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Claims Associate Jobs (NOW HIRING)

eTeam

Claims Associate - Consumer

$18.25 - $24.50/hr

Claims Associate - Consumer (VAIL Refund Specialist) Location: Remote Duration: 7 months contract with possibility of extension Primary Purpose: Starting Monday August 17th, 2026 Monday through ...

Chubb

ESIS Claims Associate

Dallas, TX · On-site

$50 - $70/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands‑on ...

W Services Group

Claims Associate - (Onsite)

Hauppauge, NY · On-site

$18 - $24.25/hr

The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role ...

NRECA

Dental Claims Associate

Lincoln, NE · On-site

$49K - $58K/yr

Dental Claims Associate Location: Lincoln, Nebraska Join a Mission-Driven Organization We're seeking someone who is detail-oriented, adaptable, and passionate about customer service to join our ...

Distro

Unemployment Claims Associate

Cincinnati, OH · On-site

$23 - $25/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
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Claims Associate jobs near you
Infographic showing various Claims Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate - Consumer

eTeam

Remote

$18.25 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Claims Associate – Consumer (VAIL Refund Specialist)

Location: Remote

Duration: 7 months contract with possibility of extension

Primary Purpose: Starting Monday August 17th, 2026 Monday through Friday 8:00 am-5:00 pm ET (assuming a 1-hour, unpaid lunch) 2-week training 8.5-hour total shift including a 30-minute, unpaid lunch (8-hour workday) Rep will work their standard schedule Monday through Friday (40-hour workweek)

The position is remote. We prefer they be on Eastern or Central time zone. Equipment will be provided (desktop, monitors, keyboard, mouse, headset, cables) but they may need to use a personal device to attend at the start of training. This will depend on arrival of equipment. Must have high-speed, broadband internet service with the following speeds. Internet plan with Download speed: 25 MB/sec Internet Upload speed: 8 MB/sec Must be able to have client computer plug directly into the router within their home. Must not work over WIFI connection in their home regardless of upload or download speed.

Pre Screening Questions Have you ever worked in a high-volume, fast-paced claims processing environment before? If yes, please provide some details of your experience (volume and type of claims worked, specific goals, responsibilities for review and documentation, etc.)? What experience do you have working from home? How comfortable are you using the elements of Microsoft Office and using multiple systems at once? Can you give examples from your experience? What do you like/dislike about your current work environment? Have you worked with client before? Provide name of manager, duration, reason behind leaving

Education & Licensing High school diploma or GED required. They do not need to be licensed. One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred. Candidates need to be quick decision makers and be able to work in fast paced environment. Skills & Knowledge Knowledge of first party property and casualty claim adjudication as applicable to line of business Good oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Good organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies

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