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Claims Manager Jobs in Calgary, AB (NOW HIRING)

GroupSource

Claims Adjudicator

Calgary, AB · Hybrid

CA$45K - CA$50K/yr

Claims Adjudicator Who We Are At GroupSource , we believe great work starts with a strong ... Organized - You can manage high-volume workloads while maintaining efficiency and focus.

BFL Canada

Claims Advisor - Real Estate

Calgary, AB · Hybrid

Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims. * Builds and maintains excellent working ...

BFL CANADA

Claims Advisor - Real Estate

Calgary, AB · Hybrid

Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims. * Builds and maintains excellent working ...

Wawanesa Insurance

Claims Technical Specialist

Calgary, AB · Hybrid

CA$90K - CA$110K/yr

Work with internal teams, legal counsel, external experts, vendors, and partners to align resources, manage expenses, and support strong claim outcomes. * Contribute to national claims initiatives ...

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Claims Manager information

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.
More about Claims Manager jobs

What are the most commonly searched types of Claims jobs in Calgary, AB?

The most popular types of Claims jobs in Calgary, AB are:

What job categories do people searching Claims Manager jobs in Calgary, AB look for?

The top searched job categories for Claims Manager jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Claims Manager jobs?

Cities near Calgary, AB with the most Claims Manager job openings:

Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Nights. Highlights an 77% In-person, 14% Hybrid, and 9% Remote job distribution.

Claims Manager, Casualty & Litigation

Northbridge Financial Corporation

Calgary, AB • Hybrid

CA$100K - CA$135K/yr

Full-time

Medical, Retirement

Posted 2 days ago

New

Job description

What it's like to be a Northbridge Claims Manager:

As a Claims Manager, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Casualty & Litigation Claims Managers work hard to provide support to our Claims unit and are the first line of conversation for the adjudication team. They are responsible for providing technical guidance, coaching and management of claims staff, ensuring efficient and prompt service in the investigation, analysis, and settlement of claims. They keep track of Key Performance Indicators and ensure that each claim is adjudicated in a timely and accurate manner.

Our Claims Managers are passionate about leading people; they continuously build and maintain engagement among the team. They have strong articulation and analytical skills, which make them effective communicators. Working in a collaborative leadership team, there is the opportunity for developing strategic initiatives which will allow our teams to stay on the forefront of new adjudicating methods.

We want your talent!

If you are great at:

  • Casualty & Litigation Claims Adjusting

  • Being patient, analytical, on top of having a problem-solving mindset

  • Managing a team of Claims Adjusters, coaching, training, and mentoring

You have:

  • Post-Secondary Education, ideally in an Insurance focused program or related program

  • Completed or working towards the CIP designation

  • Minimum 10 years of experience in the property and casualty industry

  • Minimum of 3-5 years of claims leadership/mentorship experience

  • Strong adjusting background with in-depth knowledge of CGL and Auto BI

  • Strong technical skills with MS Office Suite

  • Ability to clearly communicate with Claimants, Brokers, and Legal Counsel


We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're committed to pay transparency and fairness. The base salary range for this role is $100,000 - $135,000, which reflects the expected base pay - not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We're also open to candidates at different levels, so if this range doesn't quite match your expectations, don't let that hold you back - we'd still love to hear from you.

#LI-CD1

Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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