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Operations Quality Analyst Jobs (NOW HIRING)

AssetMark

Trade Operations Quality Analyst

Charlotte, NC · Hybrid

$90K - $100K/yr

The Trade Operations Quality Analyst will use practical knowledge of trading workflows tomonitoroperational quality, review exceptions, validate expected outcomes, and help improve reporting and ...

M&T Bank

ATM/TCR Operations & Quality Analyst

Buffalo, NY · Hybrid

$26 - $43.34/hr

Role Overview The ATM/TCR Operations & Quality Analyst supports day-to-day ATM and Teller Cash Recycler (TCR) operations while driving service quality and operational excellence. This role combines ...

M&T Bank

ATM/TCR Operations & Quality Analyst

Buffalo, NY · On-site

$26 - $43.34/hr

Role Overview The ATM/TCR Operations & Quality Analyst supports day-to-day ATM and Teller Cash Recycler (TCR) operations while driving service quality and operational excellence. This role combines ...

allianthcm

Billing Operations & Quality Analyst II

Irvine, CA · On-site

$51K - $68K/yr

SUMMARY Responsible for serving as a subject matter expert for billing operations and quality by providing advanced operational support, analytical expertise, and process leadership across assigned ...

Viacore Solutions LLC

Quality Analyst

West Des Moines, IA · On-site

$55K - $65K/yr

As a Quality Analyst, you will play a critical role in ensuring product and operational quality through the development of quality standards, inspection programs, training materials, and process ...

New

Viacore Solutions LLC

Quality Analyst

West Des Moines, IA · On-site

$55K - $65K/yr

As a Quality Analyst, you will play a critical role in ensuring product and operational quality through the development of quality standards, inspection programs, training materials, and process ...

New

ConnectiveRx

Manager, Operations QA

Pittsburgh, PA · On-site

The Manager, Operations Quality Assurance reports to the Director, Operations Quality Assurance and ... Execute agreed-upon tools and approaches to analyze Quality Assurance data to detect performance ...

ConnectiveRx

Manager, Operations QA

Pittsburgh, PA

The Manager, Operations Quality Assurance reports to the Director, Operations Quality Assurance and ... Execute agreed-upon tools and approaches to analyze Quality Assurance data to detect performance ...

ConnectiveRx

Manager, Operations QA

Pittsburgh, PA · On-site

$70K - $103K/yr

The Manager, Operations Quality Assurance reports to the Director, Operations Quality Assurance and ... Execute agreed-upon tools and approaches to analyze Quality Assurance data to detect performance ...

Axogen

Quality Analyst

Burleson, TX · On-site

Provides QMS Operations related support to all CGMP departments. * Performs Quality Control activities at Axogen's processing or distribution sites. The Quality Analyst will be responsible for ...

US Rail & Logistics

Quality Analyst

Tulsa, OK · On-site

The Quality Analyst is responsible for ensuring that all products meet regulatory, customer, and company quality standards while maintaining operational efficiency in our transloading processes. The ...

US Rail & Logistics

Quality Analyst

Tulsa, OK · On-site

$4.0K - $5.0K/mo

The Quality Analyst is responsible for ensuring that all products meet regulatory, customer, and company quality standards while maintaining operational efficiency in our transloading processes. The ...

US Rail & Logistics

Quality Analyst

Tulsa, OK · On-site

The Quality Analyst is responsible for ensuring that all products meet regulatory, customer, and company quality standards while maintaining operational efficiency in our transloading processes. The ...

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Operations Quality Analyst information

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$32

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How much do operations quality analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operations quality analyst in the United States is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.02 per hour, depending on experience, location, and employer.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.
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What cities are hiring for Operations Quality Analyst jobs? Cities with the most Operations Quality Analyst job openings:
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Operations Quality Analyst jobs near you
Infographic showing various Operations Quality Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,422 per year, or $32.4 per hour.

Trade Operations Quality Analyst

AssetMark, Inc.

Charlotte, NC • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Description:
We are seeking a trading professional with strong analytical skills and technical aptitude to join our Trade Operations team as a Trade Operations Quality Analyst. This role is best suited to someone with hands-on experience in trade production who is comfortable working with data, systems, controls, and reporting tools.
The Trade Operations Quality Analyst will use practical knowledge of trading workflows to monitor operational quality, review exceptions, validate expected outcomes, and help improve reporting and controls. The position partners with technical teams when system or reporting changes are needed, but it is not a software engineering or product development role.
This is an opportunity for a detail-oriented operations professional who enjoys investigating issues, improving processes, and using data to support reliable trade execution and client outcomes.
We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.
Responsibilities:
  • Monitor daily and recurring trading workflows, reports, and quality controls to assess process health, data accuracy, workflow exceptions, and operational risk.
  • Review operational data to identify exceptions, trends, recurring issues, and areas requiring follow-up.
  • Maintain dashboards, scorecards, and recurring reporting that provide visibility into order generation, workflow adherence, SLA performance, exception trends, rebalancing activity, and control effectiveness.
  • Apply trading knowledge to confirm that reports, alerts, and controls reflect expected business outcomes and documented operating procedures.
  • Investigate anomalies and quality issues, document findings, assess impact, and coordinate with the appropriate teams to support resolution.
  • Support business testing and validation of reporting, workflow, configuration, or system changes by executing test scenarios, reviewing outputs, and documenting results.
  • Monitor the effectiveness of controls and workflows over time and escalate process risks, data issues, SLA concerns, or workflow breakdowns.
  • Prepare clear summaries, visuals, and presentations for trading, operations, technical partners, and leadership.
  • Maintain monitoring procedures, metric definitions, control documentation, and standard operating procedures.
  • Identify practical opportunities to reduce manual effort, strengthen controls, and improve consistency and efficiency across trading workflows.
  • Work cross-functionally with trading, operations, technology, and other partners to support continuous improvement and shared operational outcomes.

Knowledge, Skills, Abilities:
  • Practical understanding of trading workflows, including order generation, rebalancing, allocations, model or portfolio data, restrictions, exceptions, and operational controls.
  • Strong attention to detail and the ability to investigate breaks, reconcile information, and identify patterns or recurring issues.
  • Working proficiency in Excel, including pivot tables, lookups, formulas, filters, and data validation.
  • Technical aptitude and curiosity, with comfort learning new systems, working with structured data, and partnering with technical teams.
  • Experience using recurring reports, dashboards, or operational metrics to monitor performance and support decision-making.
  • Experience participating in user acceptance testing, business validation, quality review, or implementation support for workflow or system changes.
  • Clear written and verbal communication skills, including the ability to explain issues, findings, and recommended next steps.
  • Ability to manage competing priorities, work independently, and exercise sound judgment in a fast-paced environment.

Education & Experience:
  • Bachelor's degree or an equivalent combination of education and relevant experience.
  • 3+ years of hands-on experience in trade operations or a closely related role.

Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.
#LI-hybrid
#LI-JM1
Who We Are & What We Offer:
We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work.
Our Mission
Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.
Our Values
Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.
We believe in:
  • Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities.
  • Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships.
  • Unyielding Integrity, doing what's right, always. Even when it's hard.
  • Collective Respect, in being authentic, inclusive and valuing all voices while winning together.
  • Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.
Our Culture & Benefits
Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life.
  • Flex Time or Paid Time Off and Sick Time Off
  • 401K - 6% Employer Match
  • Medical, Dental, Vision - HDHP or PPO
  • HSA - Employer contribution (HDHP only)
  • Volunteer Time Off
  • Career Development / Recognition
  • Fitness Reimbursement
  • Hybrid Work Schedule

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.

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