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How much do workers compensation claims assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for workers compensation claims assistant in the United States is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.69 per hour, depending on experience, location, and employer.

What is a workers compensation claims assistant?

A Workers Compensation Claims Assistant provides administrative support to claims adjusters and examiners in managing workers' compensation claims. They help gather and organize documentation, communicate with claimants, medical providers, and employers, and ensure compliance with company policies and legal regulations. Their role is crucial in maintaining accurate claim records and facilitating timely claim processing.

What are the typical daily responsibilities of a workers compensation claims assistant?

As a Workers Compensation Claims Assistant, your day typically involves processing incoming claims documentation, maintaining accurate case files, and communicating with claimants, healthcare providers, and insurance adjusters to gather or verify information. You'll often assist with data entry, scheduling medical appointments, and tracking the progress of claims to ensure deadlines are met. Collaboration with claims examiners and other team members is common to help resolve issues promptly and keep cases moving forward. This role supports the efficient functioning of the claims department and helps ensure that injured workers receive timely service.

What are the key skills and qualifications needed to thrive in a workers compensation claims assistant position?

Success as a Workers Compensation Claims Assistant requires strong organizational skills, attention to detail, and a basic understanding of workers compensation laws and insurance practices, usually supported by a high school diploma or equivalent. Familiarity with claims management software, document imaging systems, and Microsoft Office Suite is often needed, and some employers may value prior experience or certification in claims handling. Excellent communication, empathy, and problem-solving skills help you interact professionally with claimants, providers, and internal teams. These abilities ensure accurate processing of claims, efficient workflow, and positive experiences for all stakeholders involved.

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Workers Compensation Claims Assistant jobs near you
Infographic showing various Workers Compensation Claims Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,061 per year, or $26.5 per hour.

Workers Compensation Claims Assistant I

Intercare Holdings Insurance Services, Inc.

Rocklin, CA • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
AvonRisk is the nation's leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers' compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we're a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction-not increase volume-and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you're part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.
Summary:
Reports directly to the unit Claims Supervisor but takes primary direction for the assigned Claims Specialist(s). Responsible for providing clerical operations support to assigned Claims Specialist(s).
Essential Duties and Responsibilities:
  • Prepares new claims files
  • Calculates TTD, Wage Loss, VRMA and PD benefits
  • Issues compensation payments on diary schedule
  • Issues Benefit Notices
  • Doctor status calls and Employee/Employer contact calls
  • Employer contact calls to confirm light duty/modifies work
  • Works closely with Claims Specialist to complete clerical assignments
  • Prepares litigation documents such as C&R, Stipulations, Answers, etc
  • Prepares rehabilitation forms for filing with the rehabilitation unit
  • Handle calls from providers inquiring about unpaid bills and bill related questions
  • Review Mail and process direct pays bills such as Mileage Reimbursement
  • File and Serve duties (as needed)
  • Notepad documentation in Portal

Requirements
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Team Work - Supports everyone's efforts to succeed.

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); or 1-2 years related experience and/or training; or equivalent combination of education and experience.
Salary Range:
$18.00 - $21.00
The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate's experience, qualifications, skill set, and work location.
Benefits:
We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including:
  • Comprehensive medical, dental, and vision benefits
  • Company contributions to HSA and FSA plans
  • Employer paid life and disability insurance
  • 401(k) with company match
  • Paid time off (PTO) and company paid holidays
  • Learning and development opportunities that support real career advancement
  • Employee assistance resources and a supportive culture that values balance and wellbeing

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.

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