Collection Analyst Jobs in Connecticut (NOW HIRING)

Role Summary/Purpose:

The AVP, Physical Security/Fraud Intelligence Analyst is responsible for conducting in-depth research and analysis to detect, identify, and triage information related to threats and risks to Synchrony, producing actionable intelligence in support of cross-functional teams, including the Physical Security, Executive Protection, and Fraud Special Investigations Teams. Working with these teams, our goal is to identify and mitigate threats and risks to Synchrony, its executives, its personnel and its corporate assets. This role will monitor, collect, analyze, and report on a wide range of possible security and fraud threats and risks using detective tools, open-source intelligence, dark web monitoring, proprietary platforms, and internal data sources to enable the detection, prevention, mitigation, and proactive response to those threats and risks. The position will report to the VP, Physical Security/Fraud Intelligence Analyst and be part of the Physical Security/Fraud Intelligence Team.

The AVP Physical Security/Fraud Intelligence Analyst will be part of a dynamic team working across the Physical Security and Fraud functions and will interact closely with the Physical and Executive Protection Teams, the Complaints and Disputes Teams, the Communications Social Engineering team, the Presidential Escalation Team, and the Fraud Special Investigation Team. This position requires a highly analytical mindset, investigative rigor, and the ability to communicate findings that inform proactive security measures and operational decision-making. The ideal candidate will possess prior analytical experience in corporate or government sectors.

Essential Responsibilities:

• Collect, analyze, and assess data from various sources to detect threats to the company, its executives, personnel and operations.

• Conduct analytical reviews of data to identify patterns and monitor open-source, social media, and internal data feeds for potential threats or fraud indicators.

• Consume both qualitative and quantitative data sources to produce research and detailed written intelligence products and oral briefings to support the needs of the teams.

• Report actionable threat intelligence for execution by protective and investigative teams.

• Develop and use predictive analytics to counter threats by tracking intelligence and pursuing strategic and tactical efforts to mitigate threats.

• Create threat and risk assessments and clear written and verbal communications to convey their relevance to the mission and potential impact.

• Acquire threat intelligence and technical indicators from external sources; develop tactical intelligence and technical indicators internally.

• Work with other Synchrony teams that collect data that may contain threat information and provide best-in-class intelligence support to a wide array of customers.

• Closely coordinate with the Executive Protection and Physical Security teams to ensure proper logistical planning and the safety of the protectees.

• Deliver expert security and fraud intelligence services and material to the appropriate groups for execution.

• Interface with other teams in physical security and fraud investigations to guide security, executive protection, and fraud mitigation strategies. Enhance security monitoring and incident response by collaborating with team members to improve tools and processes, providing contextual information to support mission objectives.

• Leverage all identified Synchrony systems for automated threat intelligence sharing.

• Interface with industry peers, government, and law enforcement organizations, as appropriate, to acquire and share threat intelligence and other information.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor's Degree; OR in lieu of degree, 8 plus years of Analyst experience

• Minimum 5 years of Analyst experience

• 2 plus years of experience specifically related to the management of intelligence collection, analysis, financial investigations, working with law enforcement/intelligence, and/or financial risk, technology, or operations.

• Minimum 2 years previous experience with online fraud, financial crimes, and fraud analysis required.

• Ability and flexibility to travel for business as required

Desired Characteristics:

• Strong understanding of tools, techniques, and procedures associated with intelligence collection via social media, open source and the dark web. Experience using a threat intelligence platform.

• Strong technical background preferred.

• Understanding of Graphic Link Analysis and if possible, Cypher coding.

• Knowledge of Consumer, Commercial, and Wealth banking investigations with fundamental understanding of fraud and risk.

Grade/Level: 10

The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices.You will be required to commute to your nearestHub (either virtual or physical) for in-person engagement activities such as regularbusiness or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

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