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Client Experience Jobs in California (NOW HIRING)

Omnicom

Manager, Client Experience

San Francisco, CA · On-site

Public Relations Manager, Client Experience, Technology San Francisco Weber Shandwick is looking for a Manager, Client Experience to join our West Technology practice to support clients ranging from ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$21.50 - $28.75/hr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities What you will do * Provides professional concierge-level client services (e.g., client and neutral ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities What you will do * Provides professional concierge-level client services (e.g., client and neutral ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. What you will do * Provides professional concierge-level client services (e.g., client and neutral check-in, room ...

LA LAW FIRM

Client Experience Specialist

Los Angeles, CA · On-site

$19.25 - $24/hr

ABOUT THE ROLE We are seeking a highly motivated and client-centric individual to join our team as a Client Experience Specialist. In this essential role, you will serve as the face of our firm ...

Personalis

Client Experience Specialist

Fremont, CA · On-site

$63K - $76K/yr

As a Client Experience Specialist, you will be at the forefront of our commitment to providing excellent service as we grow our diagnostic business. You will play a key role in supporting the company ...

Personalis, Inc

Client Experience Specialist

Fremont, CA · On-site

$63K - $76K/yr

As a Client Experience Specialist, you will be at the forefront of our commitment to providing excellent service as we grow our diagnostic business. You will play a key role in supporting the company ...

Personalis, Inc

Client Experience Specialist

Fremont, CA · On-site

$63K - $76K/yr

As a Client Experience Specialist, you will be at the forefront of our commitment to providing excellent service as we grow our diagnostic business. You will play a key role in supporting the company ...

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Showing results 1-20

All JobsClient Experience JobsClient Experience Jobs in California

Client Experience information

See California salary details

$58.7K

$69.1K

$77.5K

How much do client experience jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client experience in California is $69,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $74,000.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.
What are the most commonly searched types of Client Experience jobs in California? The most popular types of Client Experience jobs in California are:
What are popular job titles related to Client Experience jobs in California? For Client Experience jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Experience jobs in California look for? The top searched job categories for Client Experience jobs in California are:
What cities in California are hiring for Client Experience jobs? Cities in California with the most Client Experience job openings:
Client Experience jobs near you
Infographic showing various Client Experience job openings in California as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $69,083 per year, or $33.2 per hour.

Client Experience Administrator

LH Global Consulting

Cerritos, CA • On-site

$50K - $60K/yr

Full-time

Medical, PTO

Posted 27 days ago

Job description

Elevate the Client Experience

We’re a growing tax and advisory firm seeking a polished, service-driven professional to lead the client experience from the very first interaction. This is more than a traditional front desk or administrative role—you’ll play a key part in creating a seamless, professional, and welcoming experience for every client.

If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering exceptional service, we’d love to hear from you.

What You’ll Do

  • Serve as the primary point of contact for new and existing clients by phone, email, and in person.
  • Guide clients through onboarding, appointment scheduling, document submission, and firm processes.
  • Manage seasonal scheduling and coordinate appointments with our tax professionals.
  • Respond to client inquiries with professionalism, empathy, and confidence.
  • Resolve concerns and escalate complex matters when appropriate.
  • Maintain accurate client records, notes, and communication logs.
  • Partner with our tax team to ensure a smooth and consistent client experience.
  • Help improve client communication, workflows, and overall service standards.

What We’re Looking For

  • 3+ years of experience in hospitality, concierge, executive support, client services, office administration, or another high-touch customer service environment.
  • Outstanding communication and interpersonal skills.
  • Professional, polished, and confident demeanor.
  • Highly organized with exceptional attention to detail.
  • Ability to multitask and stay composed in a fast-paced, seasonal environment.
  • Strong sense of ownership, accountability, and follow-through.
  • Comfortable learning new systems, workflows, and business processes.
  • Proficient with Microsoft Office and general office technology.
  • Full-time, in-office availability.

Why Join Us?

You’ll become an essential member of a growing, team-oriented firm that values professionalism, collaboration, and exceptional client service. We invest in people who take pride in their work, embrace continuous improvement, and want to build a long-term career in a positive, supportive environment.

Tax experience is not required. We’ll teach you our processes—the qualities we value most are professionalism, communication, organization, and a genuine passion for creating outstanding client experiences.

If you’re ready to make a meaningful impact and grow with a firm committed to excellence, we encourage you to apply.