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Claims Associate Jobs (NOW HIRING)

Distro

Unemployment Claims Associate

Cincinnati, OH · On-site

$23 - $25/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Sedgwick

Claims Associate Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Chubb

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Distro

Unemployment Claims Associate

Chandler, AZ · On-site

$22.81 - $24.61/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Distro

Unemployment Claims Associate

Chandler, AZ

$22.81 - $24.61/hr

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and ...

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$47K - $67K/yr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Chubb

ESIS Claims Associate

Chatsworth, CA

$18.25 - $24.50/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers' compensation claims desk. This temp-to-hire program is designed to include hands-on ...

Metis

Workers' Compensation Claims Associate

Roanoke, VA · On-site

$19.75 - $22.50/hr

If so, we invite you to join our team as a Workers' Compensation Claims Associate . In this role, you'll play a key part in managing claim details and delivering exceptional service. Metis is a ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Associate ...

Related

Claims Associate, Risk Management

Manhattan, NY · On-site

$120K - $140K/yr

Responsibilities We are looking for a Claims Associate who will assist in the administration and documentation of the property, casualty, workers' compensation and financial/executive risk claims for ...

Prime, Inc.

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

... associate to remain committed to reaching the pinnacle of their inherent potential. Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.

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How much do claims associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What cities are hiring for Claims Associate jobs? Cities with the most Claims Associate job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Associate jobs? The top employers for Claims Associate jobs are:
What states have the most Claims Associate jobs? States with the most job openings for Claims Associate jobs include:
What job categories do people searching Claims Associate jobs look for? The top searched job categories for Claims Associate jobs are:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Unemployment Claims Associate

Distro

Cincinnati, OH • On-site

$23 - $25/hr

Full-time

Posted 19 days ago

Job description

Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and compliance.
Compensation $22.81 to $24.61 / Hour
Essential Duties and Responsibilities Manage and respond to assigned unemployment claims within required deadlines. Collaborate with designated client contacts on matters related to unemployment claims. Communicate with internal teams to address unemployment-related issues and ensure client satisfaction. Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance. Respond to inquiries from state agencies promptly and professionally. Participate in the unemployment call queue, striving for single-call resolution to meet organizational goals. Monitor and manage the unemployment email inbox. Review and address state portal correspondence as assigned. Maintain accurate client data within unemployment tracking software. Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities A strong drive to deliver exceptional client support to both external and internal customers. A flexible, positive attitude, and a dedicated team player and collaborator. Strong organizational skills, attention to detail, and follow-through. Ability to communicate clearly, concisely, and proactively, both verbally and in writing. Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms. Drive to learn, grow, and contribute to the overall success of the company. Ability to thrive in a modern, collaborative international environment, effectively using video conferencing, chat, email, and phone to maintain strong team communication. Education & Experience High school diploma or equivalent combination of experience, skills, education (including other relevant non- traditional degree programs, certifications, or job training programs) preferred. Prior work experience in an office environment is preferred by not required. Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Experience with the following systems is preferred (Adobe Acrobat, HRIS, CRM).
 
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