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Claims Associate Jobs (NOW HIRING)

Avalon Healthcare Solutions

Business Claims Associate

Tampa, FL · On-site

$16.75 - $22.75/hr

The Business Claims Associate will be a part of the Claims Operations Department and will report to the Claims Operations Supervisor. Responsibilities of the Claims Associate includes the submittal ...

UNITE HERE HEALTH

Claims Associate

Oak Brook, IL · On-site

$17.48 - $21.38/hr

The Claims Associate will key claims, handle incoming mail from various sources, upload and route work to the appropriate queues within the claims processing system. The Claims Associate is ...

Metis

P&C Claims Associate

Roanoke, VA · On-site

$15.50 - $21/hr

Join our team as a Property & Casualty Claims Associate! Our Organization We are a Roanoke-owned and operated company, looking for a Property & Casualty Claims Associate. We administer self-insurance ...

Avenica

Claims Associate

Dallas, TX · Hybrid

$25.94 - $27.14/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire Claims Associates across multiple locations. Open positions support either the Workers' Compensation (WC) or Auto ...

BCForward

Claims Associate (Portuguese)

Seven Hills, OH · On-site

$20/hr

Claims Associate - Consumer Location: Seven Hills, OH 44131 (Remote) Duration: 7+ Months of contract with possible extension Pay Rate: $20.00/hr. on W2 Shift Timings: Mon - Fri, 8am - 4:30pm EST.

Avenica

Claims Associate

Glen Allen, VA · Hybrid

$25.94/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica

Claims Associate

Phoenix, AZ · Hybrid

$25.94 - $27.14/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire Claims Associates across multiple locations. Open positions support either the Workers' Compensation (WC) or Auto ...

Avenica

Claims Associate

Glen Allen, VA

$25.94/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica

Claims Associate

Tampa, FL

$16.75 - $22.75/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire Claims Associates across multiple locations. Open positions support either the Workers' Compensation (WC) or Auto ...

Avenica

Claims Associate

Tampa, FL · Hybrid

$25.94 - $27.14/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire Claims Associates across multiple locations. Open positions support either the Workers' Compensation (WC) or Auto ...

Metis

WC Claims Associate

Roanoke, VA · On-site

$15.50 - $21/hr

We are currently hiring a Workers' Compensation Claims Associate to join our Roanoke owned and operated organization. In this role, you'll be part of a team that administers self-insurance risk pools ...

Avenica

Claims Associate

Dallas, TX

$17.50 - $23.75/hr

Avenica has partnered with our customer--an industry-leading insurance group--to hire Claims Associates across multiple locations. Open positions support either the Workers' Compensation (WC) or Auto ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
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Claims Associate jobs near you

Claims Associate I

Stellar Human Resource Services LLC

Miami, FL

$17 - $23/hr

Full-time

Posted 8 days ago

Job description

Company: Stellar Public Adjusting Services

Job Title: Claims Associate I
Location: Miami
Department: Claims
Reports To: Claims Manager

Job Summary:

The Claims Associate I plays a critical support role in the Claims Department by handling administrative tasks, managing documentation, scheduling activities, and assisting Claims Associate II to ensure that files are complete, organized, and moving forward efficiently. This is an entry-level to mid-level role designed for individuals who are detail-oriented, organized, and eager to grow within the public adjusting field.

Key Responsibilities:

1. Administrative Support

  • Assist Claims Associate II in organizing and maintaining claim files.
  • Upload and tag documents (e.g., policies, estimates, inspection photos, invoices) to the Fila Management system.
  • Prepare standard forms and letters such as notices of representation, follow-up requests, and scheduling confirmations.

2. File Organization & Data Entry

  • Ensure that claim notes, communications, and documents are filed under the correct categories and associated with the correct contacts.
  • Assist with updating claim status fields, deadlines, and task lists in the File Management system.

3. Client Follow-Up & Requests

  • Make courtesy calls or send emails to gather missing documents (e.g., receipts, invoices, signed contracts).
  • Assist in answering basic client questions or routing them to the appropriate Claims Associate II.

4. Internal Collaboration

  • Support multiple Claims Associate II or a specific team depending on the workload.
  • Coordinate with the Scheduling team to ensure inspection appointments with clients, carriers, contractors, and adjusters are completed.
  • Follow up after inspections to ensure reports and photos are received and filed.
  • Coordinate with the Estimating and Field Teams to obtain supporting documentation for supplements or new claims.

5. Compliance & Checklist Monitoring

  • Help ensure claim files meet internal checklist requirements before submission to the Public Adjuster or other internal departments.
  • Flag incomplete files or missing documents to Claims Associate II and team leads.
  • Monitor deadlines for responses, supplemental submissions, and inspection scheduling.

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