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Collection Analyst Jobs in Maryland (NOW HIRING)

Apex Companies

Collection Analyst

Rockville, MD · On-site

The Collection Analyst is responsible for supporting the timely collection of outstanding client invoices, maintaining accurate collection records, and partnering with internal teams and clients to ...

Sentar

Collection Manager

Fort George G Meade, MD · On-site

As a Collection Manager, you will be given the opportunity to showcase your SIGINT Collection/Analysis expertise while supporting missions that are vital to our national security. Qualifications:

Cymertek

Collection Manager

Annapolis Junction, MD · On-site

Strong analytical and problem-solving abilities * Proficiency in collection management tools * Effective communication and coordination skills * Attention to detail * Ability to prioritize and ...

WSSC Water

Collection Technician I

Laurel, MD · On-site

$35K - $49K/yr

Assists in the cleaning, CCTVing, line blockage analysis, and related wastewater collection system maintenance * Assists with or performs the preparation of line blockage analysis reports * Flags ...

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Collection Analyst information

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$13

$22

$38

How much do collection analyst jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collection analyst in Maryland is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.43 per hour, depending on experience, location, and employer.

What is a collection analyst?

A collection analyst is responsible for overseeing bill accounts to ensure that people who have outstanding debts pay them back. As a collection analyst, you may work for government tax collection agencies or financial institutions, and private companies in the healthcare, tax software, and manufacturing industries also hire collection analysts. Your job duties include analyzing accounts to determine risk, making collection calls regarding unpaid bill account balances, applying payments, and processing credit applications. You may be authorized to extend payment deadlines or coordinate repayment schedules to ensure compliance. Preferred qualifications for this career include an associate degree in accounting, proficiency in industry-specific software, and some experience in billing and collections. Customer service and communication skills are essential for this job.

What are some common challenges faced by collection analysts, and how are they typically addressed within the team?

Collection Analysts often encounter challenges such as managing large volumes of overdue accounts, handling difficult customer interactions, and meeting collection targets within tight deadlines. These challenges are usually addressed through robust training in communication and negotiation, utilizing advanced collection software, and collaborating closely with team members to share strategies and insights. Regular team meetings and support from supervisors also help analysts stay motivated and develop effective problem-solving skills.

What is the difference between Collection Analyst vs Credit Analyst?

AspectCollection AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in finance, economics, or related field
Work EnvironmentFinancial institutions, collections agencies, corporate finance departmentsBanks, lending institutions, corporate finance teams
Employer & Industry UsagePrimarily in debt collection and accounts receivable managementIn credit risk assessment and loan approval processes

Collection Analysts focus on recovering overdue payments and managing delinquent accounts, while Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles require financial knowledge but serve different stages of the credit and collections process.

What are the key skills and qualifications needed to thrive as a collection analyst, and why are they important?

To thrive as a Collection Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor's degree. Familiarity with collections software, customer relationship management (CRM) systems, and Excel is typically required. Excellent communication, negotiation, and problem-solving abilities help you manage client relationships and resolve outstanding debts effectively. These skills ensure accurate account management, timely collections, and contribute to the organization's financial health.

How much do collection analysts make in the US?

Collection analysts in the US typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher wages, often supplemented with bonuses or commissions.

What does a collection analyst do?

A Collection Analyst is responsible for monitoring and managing a company's accounts receivable to ensure timely payment of outstanding invoices. They analyze financial data, contact customers to resolve overdue accounts, and recommend actions for debt recovery. Their work helps maintain healthy cash flow and minimizes bad debt for the organization. Additionally, they often generate reports on collection activities and collaborate with other departments to resolve billing disputes.
More about Collection Analyst jobs
What are popular job titles related to Collection Analyst jobs in Maryland? For Collection Analyst jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Collection Analyst jobs in Maryland look for? The top searched job categories for Collection Analyst jobs in Maryland are:
What are popular job titles related to Collection Analyst jobs in MD? For Collection Analyst jobs in MD, the most frequently searched job titles are:
Collection Analyst jobs near you
Infographic showing various Collection Analyst job openings in Maryland as of July 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $47,165 per year, or $22.7 per hour.

