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Client Experience Jobs (NOW HIRING)

Allied Maker

Client Experience Manager

New York, NY · On-site

$100K - $125K/yr

We're looking for someone who has spent years operating at the highest level of client service and brings the communication skills, instincts, and composure to match the clients we work with. The ...

ShipMonk

Client Experience Manager

Louisville, KY

We're looking for a Louisville, KY based, results-driven, people-first Client Experience Manager (CXM) to lead a team of high-performing individual contributors focused on delivering exceptional ...

Troutman Pepper

Client Experience Coordinator

Chicago, IL · Hybrid

$18.75 - $25.25/hr

The Client Experience Coordinator supports the firm's Client Teams, Client Feedback program, Troutman Plus Value program, and signature client events. The Client Experience Coordinator will work ...

Troutman Pepper

Client Experience Coordinator

Richmond, VA · Hybrid

$18 - $24.25/hr

The Client Experience Coordinator supports the firm's Client Teams, Client Feedback program, Troutman Plus Value program, and signature client events. The Client Experience Coordinator will work ...

OTR Solutions

Client Experience Specialist

Roswell, GA

$16.25 - $20.50/hr

As a Client Experience Specialist at OTR Solutions, you will champion the full journey our client's experience across all digital and communications touchpoints. Positioned within the Marketing org ...

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Richemont

Client Experience Director

New York, NY · On-site

$170K - $200K/yr

Client Experience Excellence * This role is both strategic and operational - responsible for enriching and executing a unified CX strategy that aligns with market priorities, to enhance client ...

Kriskadecor INC

Client Experience Specialist

Miami, FL · On-site

$40K - $52K/yr

Kriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture, is looking for a dynamic and detail-oriented Client Experience Specialist / Sales ...

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Client Experience information

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$59.5K

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How much do client experience jobs pay per year?

As of Jun 19, 2026, the average yearly pay for client experience in the United States is $69,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a client experience role?

A client experience role involves managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. It often includes tasks such as onboarding, addressing client concerns, and gathering feedback, with skills in communication, problem-solving, and customer relationship management tools. The goal is to enhance overall client satisfaction and retention.

What is Client Experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

How can I make 2000 a week working from home?

In client experience roles, earning $2000 weekly typically requires high-level positions, extensive experience, or specialized skills such as account management, customer success, or consulting. These roles often involve remote work, strong communication skills, and sometimes certifications, with income depending on the number of clients or projects handled. Building a reputation and expanding your client base can help increase earnings to this level.

Is CX a good career path?

A career in client experience (CX) involves managing customer interactions to improve satisfaction and loyalty, often requiring strong communication and problem-solving skills. It is a growing field with opportunities across various industries, and professionals may pursue certifications in customer service or experience management to advance their careers.

What job makes $10,000 a month without a degree?

In client experience roles, high earnings of $10,000 or more per month are uncommon without specialized skills or experience. Typically, such income levels are associated with sales, consulting, or entrepreneurial ventures where performance-based compensation, commissions, or business ownership play a significant role. Building expertise, strong communication skills, and a proven track record are essential for reaching high income levels in these fields.

What are the key skills and qualifications needed to thrive as a Client Experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a Client Experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.
More about Client Experience jobs
What cities are hiring for Client Experience jobs? Cities with the most Client Experience job openings:
What are the most commonly searched types of Client Experience jobs? The most popular types of Client Experience jobs are:
What states have the most Client Experience jobs? States with the most job openings for Client Experience jobs include:
What job categories do people searching Client Experience jobs look for? The top searched job categories for Client Experience jobs are:
Client Experience jobs near you
Infographic showing various Client Experience job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,999 per year, or $33.7 per hour.
Client Experience Manager

Client Experience Manager

Allied Maker

New York, NY • On-site

$100K - $125K/yr

Full-time

Posted 19 days ago

Be an early applicant

Job description

Allied Maker designs and manufactures handcrafted lighting for some of the most significant interiors in the country. Every fixture is made in New York, by hand. We are a small company growing fast, and how we take care of our clients is core to everything we build.

We're looking for someone who has spent years operating at the highest level of client service and brings the communication skills, instincts, and composure to match the clients we work with.

The Role

This is a senior individual contributor role. You will be the person our most important clients hear from. That means handling complex, long-cycle relationships across architects, interior designers, developers, and private clients working on significant projects.

You'll manage multiple active client relationships at once: understanding each client's preferences, their order cadence, and how they like to communicate. Tracking orders, anticipating needs, navigating custom specifications, and always responding with the clarity and authority that builds trust over time. You'll work directly alongside production and operations to keep commitments and resolve issues before they become problems.

The role is based at our Tribeca showroom, one of the most beautiful working environments in the city. You'll represent the product in person and in writing, to some of the most discerning clients in design.

What We're Looking For

  • 5+ years in a senior client-facing role. Luxury retail, fashion showrooms, hospitality, galleries, or similar high-touch environment.
  • Exceptional written communication. You write with precision and authority, and you know how to read what a client needs.
  • Proven ability to manage complexity: multiple clients, long lead times, custom specifications, and high expectations, simultaneously.
  • Composure and professionalism at the highest level. You've handled VIP clients and know what that actually requires.
  • Strong follow-through and organizational discipline. Nothing slips.
  • Comfort working directly with founders and senior leadership in a fast-moving environment.

What You Get

  • A senior role with real scope, working on projects that matter and clients who expect the best
  • Direct access to founders; your work will be seen and valued
  • A product you can be genuinely proud to represent, with a real story behind it
  • A company at an inflection point, growing significantly over the next 18 months

You've spent years learning how to take care of people at the highest level. We're building the place to do it.

Salary Range Annually
$100,000—$125,000 USD