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Workers Compensation Claims Assistant Jobs in Indiana

Great American Insurance Group

$110K - $120K/yr

Your role would be to investigate and adjust workers' compensation claims with high potential exposure. We take an extremely aggressive and proactive approach to claims adjusting and are looking for ...

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Workers Compensation Claims Assistant information

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$12

$25

$42

How much do workers compensation claims assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for workers compensation claims assistant in Indiana is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.11 per hour, depending on experience, location, and employer.

What is a workers compensation claims assistant?

A Workers Compensation Claims Assistant provides administrative support to claims adjusters and examiners in managing workers' compensation claims. They help gather and organize documentation, communicate with claimants, medical providers, and employers, and ensure compliance with company policies and legal regulations. Their role is crucial in maintaining accurate claim records and facilitating timely claim processing.

What are the typical daily responsibilities of a workers compensation claims assistant?

As a Workers Compensation Claims Assistant, your day typically involves processing incoming claims documentation, maintaining accurate case files, and communicating with claimants, healthcare providers, and insurance adjusters to gather or verify information. You'll often assist with data entry, scheduling medical appointments, and tracking the progress of claims to ensure deadlines are met. Collaboration with claims examiners and other team members is common to help resolve issues promptly and keep cases moving forward. This role supports the efficient functioning of the claims department and helps ensure that injured workers receive timely service.

What are the key skills and qualifications needed to thrive in a workers compensation claims assistant position?

Success as a Workers Compensation Claims Assistant requires strong organizational skills, attention to detail, and a basic understanding of workers compensation laws and insurance practices, usually supported by a high school diploma or equivalent. Familiarity with claims management software, document imaging systems, and Microsoft Office Suite is often needed, and some employers may value prior experience or certification in claims handling. Excellent communication, empathy, and problem-solving skills help you interact professionally with claimants, providers, and internal teams. These abilities ensure accurate processing of claims, efficient workflow, and positive experiences for all stakeholders involved.

What are popular job titles related to Workers Compensation Claims Assistant jobs in Indiana?

For Workers Compensation Claims Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Claims Assistant jobs in Indiana look for?

The top searched job categories for Workers Compensation Claims Assistant jobs in Indiana are:

What cities in Indiana are hiring for Workers Compensation Claims Assistant jobs?

Cities in Indiana with the most Workers Compensation Claims Assistant job openings:

Workers Compensation Claims Assistant jobs near you
Infographic showing various Workers Compensation Claims Assistant job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $52,394 per year, or $25.2 per hour.

Sr Workers Compensation Claims Analyst III

Indianapolis, IN

Indiana Farm Bureau Insurance
Insurance Services • 1 - 5K employees

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Great coworkers

People enjoy working here

Good employer

Learn more about Indiana Farm Bureau Insuranceexternal

Full-time

Posted 4 days ago

Job description

Primary Responsibilities:

  •   Independently investigate, evaluate, negotiate, manage, and resolve complex workers' compensation claims in a good faith manner..          
  • Serve as a subject matter expert for workers' compensation regulations, claim handling best practices, and emerging industry trends.
  •  Analyze medical, legal, vocational, and financial information to determine reserves, compensability, liability exposure, and settlement opportunities.         
  • Provides recommendations to management regarding litigation, settlement authority, and risk mitigation.
  • Partner with legal counsel, medical providers, third-party administrators, brokers, and regulatory agencies to facilitate claim resolution.
  • Perform quality reviews and audits of claim files to ensure consistency, compliance, and adherence to organizational standards.
  • Act as a mentor and resource for Claims Analysts I and II, providing coaching, knowledge transfer, and claims guidance.
  • Lead special projects, process improvement initiatives, and cross-functional efforts related to workers' compensation operations.
  • Maintain accurate documentation and timely claim handling activities in accordance with company standards and jurisdictional requirements.
  • Demonstrates advanced proficiency in leveraging emerging technologies, automation tools, and AI resources to optimize claim handling operations, drive process improvements, and elevate customer service outcomes.         
  • Serves as a resource to others by promoting technology adoption, identifying innovative solutions, and influencing best practices that improve efficiency, accuracy, and organizational performance.

Knowledge and Requirements:

  •  High School Diploma or GED required. Bachelor's degree in Business, Risk Management, Insurance, Human Resources, or related field preferred.
  • Minimum 5+ years of workers' compensation claims handling experience.        
  • Demonstrated experience handling complex, litigated, and high-exposure workers' compensation claims.
  • Advanced knowledge of workers' compensation laws, regulations, and claims practices across multiple jurisdictions.
  • Proven ability to independently manage large claim inventories and complex investigations.
  • Strong analytical, negotiation, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Advanced proficiency with claims management systems and Microsoft Office applications.
  • Ability to exercise sound judgment and discretion in sensitive situations.
  • Travel as needed to customer locations, hearings, mediations, or claim-related meetings.
  • Associate in Claims (AIC), CPCU, ARM, WCP, or other industry designation preferred.

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About Indiana Farm Bureau

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Whatever you picture an insurance career to be like, leave it all behind. At Indiana Farm Bureau Insurance, it's more than you ever imagined.

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

New Palestine, IN, US

Year founded

1934

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Hours and flexibility

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