The Senior Director, Operations Quality leads the Operations Quality Management System and drives ... Understanding of problem-solving methods, i.e. 5 why, DFMEA, PFMEA, Process mapping used to analyze ...
The Senior Director, Operations Quality leads the Operations Quality Management System and drives ... Understanding of problem-solving methods, i.e. 5 why, DFMEA, PFMEA, Process mapping used to analyze ...
The Senior Director, Operations Quality leads the Operations Quality Management System and drives ... Understanding of problem-solving methods, i.e. 5 why, DFMEA, PFMEA, Process mapping used to analyze ...
The Senior Director, Operations Quality leads the Operations Quality Management System and drives ... Understanding of problem-solving methods, i.e. 5 why, DFMEA, PFMEA, Process mapping used to analyze ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Will you help take us there? As a Service Excellence Quality Assurance Analyst , you will act as ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
Quick apply
Will you help take us there? As a Service Excellence Quality Assurance Analyst , you will act as ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
Manufacturing Quality Analyst
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Manufacturing Quality Analyst
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
Manufacturing Quality Analyst
Carson City, NV · On-site
$73K - $94K/yr
The Associate Manufacturing Quality Engineer is responsible for investigating, managing analysis ... Provides support to Operations in developing in-process inspection methods for new products and ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
As a Service Excellence Quality Assurance Analyst , you will act as an independent guardian of ... You will work alongside the Training, Client Services and the Operations teams to ensure we ...
... media operations, marketing analytics, ad operations, growth operations, or a related field ... tagging, and QA as business needs require Support creative asset management, tracking ...
... media operations, marketing analytics, ad operations, growth operations, or a related field ... tagging, and QA as business needs require Support creative asset management, tracking ...
Media Operations Analyst
Las Vegas, NV · On-site
... media operations, marketing analytics, ad operations, growth operations, or a related field ... tagging, and QA as business needs require Support creative asset management, tracking ...
Media Operations Analyst
Las Vegas, NV · On-site
... media operations, marketing analytics, ad operations, growth operations, or a related field ... tagging, and QA as business needs require Support creative asset management, tracking ...
QA Analyst
Henderson, NV · On-site
Prior experience in performing QA function in Marketing or Operations area in Credit Card domain is preferred. * Excellent written and analytical skills * Problem solver who fosters collaboration
QA Analyst
Henderson, NV · On-site
Prior experience in performing QA function in Marketing or Operations area in Credit Card domain is preferred. * Excellent written and analytical skills * Problem solver who fosters collaboration
The Quality Control Supervisor serves as a key operational leader in maintaining product ... Analyze recurring issues and escalate root causes * Support implementation of corrective and ...
Quick apply
The Quality Control Supervisor serves as a key operational leader in maintaining product ... Analyze recurring issues and escalate root causes * Support implementation of corrective and ...
Marketing Operations Analyst
Sparks, NV · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Marketing Operations Analyst
Sparks, NV · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Operations Quality Analyst information
See Nevada salary details
$17.38 - $20.52
4% of jobs
$20.52 - $23.66
16% of jobs
$24.87 is the 25th percentile. Wages below this are outliers.
$23.66 - $26.79
12% of jobs
The median wage is $29.67 / hr.
$26.79 - $29.93
19% of jobs
$29.93 - $33.07
13% of jobs
$35.85 is the 75th percentile. Wages above this are outliers.
$33.07 - $36.21
12% of jobs
$36.21 - $39.34
6% of jobs
$39.34 - $42.48
6% of jobs
$42.48 - $45.62
5% of jobs
$45.62 - $48.76
3% of jobs
$48.76 - $51.89
2% of jobs
$17
$33
$51
How much do operations quality analyst jobs pay per hour?
What is the role of a quality operations analyst?
How much do operations analysts get paid?
What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?
| Aspect | Operations Quality Analyst | Quality Assurance Specialist |
|---|---|---|
| Primary Focus | Monitoring operational processes, ensuring quality in daily operations | Developing and implementing testing procedures to ensure product quality |
| Work Environment | Business operations, call centers, manufacturing, or service industries | Product development, manufacturing, software, or production environments |
| Required Credentials | Typically a degree in business, operations, or related field; certifications like Six Sigma are common | Often a degree in quality management, engineering, or related; certifications like CQE or Six Sigma |
While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.
