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Client Experience Manager Jobs in California (NOW HIRING)

JAMS, Inc.

Client Experience Coordinator

San Jose, CA

$21.50 - $28.75/hr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities What you will do * Provides professional concierge-level client services (e.g., client and neutral ...

Hope's Global Getaways

Client Experience Specialist

Anaheim, CA · On-site

$18.50 - $23.25/hr

About the job Client Experience Specialist Role Overview We are looking for motivated, detail ... Coordinate and manage detailed client bookings and vacation plans * Research, compare, and confirm ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. What you will do * Provides professional concierge-level client services (e.g., client and neutral check-in, room ...

Personalis

Client Experience Specialist

Fremont, CA · On-site

$63K - $76K/yr

At Personalis, we are transforming the active management of cancer through breakthrough ... As a Client Experience Specialist, you will be at the forefront of our commitment to providing ...

CIRCA

Client Experience Coordinator

Beverly Hills, CA · On-site

$21 - $28/hr

Manage client appointments and submission pipeline using software platforms * Receive at minimum 30 ... One year of admin experience required, luxury goods industry or consumer goods industry preferred

Personalis, Inc

Client Experience Specialist

Fremont, CA · On-site

$63K - $76K/yr

At Personalis, we are transforming the active management of cancer through breakthrough ... As a Client Experience Specialist, you will be at the forefront of our commitment to providing ...

Aging At Home Caregiving

Be Seen First

Client Experience Specialist

Solana Beach, CA · On-site

$22 - $25/hr

What The Client Experience Specialist Will Do For Our For Staff and Internal Clients * Coordinate ... Ability to think critically, solve problems on the spot, and manage competing priorities

Aging At Home Caregiving

Be Seen First

Client Experience Specialist

Solana Beach, CA · On-site

$22 - $25/hr

What The Client Experience Specialist Will Do For Our For Staff and Internal Clients * Coordinate ... Ability to think critically, solve problems on the spot, and manage competing priorities

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in California

Client Experience Manager information

See California salary details

$27.6K

$57.4K

$103.6K

How much do client experience manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client experience manager in California is $57,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $60,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in California? The most popular types of Client Experience jobs in California are:
What are popular job titles related to Client Experience Manager jobs in California? For Client Experience Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in California look for? The top searched job categories for Client Experience Manager jobs in California are:
What cities in California are hiring for Client Experience Manager jobs? Cities in California with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $57,375 per year, or $27.6 per hour.

Honda Client Experience Manager (Sales Facilitator)

CLAWSON HONDA OF FRESNO

Fresno, CA

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description

Responsibilities:

As an ambassador to the Company, the Client Experience Manager-previously known as a sales facilitator, will be professional, approachable, honest, and have strong in-person presentational skills. The Sales facilitator must maintain current knowledge and training of the dealership's vehicles and models. The individual must be self-motivated, have a strong work ethic, and be driven by success. CEM's will take customers on test drives, and be accountable for ensuring all proper paperwork and documentation is complete and accurate to keep compliant with federal, state, and local laws. Candidates will be handling finances and working alongside the finance managers to ensure the customer understands and is comfortable with the process. Punjabi/Spanish speaking candidates preferred. 


Rewards:

  • Medical, Dental, and Vision Plans
  • Paid Holidays
  • Start accruing Paid Time off (PTO) from day 1!
  • Long-Term Disability.
  • Employer Paid Life Insurance.
  • Automatic enrollment in 401(k) Retirement Plan.
  • Vehicle, Service, and Part Discounts

The approximate pay for this position is $16.50 plus a commission based pay plan. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.

Requirements

Qualifications:

Automotive experience is a bonus. Candidates must possess a valid driver's license alongside an insurable driving record. Candidates must be able to create relationships resulting in returning a customer base. Candidates must possess effective interpersonal communication skills. Knowledgeable at using computer programs such as Microsoft Office: E-mail, Excel, and Word, VIN Solutions or another CRM Application. Candidates must possess the ability to work independently and be self-motivated as well as the desire to work in a commission, performance-based, environment. We will require candidates to possess or have the ability to acquire a sales license.

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