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Claims Associate Jobs (NOW HIRING)

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned.

Jarrett Industries

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned.

Jarrett

Claims Associate

Orrville, OH

$16.75 - $22.50/hr

Claims Associate Employment Type: Full-time, In-Person Location: Orrville, OH Job Category: Claims Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned.

Key Risk

Claims Operations Associate

High Point, NC · On-site

$16.25 - $22/hr

Claims Associate Key Risk is looking for an enthusiastic Claims Associate professional who will be responsible for the management of low exposure workers' compensation claims. The Claims Associate ...

Health Advocate Solutions

Claims Associate

$18.25 - $24.50/hr

As a Claims Associate, you'll do more than resolve billing issues-you'll be a trusted resource for members, helping them understand their benefits, navigate complex claims, and find resolutions. Your ...

Health Advocate, Inc.

Claims Associate

$18.25 - $24.50/hr

As a Claims Associate, you'll do more than resolve billing issues-you'll be a trusted resource for members, helping them understand their benefits, navigate complex claims, and find resolutions. Your ...

Mindlance

Claims Associate - Consumer

$18.25 - $24.50/hr

Claims Associate - Consumer Position: Claims Associate - Consumer (VAIL Refund Specialist) Start Date: 08/17/26 End Date: 03/27/27 for now, but continuously evaluated based on business need and ...

Chubb

ESIS Claims Associate

Tampa, FL · On-site

$16.25 - $21.75/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance ...

Chubb

ESIS Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance ...

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance services ...

Chubb

ESIS Claims Associate

Buffalo, NY · On-site

$17.25 - $23.25/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance ...

Sedgwick

Claims Associate Liability

$18.25 - $24.50/hr

Claims Associate Liability To analyze reported lower-level general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
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What states have the most Claims Associate jobs?

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The top searched job categories for Claims Associate jobs are:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate I

Miami, FL

Stellar Human Resource Services LLC
See more jobs at Stellar Human Resource Services LLCexternal

$17 - $23/hr

Full-time

Re-posted 29 days ago

Job description

Company: Stellar Public Adjusting Services

Job Title: Claims Associate I
Location: Miami
Department: Claims
Reports To: Claims Manager

Job Summary:

The Claims Associate I plays a critical support role in the Claims Department by handling administrative tasks, managing documentation, scheduling activities, and assisting Claims Associate II to ensure that files are complete, organized, and moving forward efficiently. This is an entry-level to mid-level role designed for individuals who are detail-oriented, organized, and eager to grow within the public adjusting field.

Key Responsibilities:

1. Administrative Support

  • Assist Claims Associate II in organizing and maintaining claim files.
  • Upload and tag documents (e.g., policies, estimates, inspection photos, invoices) to the Fila Management system.
  • Prepare standard forms and letters such as notices of representation, follow-up requests, and scheduling confirmations.

2. File Organization & Data Entry

  • Ensure that claim notes, communications, and documents are filed under the correct categories and associated with the correct contacts.
  • Assist with updating claim status fields, deadlines, and task lists in the File Management system.

3. Client Follow-Up & Requests

  • Make courtesy calls or send emails to gather missing documents (e.g., receipts, invoices, signed contracts).
  • Assist in answering basic client questions or routing them to the appropriate Claims Associate II.

4. Internal Collaboration

  • Support multiple Claims Associate II or a specific team depending on the workload.
  • Coordinate with the Scheduling team to ensure inspection appointments with clients, carriers, contractors, and adjusters are completed.
  • Follow up after inspections to ensure reports and photos are received and filed.
  • Coordinate with the Estimating and Field Teams to obtain supporting documentation for supplements or new claims.

5. Compliance & Checklist Monitoring

  • Help ensure claim files meet internal checklist requirements before submission to the Public Adjuster or other internal departments.
  • Flag incomplete files or missing documents to Claims Associate II and team leads.
  • Monitor deadlines for responses, supplemental submissions, and inspection scheduling.

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