this position, you must possess the following:
  • HS Diploma or equivalent
  • Strong written and verbal communication skills
  • Knowledge of MS Office, especially Outlook, Excel, and Word
  • Ability to multitask and prioritize in a fast paced environment with strong attention to detail

For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924

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