What are the key skills and qualifications needed to thrive as an Operations Quality Analyst, and why are they important?
What does an Operations Quality Analyst do?
How much is the salary of a QA analyst?
How does an Operations Quality Analyst typically collaborate with other departments to drive process improvements?
What are top 3 skills for a BPO quality analyst?

Full-time
Posted 14 days ago
Light & Wonder rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Job Summary:
The Senior Director, Operations Quality leads the Operations Quality Management System and drives global operational quality alignment through a matrixed quality organization. This role provides leadership for the Americas Quality team, ensuring strong quality performance across customers, suppliers, manufacturing, warehousing, and logistics. The position champions a culture of quality and customer focus through employee engagement and a robust corrective and continuous improvement program, while partnering with cross-functional leaders to drive meaningful change. The Senior Director works closely with the Corporate Quality Organization to maintain a global view of hardware quality issues, ensure aligned containment and corrective actions, and continuously improve customer quality metrics so they accurately reflect the customer experience.
Essential Job Functions:
- Build out the Quality Management system (QMS) ensuring alignment with all Operational business functions.
- Customer focused approach to quality, measure and improve the customer experience.
- Collection of global quality data on product issues, drive collaboration with all regions and functions. Ensure Quality, Field service, Engineering, Material Supply, Suppliers and Commercial team collaborate to implement solutions for customers.
- Drive Supplier Quality performance through clear and documented improvement plans.
- Establish clear and well-defined Quality improvements plans across the Manufacturing and Logistics organizations.
- Management of Quality Incident Reports (QIRs) from customer sites and associated corrective actions.
- Establish strong lines of communication and engagement with key stakeholder organization (HW Eng, SW Eng, Product Development, Product Mgt, etc.)
- Comfortable, and effective, engaging directly with customers.
- Lead, collaborate, and ensure alignment globally to manage Quality concerns and necessary improvements.
- Drive clear quality engagement and communication plans encompassing all NORAM Operations employees.
- Determine key data points, associated KPI's, and reporting to highlight successes and opportunities.
- Collaborating with IT and Operations to identify reporting needs required to drive continuous improvement.
- Authoring, reviewing and approving policies, procedures, and other related documents relating to quality management and improvement.
- Escalate major quality related issues, and clearly articulate corrective action plans, to the Senior Operations Leadership team to ensure visibility.
- Training and mentoring direct team and wider organization.
- Appraise performance, reward, and discipline where necessary.
- Collaborate with other Quality leaders to Improve accuracy and visibility across Operations to field quality data
Qualifications
Education:
- Bachelor's degree in engineering preferred or equivalent technical experience managing quality programs and processes.
Knowledge, Skills, & Abilities:
- Minimum of 10 years in a Senior Quality Leadership role
- Ability to lead both directly and through influence.
- Understanding of problem-solving methods, i.e. 5 why, DFMEA, PFMEA, Process mapping used to analyze problems, evaluate and complete improvement projects.
- Knowledge of Lean Manufacturing and Process Variation Reduction (Six Sigma) concepts and tool sets as they relate to process/product variability, and root cause and corrective/preventive action determination.
- Strong interpersonal skills and effectively work with all levels across the organization and with team to identify and resolve quality issues.
- Demonstrated ability to lead/coordinate projects with cross-functional teams.
- Knowledge of inspection methods in the design, fabrication, and production of electronic equipment.
- Working knowledge of Microsoft Office.
- Effective written and verbal communication skills including presentations.
- Familiar with recognized Quality Assurance Standards AS9100, ISO 9001, AS9102.
- Experience with Business Intelligence, Analysis and Reporting
Physical Requirements:
- Ability to stand for extended periods of time
- Ability to lift from 5 to 50 pounds
#LI-CS1
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
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Benefits
Hours and flexibility
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About Light & Wonder
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
5,001 - 10,000 Employees
Headquarters location
Las Vegas, NV, US
Year founded
1973