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Claims Assistant Jobs in Indiana (NOW HIRING)

Allied Solutions

Claims Assistant

Carmel, IN · On-site

$18.50 - $23.50/hr

Claims Assistant The Claims Assistant is an entry level position that partners with the Claims and Recovery Department providing front line administrative and general office support. Ideal candidates ...

STI

Claims Representative

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

Manages training for account managers and administrative assistants on claims inbox. Management of Claims * Manage loss scenarios with financial institutions and Risk Management Dept. * Review and ...

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

Manages training for account managers and administrative assistants on claims inbox. Management of Claims * Manage loss scenarios with financial institutions and Risk Management Dept. * Review and ...

The MJ Companies

Claims Consultant

Carmel, IN

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

Allied Solutions LLC

Bond Claims Agent

Carmel, IN

Manages training for account managers and administrative assistants on claims inbox. Management of Claims * Manage loss scenarios with financial institutions and Risk Management Dept. * Review and ...

The MJ Companies

Claims Consultant

Carmel, IN · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

STI

Claims Representative - IN

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

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Claims Assistant information

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$13

$20

$26

How much do claims assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for claims assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Indiana? The most popular types of Claims jobs in Indiana are:
What are popular job titles related to Claims Assistant jobs in Indiana? For Claims Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Indiana look for? The top searched job categories for Claims Assistant jobs in Indiana are:
What cities in Indiana are hiring for Claims Assistant jobs? Cities in Indiana with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Claims Assistant

Allied Solutions

Carmel, IN • On-site

$18.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

180th of 301 rated insurance

Job description

Claims Assistant

The Claims Assistant is an entry level position that partners with the Claims and Recovery Department providing front line administrative and general office support. Ideal candidates should possess strong attention to detail, the ability to multitask and work in a structured work environment. This role will be supported with ongoing coaching from leaders with a moderate case load.

Job Duties and Responsibilities:

Claims Support (80%)

  • Preparing data entries in accordance with established standards.
  • Assessing reasonableness of data as well as identifying discrepancies, including reconciliations.
  • Reconciling data for new claims to be set up in a claim platform
  • May include updating basic data discrepancies identified in reports.
  • Verify coverage via internal system and attach support document to claims
  • Data Entry
  • Send out correspondence regarding claims
  • Introduction to report preparation as needed daily, weekly, monthly reports associated with the internal controls of the claim and/or recovery department.
  • Projects related to support functions as needed
  • Other duties as they apply

Understanding of claims compliance and state mandated regulations (10%)

  • Follow mandates required by state statues and regulation regarding claims correspondence.
  • Ability to read and apply instructions, short correspondence, oral/written instructions and memos

Service Delivery to customers (10%)

  • Provide quality customer service to all clients, internal or external
  • Maintain a record of actions regarding claims in appropriate system(s)
  • Effectively communicate to all parties
  • Promptly and efficiently response to all email communications (4-8hrs)
Qualifications (Education, Experience, Certifications & KSA):
  • High School Diploma or GED required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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