ZipRecruiter

Log In

1

Client Experience Jobs (NOW HIRING)

FACE FOUNDRIÉ

Client Experience Coordinator

Sioux Falls, SD · On-site

$18.25 - $24.25/hr

The Client Experience Coordinator is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive ...

One Workplace

Client Experience Manager II

Seattle, WA

$100K - $115K/yr

As a Client Experience Manager at Porter, you will be a strategic partner and advocate for clients. You are someone who excels in quick-thinking, problem-solving and proposing creative solutions as a ...

dancker

Client Experience Coordinator

Somerville, NJ · On-site

$60K - $90K/yr

Job Title: Client Experience Coordinator Location: Capitol Heights, MD or Baltimore, MD The difference you'll make: We're looking for a highly organized, customer-focused Client Experience ...

previous pagenext page

Showing results 21-40

All JobsClient Experience Jobs

Client Experience information

See salary details

$59.5K

$70K

$78.5K

How much do client experience jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client experience in the United States is $69,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

What is an example of a client experience job?

A client experience job involves managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. Roles such as Client Experience Manager or Customer Success Specialist focus on communication skills, problem-solving, and using tools like CRM software to enhance the client journey.
More about Client Experience jobs

What cities are hiring for Client Experience jobs?

Cities with the most Client Experience job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience jobs?

States with the most job openings for Client Experience jobs include:

What job categories do people searching Client Experience jobs look for?

The top searched job categories for Client Experience jobs are:

Client Experience jobs near you
Infographic showing various Client Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,999 per year, or $33.7 per hour.

Client Experience Coordinator

ADP Workforce Now Organic

Charlotte, NC • On-site

$20/hr

Full-time

Posted 21 hours ago

Posted today

Job description


CLIENT EXPERIENCE COORDINATOR

JOB DESCRIPTION:

The Client Experience Coordinator is the first point of contact for clients and plays a key role in creating a welcoming, professional, and service‑oriented environment. This position requires strong communication skills, consistent attention to detail, and the ability to manage a variety of administrative, hospitality, and coordination tasks that support the firm’s real estate legal operations.

This is an in‑office position. Regular onsite attendance is an essential function of this role and is required to support client interactions, office operations, and team collaboration. Remote or hybrid work arrangements are not available for this position.

KEY RESPONSIBILITIES

Office Operations

  • Maintain a clean, organized, and welcoming reception area, conference rooms, and client spaces.
  • Proactively anticipate client needs and offer additional assistance.
    • Answer and direct incoming calls professionally and efficiently using communication technologies
    • Support the Office Managing Attorney with oversight and coordination of daily office logistics to ensure efficient movement of clients, attorneys, and closing teams throughout the day
    • Prepare, stage, and reset closing rooms throughout the day to maintain readiness for back-to-back closings and client meetings
    • Serve as the central coordination point for staff regarding daily office activity, room usage, and space availability
    • Identify bottlenecks or operational inefficiencies and communicate solutions to management
    • Maintain awareness of real-time closing progress and assist in keeping transactions on schedule
    • Support staff adherence to checklists, timing expectations, and client-service standards during peak closing periods
    • Communicate status updates and escalate issues to management when needed to protect workflow and client experience
    • Complete additional tasks or special projects assigned to support organization and operational needs
    • Encourage and participate in closing day client celebrations according to the firm’s Closing Day SOP and client experience initiatives

Administrative Support

  • Utilize and become proficient with digital tools, software systems, and document management platforms.
  • Handle mail, packages
  • Handle day of closing in-office file support duties according to the Firm’s Closing Day SOP
  • Monitor office supplies and order as needed according to the supply ordering SOP
  • Monitor office maintenance needs and report to appropriate party
Post‑Closing Assistance


  • Complete file post-closing according to the firm’s Post-Closing SOP
  • Assist with routing information, preparing final materials, and updating internal systems as needed.

Professional Growth & Team Engagement

  • Demonstrate willingness to learn new digital tools and AI‑enabled applications.
  • Contribute positively to firm culture and team collaboration.
  • Demonstrate a willingness to learn and grow within the role.


Requirements

  • Outstanding, friendly, proactive communicator and relationship builder with clients and referral partners
  • Ability to work independently and proactively with minimal oversight while managing a high volume of closings
  • Possess excellent verbal and written communication skills
  • Demonstrate exceptional organization, attention to detail, accuracy, and follow-through
  • Ability to multi-task, take initiative, and handle stressful situations in a time-sensitive environment
  • Discretion and confidentiality when handling sensitive information.
  • Possess excellent interpersonal communication skills and phone etiquette
  • Project a positive, warm, and professional image
  • Extroverted, bubbly personality
  • Consistently Display GC’s Core Values of One Team, Relationship Focused, Extreme Ownership, WOW Factor, Energy, and Adaptability

Work Environment & Physical Requirements

  • Onsite presence is required.
  • Ability to move throughout the office, greet clients, and support office operations.
  • Ability to sit for long periods of time
  • Ability to stand for long periods of time
  • Ability to lift and stock office supplies
  • Use of office equipment and digital systems is required.

ADDITIONAL INFORMATION

This job description is designed to remain accurate and applicable as workplace technology evolves. Duties may adjust as the firm adopts new digital tools, AI‑enabled applications, and communication technologies.