ZipRecruiter

Log In

1

Client Experience Manager Jobs in California (NOW HIRING)

City National Bank

Manager - Client

Commerce, CA · On-site

The Client manager is responsible for contributing to overall branch sales efforts, maintaining ... Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment: sought out ...

Hive

Client Partnerships Manager

San Francisco, CA · On-site

$90K - $160K/yr

Client Partnerships Manager Role Hive is looking for a strong leader to provide direction ... Preferred: You have at least 5 years of total work experience including at least 3-5 years of ...

Snapchat

Manager, Client Partner

Los Angeles, CA

$218K - $326K/yr

We're looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a team ... Experience working effectively with cross-functional teams and all levels of management * Ability ...

LH Global Consulting

Be Seen First

Client Experience Administrator

Cerritos, CA · On-site

$50K - $60K/yr

Elevate the Client Experience We're a growing tax and advisory firm seeking a polished, service ... Manage seasonal scheduling and coordinate appointments with our tax professionals. * Respond to ...

Hive

Client Partnerships Manager

San Francisco, CA

$90K - $160K/yr

Client Partnerships Manager Role Hive is looking for a strong leader to provide direction ... Preferred: You have at least 5 years of total work experience including at least 3-5 years of ...

Snap, Inc.

Manager, Client Partner

Los Angeles, CA · On-site

$218K - $326K/yr

We're looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a team ... Experience working effectively with cross-functional teams and all levels of management * Ability ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA

$21.50 - $28.75/hr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities What you will do * Provides professional concierge-level client services (e.g., client and neutral ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. What you will do * Provides professional concierge-level client services (e.g., client and neutral check-in, room ...

next page

Showing results 1-20

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in California

Client Experience Manager information

See California salary details

$27.6K

$57.4K

$103.6K

How much do client experience manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client experience manager in California is $57,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $60,700.00 per year, depending on experience, location, and employer.

How much does a customer experience manager earn?

A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How to become a CX manager?

To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.

What does a client experience manager do?

A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What Does a Client Experience Manager Do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in California? The most popular types of Client Experience jobs in California are:
What are popular job titles related to Client Experience Manager jobs in California? For Client Experience Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in California look for? The top searched job categories for Client Experience Manager jobs in California are:
What cities in California are hiring for Client Experience Manager jobs? Cities in California with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in California as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $57,375 per year, or $27.6 per hour.
Client Experience Manager

Client Experience Manager

Dynamic Office & Accounting Solutions

Walnut Creek, CA

$25 - $30/hr

Full-time

Posted 27 days ago

Job description

Job title: Client Experience Manager
Location: Walnut Creek, CA
Pay Range: $25–$30 per hour
Work Schedule: M-F
Full-Time, Onsite
Temp-to-Hire


We are actively seeking a Client Experience Manager to join a fast-paced, client-focused legal services environment. In this highly visible position, you will serve as the first point of contact for clients while managing the full intake and communication process. You will play a key role in creating a polished, supportive experience from the initial inquiry through engagement, ensuring every interaction reflects professionalism, care, and attention to detail.

Reasons to Join This Team
  • Be a central part of a service-driven team that values client relationships and communication excellence
  • Gain hands-on exposure to operations, client intake strategy, and business development initiatives
  • Collaborate closely with leadership in a role that directly impacts client satisfaction and team success
  • Work in a structured environment with clear processes and opportunities for ongoing skill development
  • Contribute to a professional office setting that prioritizes organization, presentation, and efficiency
What You’ll Be Responsible For
  • Act as the primary contact for incoming client inquiries, delivering a welcoming and professional first impression
  • Manage high-volume calls and schedule consultations using established intake procedures
  • Conduct detailed client intake conversations and accurately record all relevant information
  • Coordinate calendars, appointments, and follow-up communications to maintain a smooth workflow
  • Prepare consultation invoices and support payment collection efforts as needed
  • Maintain organized digital and physical client files with a strong focus on accuracy and confidentiality
  • Assist in managing referral relationships, client outreach, and event coordination
  • Track and maintain intake data, CRM records, and performance metrics for reporting purposes
  • Support administrative projects that enhance office efficiency and client experience
  • Ensure common areas, including reception and conference rooms, are consistently organized and presentation-ready
To Be Successful in This Role, You’ll Bring
  • 2+ years of experience in a professional office or customer-facing environment
  • Excellent verbal and written communication skills with a strong client service mindset
  • Strong organizational and time management skills with exceptional attention to detail
  • Ability to handle multiple priorities while maintaining accuracy and professionalism
  • Proficiency with Microsoft Office, Google Workspace, and CRM platforms, or the ability to quickly learn new systems
  • Demonstrated professionalism, sound judgment, and emotional intelligence
  • Typing speed of at least 50 WPM
  • High school diploma or equivalent required
Make an Impact from Day One
Bring your client service expertise to a role where every interaction matters and your attention to detail makes a difference.
Start by applying, then call Sophia at 888-303-5627 or email sophia@go2dynamic.com with any questions to learn more!


Dynamic’s benefits and leave programs for Temporary and Temp-to-Hire Associates are provided in our employee handbook and are reviewed during onboarding and follow state, local, and federal laws. Eligibility and accrual rates may vary based on work location and employment status.
Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.