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Claims Manager Jobs (NOW HIRING)

Responsibilities The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is ...

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The Property & Liability Claims Manager is responsible for the oversight, administration, and strategic management of property, general liability, automobile liability, and catastrophic claims. This ...

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WHAT YOU'LL BE DOING As Claims Manager, you will oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution. You will ...

Claims Manager

Waco, TX · On-site

$60K - $80K/yr

Claims Manager (Construction Industry) Location: Waco, TX | Work Type: On-Site, Full Time | Pay: $60,000 - $80,000/year Put Your Construction Knowledge to Work in a Role Where Your Expertise Matters.

CLAIMS MANAGER About Us Top trusted risk advisor and solution provider for personal and business insurance where we work together to create the ultimate experience. We educate, advocate, and protect ...

Manages within established budget of unit. * Collaborates with information services on system enhancements, providing documentation and justification for improvements to system for proper claims flow.

WHAT YOU'LL BE DOING As Claims Manager, you will oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution. You will ...

The Claims Manager is responsible for overseeing insurance claim processes from start to finish, ensuring accurate documentation, timely communication, and strong collaboration between operations ...

We're looking for a Claims Manager to join our Claims team to lead the claims team and serve as the subject-matter expert for our commercial insurance portfolio. You will be accountable for end-to ...

As a member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve ...

Claims Manager Location: Pasadena, CA Duration: 3+months Workers' Compensation manager oversees all activity related to workers' compensation claims including the development of successful ...

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Claims Manager information

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$35K

$87.9K

$139K

How much do claims manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What jobs in the US pay 300,000 a year?

Claims managers in the insurance industry can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles such as chief claims officer or senior insurance executives also typically reach or exceed this salary level. These positions often require strong analytical skills, industry knowledge, and management expertise.

Which claim adjusters make the most money?

Senior claims adjusters, especially those handling complex or high-value claims such as property or commercial claims, tend to earn the highest salaries in the claims adjusting field. Adjusters with specialized certifications, extensive experience, or who work for large insurance companies also typically earn more. Expertise in negotiation and claims management tools can further increase earning potential.

Is claims adjuster stressful?

A claims manager often finds the role stressful due to handling complex claims, meeting deadlines, and managing customer expectations. The job requires strong organizational skills and the ability to work under pressure, especially during high claim volumes or difficult cases.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a Claims Manager typically balance the demands of high case volumes with ensuring thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What are the key skills and qualifications needed to thrive as a Claims Manager, and why are they important?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a Claims Manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
What cities are hiring for Claims Manager jobs? Cities with the most Claims Manager job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Manager jobs? The top employers for Claims Manager jobs are:
What states have the most Claims Manager jobs? States with the most job openings for Claims Manager jobs include:
Infographic showing various Claims Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,861 per year, or $42.2 per hour.
Claims Manager

Claims Manager

Berkley

Jacksonville, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New


Job description

Company Details
Carolina Casualty is a member company of W. R. Berkley Corporation, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.
The company is an equal opportunity employer.
Responsibilities
The Commercial Bodily Injury Claims Manager provides leadership, guidance, and technical expertise to a team of bodily injury and liability claims professionals. This role is responsible for overseeing claim handling activities, supporting complex coverage and liability determinations, and ensuring the delivery of high-quality claim outcomes and exceptional customer service.
Key responsibilities include coaching and developing team members, creating and implementing training and professional development programs, providing technical consultation on coverage and claim-related issues, and assisting with problem resolution. The manager also collaborates with customers, business partners, and internal stakeholders to enhance customer experience, while leading and participating in strategic initiatives designed to improve operational effectiveness, drive continuous improvement, and support the evolving needs of the Claims organization.
Key Functionswill include but not be limited to:
  • Serve as a member of the Claims Leadership Team, contributing to the strategic direction, goals, and continuous improvement of the department.
  • Lead, mentor, and support a team of Commercial Bodily Injury Claims professionals handling non-litigated cases up to $250k, ensuring balanced workload distribution and operational effectiveness.
  • Participate in recruiting, interviewing, hiring, and onboarding claim professionals based on business needs.
  • Provide technical guidance and consultation on claims, helping adjusters resolve issues and achieve optimal claim outcomes.
  • Partner with cross-functional teams, including Underwriting, Actuarial, and other Claims functions, to identify trends, support best practices, and enhance business performance.
  • Promote excellence in claim handling by developing and reinforcing best practices, technical expertise, and regulatory compliance.
  • Oversee the department's claim inventory to ensure timely investigations, accurate coverage analysis, and sound liability determinations.
  • Monitor claim reserves to ensure appropriate exposure recognition and financial stewardship.
  • Ensure claims are evaluated, negotiated, and resolved effectively within established authority levels and organizational guidelines.
  • Drive the identification and pursuit of recovery opportunities.
  • Conduct regular claim quality reviews and audits, providing meaningful coaching, feedback, and development opportunities.
  • Strengthen team capabilities in negotiation, settlement evaluation, and dispute resolution.
  • Identify opportunities to improve operational efficiency by streamlining processes and leveraging automation where appropriate.
  • Support employee growth through career development planning, mentoring, and ongoing coaching conversations.
  • Conduct performance evaluations and provide constructive, timely, and actionable feedback to foster individual and team success.
  • Serve as a resource for customers and business partners, providing expert guidance and support in escalated or complex situations to ensure a positive customer experience.

Qualifications
Required Qualifications
  • Bachelor's degree. Insurance designations a plus.
  • Minimum of 5 years of Commercial Auto Bodily Injury claims experience, including meaningful exposure to trucking-related claims.
  • Minimum of 3 years of Bodily Injury leadership or management experience overseeing claims professionals or teams.
  • Strong understanding of commercial transportation and trucking operations; knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service requirements, and commercial transportation industry resources such as CABis preferred.
  • Demonstrated ability to analyze complex situations, exercise sound judgment, and make independent decisions that achieve positive business outcomes.
  • Proven problem-solving, negotiation, and conflict-resolution skills in a fast-paced claims environment.
  • Excellent verbal and written communication skills, with the ability to effectively interact with customers, claimants, attorneys, business partners, and internal stakeholders.

Preferred Competencies
  • Proven problem-solving, negotiation, and conflict-resolution skills in a fast-paced claims environment.
  • Excellent verbal and written communication skills, with the ability to effectively interact with customers, claimants, attorneys, business partners, and internal stakeholders.
  • Ability to thrive in a dynamic environment while managing multiple priorities.
  • Strong sense of urgency and commitment to delivering timely, high-quality results.
  • Adaptable and open to change, with a willingness to embrace new processes, technologies, and innovative ways of working.
  • Results-oriented mindset with a focus on accountability, ownership, and continuous improvement.
  • Collaborative leadership style with the ability to develop talent, motivate teams, and drive organizational success.
  • Customer-focused approach, combined with strong business acumen and a solutions-oriented perspective.

Education Requirement
  • Bachelors Degree

Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:
• Base Salary Range: $120,000 - $145,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Additional Requirements
Location: Jacksonville, FL or Cleveland, OH preferred; however, qualified remote candidates will also be considered.
Travel: Up to 15% of travel may be required.
Relocation Assistance: Available for candidates relocating to Jacksonville, FL or Cleveland, OH.
Sponsorship Details
Sponsorship not Offered for this Role