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Client Experience Jobs in Arizona (NOW HIRING)

Symmetry

Head of Client Experience

Scottsdale, AZ · On-site

$100/hr

The Client Experience team - made up of the Support, Enablement, and Client Success teams - accelerates our clients' time to value on our products by helping them get up and running quickly ...

Unislink

Client Experience Manager - RCM

Phoenix, AZ · On-site

As a Client Experience Manager for UnisLink, you will be responsible for ensuring a positive and successful client experience that supports UnisLink's vision to be the trusted partner of choice that ...

TDIndustries

Client Manager-Construction

Phoenix, AZ · On-site

Identify opportunities to improve delivery and client experience through proactive communication and issue resolution. * Partner with operations and preconstruction teams to identify opportunities to ...

PrismHR

Client Growth Manager

Chandler, AZ · On-site

The Client Growth Manager is responsible for driving adoption of PrismHR solutions and products ... Experience with Professional Employer Organizations and/or Payroll Service Bureaus strongly ...

Paychex

Manager, PEO Client Advocates

Phoenix, AZ · Remote

$76K - $119K/yr

Works with and influences all business partners to deliver an excellent, integrated client experience. Implement initiatives based on the overall PEO strategy. Responsibilities * Leads a team of ...

TDIndustries

Client Manager-Construction

Phoenix, AZ · On-site

Identify opportunities to improve delivery and client experience through proactive communication and issue resolution. * Partner with operations and preconstruction teams to identify opportunities to ...

Paychex

Manager, PEO Client Advocates

Tempe, AZ · Remote

$76K - $119K/yr

Works with and influences all business partners to deliver an excellent, integrated client experience. Implement initiatives based on the overall PEO strategy. Responsibilities * Leads a team of ...

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Showing results 1-20

All JobsClient Experience JobsClient Experience Jobs in Arizona

Client Experience information

See Arizona salary details

$55.4K

$65.2K

$73.2K

How much do client experience jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client experience in Arizona is $65,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $69,900.00 per year, depending on experience, location, and employer.

What is Client Experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a Client Experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a Client Experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.
What are the most commonly searched types of Client Experience jobs in Arizona? The most popular types of Client Experience jobs in Arizona are:
What are popular job titles related to Client Experience jobs in Arizona? For Client Experience jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Experience jobs in Arizona look for? The top searched job categories for Client Experience jobs in Arizona are:
What cities in Arizona are hiring for Client Experience jobs? Cities in Arizona with the most Client Experience job openings:
Client Experience jobs near you
Infographic showing various Client Experience job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $65,232 per year, or $31.4 per hour.
Client Experience Consultant

Client Experience Consultant

Vangard, Inc.

Chandler, AZ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Client Experience Consultant (CEC)

Overview

The Client Experience Consultant (CEC) plays a critical role at the center of the sales and client engagement process, partnering closely with Sales and Relationship Management teams to bring client solutions to life. This team supports both prospective and existing clients by delivering a seamless, end-to-end experience across new business opportunities and ongoing client relationships.

The CEC serves as a dynamic, client-facing presenter responsible for showcasing and articulating the organization's digital experience, including participant and plan sponsor tools. This role is ideal for individuals who thrive in a fast-paced, high-visibility environment and are energized by engaging directly with clients.

Key Responsibilities

  • Partner with Sales and Relationship Management teams to support client meetings, presentations, and strategic initiatives.

  • Serve as a subject matter expert on the digital experience, including participant and plan sponsor platforms, clearly articulating functionality and value to clients.

  • Deliver engaging, tailored presentations and demonstrations, adapting messaging in real time based on client needs and feedback.

  • Build and maintain strong relationships with internal stakeholders, including Sales, Relationship Managers, and Consultant teams.

  • Support new business development and retention efforts by enhancing the client experience and contributing to successful outcomes.

  • Evaluate client needs through consultative interactions and align digital solutions to support client goals.

  • Resolve complex client inquiries related to products, services, or processes, applying critical thinking and creativity when needed.

  • Identify opportunities to strengthen client relationships through proactive use of product, service, and industry knowledge.

  • Contribute to strategic planning, business development activities, and special projects as assigned.

Qualifications

  • Minimum of five years of relevant experience.

  • Three or more years of experience in financial services, client engagement, or relationship management preferred.

  • Undergraduate degree or equivalent combination of training and experience required; advanced degree preferred.

  • Demonstrated experience presenting to clients or stakeholders in a professional setting.

  • Strong understanding of financial services, recordkeeping, or institutional business preferred.

Core Skills & Competencies

  • Presentation & Communication: Confident, engaging presenter with the ability to clearly explain complex concepts and tailor messaging to diverse audiences.

  • Client Engagement: Strong interpersonal and relationship-building skills with a client-first mindset.

  • Adaptability: Ability to think on your feet, pivot in real time, and perform effectively in high-pressure, client-facing situations.

  • Technical Acumen: Comfortable navigating and demonstrating digital platforms and tools; ability to quickly learn new technologies.

  • Collaboration: Proven ability to work cross-functionally and build partnerships across teams.

  • Business Acumen: Understanding of financial services, including products, services, and client needs within an institutional environment.

Career Development

The Client Experience Consultant role offers strong opportunities for professional growth and advancement. The experience gained in client engagement, strategic storytelling, and business development can lead to future opportunities across Sales, Relationship Management, Product, and other enterprise functions

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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