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Claims Director Jobs in Indiana (NOW HIRING)

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

Direct policyholders what policy and insuring agreement may be triggered, the policy reporting requirements, policy conditions and exclusions and deductibles. * Manage the Bond Claims inbox, triage ...

Brotherhood Mutual

Claims Attorney

Fort Wayne, IN · On-site

Responsible to advise claims and other company personnel on legal issues relating to claims; communicate legal information to internal and external contacts as directed. Complete assigned legal ...

Brotherhood Mutual

Claims Attorney

Fort Wayne, IN · On-site

Responsible to advise claims and other company personnel on legal issues relating to claims; communicate legal information to internal and external contacts as directed. Complete assigned legal ...

The MJ Companies

Commercial Claims Leader

Carmel, IN · On-site

ESSENTIAL FUNCTIONS Claims Function Leadership + Responsible for all aspects of hiring, training, mentoring, and professional development of direct reports. + Maintain a high performing, engaged, and ...

The MJ Companies

Commercial Claims Leader

Carmel, IN

ESSENTIAL FUNCTIONS Claims Function Leadership + Responsible for all aspects of hiring, training, mentoring, and professional development of direct reports. + Maintain a high performing, engaged, and ...

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Claims Director information

See Indiana salary details

$79.5K

$120.7K

$169.4K

How much do claims director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for claims director in Indiana is $120,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,400.00 and $134,200.00 per year, depending on experience, location, and employer.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.
More about Claims Director jobs

What are the most commonly searched types of Claims jobs in Indiana?

The most popular types of Claims jobs in Indiana are:

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For Claims Director jobs in Indiana, the most frequently searched job titles are:

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The top searched job categories for Claims Director jobs in Indiana are:

What cities in Indiana are hiring for Claims Director jobs?

Cities in Indiana with the most Claims Director job openings:

Claims Director jobs near you
Infographic showing various Claims Director job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $120,733 per year, or $58 per hour.

Director of Claims

Professional Transportation Inc

Evansville, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Professional Transportation Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

360th of 364 rated logistics

Job description

Description

NOW HIRING - Director of Claims

About PTI - Where the RIGHT way is the SAFE way:

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. 

 About the Role

Professional Transportation, Inc. (PTI) is seeking an experienced Director of Claims to lead our Claims Management Program and help reduce risk and control claim-related costs.

This position oversees FELA, non-FELA casualty, and workers' compensation claims, including litigation strategy and settlement coordination. The Director partners closely with senior leadership, legal counsel, insurance carriers, third-party administrators, railroad customers, and internal teams and supervises approximately two direct reports.


What You'll Do
  • Manage litigated FELA and non-FELA casualty claims from initial filing through resolution.
  • Develop claim and litigation strategies in partnership with outside counsel, insurance carriers, railroad customers, and internal stakeholders.
  • Select and manage outside counsel and other claim-related vendors.
  • Oversee discovery, investigations, surveillance, mediations, trials, appeals, and other litigation activities.
  • Evaluate claim exposure and coordinate settlement strategies and authority with PTI leadership.
  • Review legal expenses and outside counsel billing to ensure appropriate cost management.
  • Oversee the reporting, investigation, and resolution of workers' compensation claims.
  • Manage workers' compensation litigation, subrogation efforts, and quarterly reserve reviews.
  • Develop and improve claims policies, procedures, and best practices.
  • Monitor claim trends, case law, and regulatory changes to identify potential risks and opportunities.
  • Partner with PTI's Risk, Safety, and Leadership Teams to develop strategies that reduce claims and organizational risk.
  • Provide claims-related guidance and education to leaders and employees.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.


Why Join PTI?

  • Multiple health plan options, including medical, dental, vision, and supplemental      insurance
  • Paid vacation, sick time, and holiday pay, with overtime opportunities
  • 401(K) retirement plan for your future
  • Discounted cell phone plans with Verizon and AT&T
  • Free Planet Fitness membership (Evansville, Henderson, Owensboro locations)
  • Room for advancement within a rapidly expanding company

Requirements

Our ideal candidate would have:


Education:

  • Bachelor's degree is minimally required, in a related field is preferred

Experience:

  • Minimum of five (5) years of experience in risk management, claims adjusting or claims management, safety, or a related field is required.
  • Experience in the railroad industry is preferred.

Other Knowledge, Skills, Abilities & Competencies:

  • Excellent oral and written communication skills.
  • Proficiency with Microsoft Word and Excel.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Self-motivated, adaptable, and able to work independently with sound judgment.
  • Proactive leadership and management style with the ability to collaborate effectively across departments.
  • Ability to obtain and maintain any state-required adjuster's license.


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