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Initial Loss Reporting Claims Associate Jobs (NOW HIRING)

UNITE HERE HEALTH

Claims Associate

Oak Brook, IL · On-site

$17.48 - $21.38/hr

Monitors inventory aging reports to insure claims are processed within time requirements. Processes ... This means you are responsible for initial training in office, plus approx. one day a week in ...

Metis

P&C Claims Associate

Roanoke, VA · On-site

$15.50 - $21/hr

Join our team as a Property & Casualty Claims Associate! Our Organization We are a Roanoke-owned ... Benefits * 37.5-hour work week with a Hybrid schedule option, after initial training. * 401(k) with ...

Allstate

OR

$68.50K - $117.70K/yr

We are seeking detailoriented professionals to join our team as PIP Claims Adjuster Associates ... Loss, Initial Handler, Extended Handler, etc.) #LI-LS2 Skills Case Management, Claims ...

Axis Services

E&S Property Claims Associate

Princeton, NJ · Hybrid

$92.50K/yr

As a direct report to the Team Leader of North America Property Claims, the successful candidate ... Triaging of first notification of loss, efficiently utilizing an established network of service ...

AXIS Capital

E&S Property Claims Associate

Red Bank, NJ · Hybrid

$92.50K/yr

As a direct report to the Team Leader of North America Property Claims, the successful candidate ... Triaging of first notification of loss, efficiently utilizing an established network of service ...

AXIS Capital

E&S Property Claims Associate

Red Bank, NJ · Hybrid

$55K - $92.50K/yr

As a direct report to the Team Leader of North America Property Claims, the successful candidate ... Triaging of first notification of loss, efficiently utilizing an established network of service ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the ...

Axis Services

E&S Property Claims Associate

Red Bank, NJ · Hybrid

$92.50K/yr

As a direct report to the Team Leader of North America Property Claims, the successful candidate ... Triaging of first notification of loss, efficiently utilizing an established network of service ...

Axis

E&S Property Claims Associate

Manhattan, NY · Hybrid

$92.50K/yr

As a direct report to the Team Leader of North America Property Claims, the successful candidate ... Triaging of first notification of loss, efficiently utilizing an established network of service ...

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How much do initial loss reporting claims associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for initial loss reporting claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Initial Loss Reporting Claims Associate, and why are they important?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an Initial Loss Reporting Claims Associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What does an Initial Loss Reporting Claims Associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

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What cities are hiring for Initial Loss Reporting Claims Associate jobs? Cities with the most Initial Loss Reporting Claims Associate job openings:
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What job categories do people searching Initial Loss Reporting Claims Associate jobs look for? The top searched job categories for Initial Loss Reporting Claims Associate jobs are:
Initial Loss Reporting Claims Associate jobs near you
Infographic showing various Initial Loss Reporting Claims Associate job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 22% Part Time, 1% Temporary, and 9% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.
Loss Reporting Representative

Loss Reporting Representative

Armed Forces Insurance

Leavenworth, KS • On-site

$38K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Loss Reporting Representative
Starting Pay $38k - $44k, depending on experience
Hours are 9:00am to 5:30pm
Our Company:
Since 1887, Armed Forces Insurance (AFI) has existed with a single, unwavering purpose: To protect the people who protect our nation. For more than 130 years, we’ve provided home insurance, renter insurance and auto insurance and much more to our members. We proudly serve active, retired and former military personnel, their families and civilian Department of Defense employees.
AFI is a family friendly organization offering competitive compensation, an outstanding work environment and great benefits. AFI is headquartered in Leavenworth, Kansas approximately 25 minutes from the Legends.
SUMMARY
Responds to incoming telephone, email, or written notification of loss. Performs duties as directed in connection with reviewing and processing of notification of loss documentation. Provides claims status updates to policyholders as requested throughout the claims adjudication cycle.
KEY ACCOUNTABILITIES
  • Receiving, recording, and distribution of incoming loss notification correspondence to appropriate unit staff
  • Performs accurate and timely processing associated with loss notification and assignment of claims
  • Provides status updates to policyholders via telephone, email, or written correspondence pending claim settlement
ESSENTIAL FUNCTIONS
  • Receives, logs, and forwards to assigned staff/independent adjuster incoming information from policyholders related to new loss reports
  • Creates and distributes required documentation (both system and hard-copy) relating to pending claims. Obtains police/fire reports, weather reports, and other information relevant to the circumstances of the potential claim
  • Contacts other outside parties (mortgage companies, adjusters, policyholders, etc.) as necessary to obtain information required to complete claim processing activities
  • Contacts, or responds to contacts from, claimants and other outside parties to provide accurate and timely status updates during the claim settlement process
  • Ability to be at work regularly and on time
  • Performs other duties as assigned in support of the unit and company objectives
QUALIFICATIONS
EDUCATION
High School Diploma or GED
EXPERIENCE
  • Two years of customer service experience in a financial services environment, or one year of clerical support/processing experience with AFI
    • Associates Degree may be substituted for this requirement
LANGUAGE SKILLS
  • Competent written communications skills
  • Excellent verbal communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
  • Ability to communicate telephonically moderately complex insurance terminology to policyholders in a clear and concise manner
  • General knowledge of MS Outlook and Word
  • Keyboard skills of at least 30wpm
  • Ability to learn to utilize AFI’s computer systems for data access and entry
MATHEMATICAL SKILLS
  • Ability to perform basic math functions to include calculation of percentages and ratios
REASONING ABILITY
  • Ability to quickly gather facts and information needed to determine appropriate action policyholder requests
  • Demonstrates sound judgment and decision-making skills
  • Ability to accomplish work according to established priorities and procedures
PROFESSIONAL CERTIFICATIONS, LICENSES, REGISTRATIONS
  • Successful completion within 90 days of standardized training in Principals of Insurance, Dwelling Coverages, and Homeowner Coverages*
*if incumbent did not have prior experience in a position with this requirement
PHYSICAL DEMANDS / WORK ENVIRONMENT
The work is primarily sedentary. The employee will generally be seated to perform the work, but will also do some walking, standing, bending, and carrying of light items (less than 10 lbs.).The noise level of the work is low. The area is adequately lighted, heated, and ventilated. Incumbent must be able to work a flexible schedule and overtime as required.
We’ve got you covered…
  • Full benefits package including health, dental, vision, life amp; disability insurance including an employee assistance program (EAP)
  • 401(k) including employer match amp; safe harbor contributions
  • Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
  • We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
  • Volunteering and community engagement opportunities

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