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Worker's Compensation Claims Assistant Under general direction, ensures timely processing of workers' compensation claims; evaluates accident reports to determine accuracy and completeness and to ...

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How much do workers compensation claims assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for workers compensation claims assistant in the United States is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.69 per hour, depending on experience, location, and employer.

What is a workers compensation claims assistant?

A Workers Compensation Claims Assistant provides administrative support to claims adjusters and examiners in managing workers' compensation claims. They help gather and organize documentation, communicate with claimants, medical providers, and employers, and ensure compliance with company policies and legal regulations. Their role is crucial in maintaining accurate claim records and facilitating timely claim processing.

What are the typical daily responsibilities of a workers compensation claims assistant?

As a Workers Compensation Claims Assistant, your day typically involves processing incoming claims documentation, maintaining accurate case files, and communicating with claimants, healthcare providers, and insurance adjusters to gather or verify information. You'll often assist with data entry, scheduling medical appointments, and tracking the progress of claims to ensure deadlines are met. Collaboration with claims examiners and other team members is common to help resolve issues promptly and keep cases moving forward. This role supports the efficient functioning of the claims department and helps ensure that injured workers receive timely service.

What are the key skills and qualifications needed to thrive in a workers compensation claims assistant position?

Success as a Workers Compensation Claims Assistant requires strong organizational skills, attention to detail, and a basic understanding of workers compensation laws and insurance practices, usually supported by a high school diploma or equivalent. Familiarity with claims management software, document imaging systems, and Microsoft Office Suite is often needed, and some employers may value prior experience or certification in claims handling. Excellent communication, empathy, and problem-solving skills help you interact professionally with claimants, providers, and internal teams. These abilities ensure accurate processing of claims, efficient workflow, and positive experiences for all stakeholders involved.

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Workers Compensation Claims Assistant jobs near you
Infographic showing various Workers Compensation Claims Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,061 per year, or $26.5 per hour.

Workers' Compensation Claims Assistant

FirstHealth of the Carolinas, Inc.

Pinehurst, NC

Full-time

Re-posted 10 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area's only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare. 

Ready to take your career to the next level?FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years. 

As a Workers' Compensation Claims Assistant, you will be responsible for investigating and managing claims related to Workers' Compensation. This includes handling claims of medium exposure and complexity, analyzing claims data, and serving as a resource for Third-Party Administrators. You will also review and resolve billing issues to ensure accurate payments.

Responsibilities
  • Investigate potential Workers' Compensation claims.
  • Manage claims with medium exposure and complexity.
  • Analyze Workers' Compensation claims data.
  • Support Third-Party Administrators with claims guidance.
  • Review and resolve Workers' Compensation billing issues.
Qualifications
  • Preferred: Bachelor's degree in a business or professional field.
  • Experience: 3-5 years in healthcare loss prevention, claims management, or a comparable field.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

Employment Type: FULL_TIME

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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