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Claims Assistant Jobs in Indiana (NOW HIRING)

DMC Insurance, Inc.

Claims Assistant

Indianapolis, IN · On-site

$18 - $22.75/hr

The Claims Assistant is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is ...

CSAA

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. * Assist in taking first notice of ...

Inteletech Global Inc.

Claims Representative

Evansville, IN · On-site

$15.23 - $16.80/hr

Claims Representative The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other ...

STI

Claims Representative

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

STI

Claims Representative

Evansville, IN · On-site

The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. • ...

Calculated Hire

Claims Examiner

Indianapolis, IN · On-site

$20/hr

Conduct further investigations regarding stolen, lost, destroyed, or forged benefits warrants * Assist claimants and employers in filing appeal forms for protested claims * Provide testimony at ...

Calculated Hire

Claims Examiner

Indianapolis, IN · On-site

Conduct investigations involving stolen, lost, destroyed, or forged benefit warrants. * Assist claimants and employers with filing appeal forms for protested claims. * Provide testimony and ...

The MJ Companies

Claims Consultant

Carmel, IN · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

The MJ Companies

Claims Consultant

Carmel, IN · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Indiana

Claims Assistant information

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$13

$20

$26

How much do claims assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for claims assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Indiana?

The most popular types of Claims jobs in Indiana are:

What are popular job titles related to Claims Assistant jobs in Indiana?

For Claims Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Indiana look for?

The top searched job categories for Claims Assistant jobs in Indiana are:

What cities in Indiana are hiring for Claims Assistant jobs?

Cities in Indiana with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Claims Assistant

DMC Insurance, Inc.

Indianapolis, IN • On-site

$18 - $22.75/hr

Other

Posted 14 days ago

Job description

DMC Insurance is an Indianapolis based Transportation Program Administrator, providing highly specialized, custom risk transfer solutions for trucking companies throughout the United States. We are experts in transportation insurance services and leverage our expertise to deliver results for our customers. We are an energetic team committed to designing and developing the best insurance experience in the transportation industry. Our relationship with Crum & Forster® and Fairfax Financial Holdings provides excellent career path opportunities and benefits for our employees.

This position would be ideal for a college graduate seeking their first job or someone with a couple of years of insurance administration experience. The opportunity to learn and potentially advance exists. We need a highly motivated individual to join our claims team.The Claims Assistant is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is responsible for administrative functions necessary during the lifecycle of transportation claims. The ideal candidate will add to and bolster DMC’s unique culture – a workplace built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.

RESPONSIBILITIES


  • Loss intake and set up
  • Provide loss runs to internal and external customers
  • Maintain data bases
  • Answer routine claims questions
  • Assist with adjuster assignments
  • Assist with salvage processing
  • Verify and determine applicability of coverage
  • Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process


REQUIREMENTS

  • College degree or 2 years of insurance administration experience is preferred
  • Excellent written and verbal communication skills
  • Strong working knowledge of the Microsoft Office suite of programs and an aptitude to learn new programs
  • Will abide by departmental policies and procedures


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