Collection Analyst

Apex Companies

Rockville, MD • On-site

Full-time

Posted 12 days ago

Job description

Are you driven to grow, lead, and make a meaningful impact? At Apex, we're building more than a consulting and engineering firm—we're creating a place where your career accelerates, your contributions matter, and your potential is fully realized. We believe your growth is our growth, which is why we invest in your development at every stage of your career. Here, you'll work on projects that shape communities, protect the environment, and create lasting impact, all while being empowered with the autonomy and flexibility to do your best work.
Fueled by high quality delivery, exceptional client retention, and strategic acquisitions, Apex Companies continues to rank among the fastest-growing firms in the AEC industry, recently recognized by the Zweig Group for our industry-leading growth. Our success is grounded in strong leadership, a collaborative culture, and a shared commitment to delivering exceptional outcomes.
As we continue to expand, we're looking for high-performing professionals who are ready to lead, collaborate, innovate, and create impact. At Apex, you help shape what's next. When we succeed together, we share in that success. All Apex positions are eligible for annual bonus opportunities, reinforcing our commitment to recognizing and rewarding meaningful contributions that drive our collective growth.

Position Summary: The Collection Analyst is responsible for supporting the timely collection of outstanding client invoices, maintaining accurate collection records, and partnering with internal teams and clients to resolve payment issues. This role supports cash flow management by proactively monitoring receivables, communicating with clients and project teams, and ensuring follow-up activities are completed in accordance with established collection processes.

Your Responsibilities as a Collection Analyst:

  • Manage the collections for one of the four business units within Apex.
  • Monitor assigned accounts receivable balances and identify past-due invoices requiring follow-up, per the client payment terms.
  • Contact clients regarding outstanding balances, payment status, remittance details, and invoice questions.
  • Collaborate with project managers, project accountants, and other internal teams to resolve collection matters.
  • Record and review collection activity, client responses, payment commitments, and follow-up actions in the appropriate tracking tool.
  • Identify, track and maintain payment portal access for applicable client accounts within the business unit.
  • Review aging reports and prioritize collection efforts based on balance, age, risk, and business needs.
  • Prepare collection updates, reports, and status summaries for management review.
  • Support recurring collection meetings by providing account updates, recommended next steps, and follow-up status.
  • Escalate high-risk accounts, delinquent balances, or unresolved disputes to management in a timely manner.
  • Maintain professional client relationships while supporting timely payment and adherence to agreed payment terms.
  • Support demand letter preparation, collection agency submissions, and other escalation procedures as directed.
  • Support process improvements related to collections tracking, reporting, and client communication.

What we're looking for:

  • An associate's or bachelor's degree in accounting, finance, business administration, or a related field is preferred.
  • Three or more years of experience in accounts receivable, collections, and customer service.
  • Strong communication skills with the ability to interact professionally with clients and internal teams.
  • Strong attention to detail when updating and maintaining customer account records.
  • Ability to resolve complex payment issues.
  • Ability to manage multiple priorities in a timely manner.
  • Proficiency with Microsoft Excel, Outlook, and accounting or ERP systems; experience with Deltek Vantagepoint is an advantage.

Core Competencies

  • Committed to delivering exceptional customer service and building positive client relationships.
  • Problem-solving skills to resolve issues effectively.
  • Maintains a high level of accuracy and attention to detail.
  • Handles financial information responsibly while maintaining confidentiality.
  • Collaborates effectively with internal teams.


Success Measures

  • Reduction in past-due accounts receivable for the assigned business unit.
  • Timely and consistent follow-up on assigned past-due accounts.
  • Accurate and complete documentation of collection activity.
  • Effective coordination with internal teams to resolve payment issues.
  • Professional communication with clients that supports relationships and timely payment.

Why you'll love working for us:

  • Company-subsidized medical and dental.
  • Company-paid life, short, and long-term disability.
  • 401k match, tuition assistance, and more.
  • Cross-training and the ability to work on a variety of projects.
  • Performance-based bonuses or other incentives.
  • Working with the best and brightest in the industry.
  • 2,000+ employee national firm with 50+ locations across the US.

Apex Title:

Collection Specialist 2

Req ID: 11855

Hourly Expected Pay Range
$29—$32 USD

We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact Talent@apexcos.com or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer

TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.