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Client Experience Jobs (NOW HIRING)

Amerilife Group, LLC

Client Experience Coordinator

OR · On-site +1

$18.25 - $24.50/hr

Job Summary The Client Experience Coordinator serves as the primary liaison between the client and the company throughout the new business and underwriting process. This role is responsible for ...

One Workplace

Client Experience Manager II

Seattle, WA · On-site

$100K - $115K/yr

As a Client Experience Manager at Porter, you will be a strategic partner and advocate for clients. You are someone who excels in quick-thinking, problem-solving and proposing creative solutions as a ...

dancker

Client Experience Coordinator

Somerville, NJ · On-site

$60K - $90K/yr

Job Title: Client Experience Coordinator Location: Capitol Heights, MD or Baltimore, MD The difference you'll make: We're looking for a highly organized, customer-focused Client Experience ...

Kriskadecor INC

Client Experience Specialist

Miami, FL · On-site

$40K - $52K/yr

Kriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture, is looking for a dynamic and detail-oriented Client Experience Specialist / Sales ...

Expert Institute

Client Experience Specialist

Milwaukee, WI · On-site

$17.50 - $22/hr

Client Experience Specialist Expert Institute is #1 technology platform connecting litigation attorneys with expert witnesses. We are pioneers and disruptors in the legal space. Simply put, we pair ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities What you will do * Provides professional concierge-level client services (e.g., client and neutral ...

ShipMonk

Sr. Client Experience Manager

Pittston, PA

We're looking for a Senior Manager, Client Experience to lead and evolve our client experience operations. You'll oversee a team of CX Managers and their organizations, driving performance against ...

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Client Experience information

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How much do client experience jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client experience in the United States is $69,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

What is an example of a client experience job?

A client experience job involves managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. Roles such as Client Experience Manager or Customer Success Specialist focus on communication skills, problem-solving, and using tools like CRM software to enhance the client journey.
More about Client Experience jobs

What cities are hiring for Client Experience jobs?

Cities with the most Client Experience job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience jobs?

States with the most job openings for Client Experience jobs include:

What job categories do people searching Client Experience jobs look for?

The top searched job categories for Client Experience jobs are:

Client Experience jobs near you
Infographic showing various Client Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,999 per year, or $33.7 per hour.

Client Experience Coordinator

Dinamic AS Group

Nashville, TN • On-site

Full-time

Posted 2 days ago

New

Job description

Company Description

Dinamic AS Group is a growing organization committed to creating efficient, collaborative, and results-driven work environments. We believe strong operations begin with great people, and we are looking for motivated individuals who are ready to learn, contribute, and grow within our team

Job Description

Dinamic AS Group is seeking a professional and personable Client Experience Coordinator to join our Nashville team.

In this role, you will help create a positive and seamless experience for clients from their initial interaction through ongoing support. You will serve as an important point of contact, assist with client needs, coordinate internal communication, and help ensure that every interaction reflects the high standards of our organization.

This position is ideal for someone who is organized, approachable, detail-oriented, and interested in developing strong skills in client relations, communication, coordination, and business operations.

Responsibilities

  • Serve as a professional and welcoming point of contact for clients.
  • Assist clients with general questions, requests, and service-related needs.
  • Coordinate communication between clients and internal departments.
  • Support client onboarding and help ensure a smooth transition into company services.
  • Maintain accurate and organized client information and records.
  • Follow up with clients to ensure requests and concerns are addressed appropriately.
  • Help identify opportunities to improve the overall client experience.
  • Assist with scheduling, coordination, and administrative activities related to client accounts.
  • Communicate important client feedback to the appropriate team members.
  • Build positive and professional relationships with clients.
  • Collaborate with colleagues to maintain consistent service standards.
  • Support day-to-day business operations and additional projects as needed.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and client-focused approach.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and follow-through.
  • Comfortable communicating with different personalities and professional backgrounds.
  • Ability to work independently while contributing effectively within a team.
  • Strong problem-solving and decision-making skills.
  • Positive attitude and willingness to learn.
  • Basic computer and administrative skills.
  • Dependable, adaptable, and committed to delivering high-quality work.

Additional Information
  • Competitive salary of $47,000 – $52,000 per year
  • Full-time employment
  • Career growth and advancement opportunities
  • Professional development and ongoing learning
  • Hands-on experience in client relations and business operations
  • Opportunities to develop leadership and communication skills
  • Collaborative and supportive team environment
  • Exposure to different areas of the business
  • Opportunities to take on greater responsibilities as you grow within the company